{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F6597727f-3d4e-4a3e-8ca3-e0676dbee8be","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#455: Kik Textiles - Winner of the 2023 \u201cBest Loyalty Launch\u201d Award at the International Loyalty Awards in London.\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/6597727f-3d4e-4a3e-8ca3-e0676dbee8be\"></iframe>","title":"#455: Kik Textiles - Winner of the 2023 \u201cBest Loyalty Launch\u201d Award at the International Loyalty Awards in London.","description":"Today we showcase another award-winning loyalty program \u2013 this time in Europe. \r\n\nhttps://unternehmen.kik.de/karriere/ (Kik Textiles) is a huge European retail chain, employing more than 26,000 people and operating more than 4,000 stores across fourteen countries. \r\n\nOur guest is https://www.linkedin.com/in/sebastian-hense-0260a523b/ (Sebastian Hense), Head of Marketing and CRM for Kik, who shares his story of creating a loyalty proposition that\u2019s laser focused on understanding and relating to its customers and their unique needs. \r\n\nSebastian explains some of their key pillars of success and how they achieved the task of launching a program that\u2019s low cost and efficient, as well as simple and scalable, which won the \u201cBest Loyalty Launch\u201d award at the 2023 International Loyalty Awards in London.   \r\n\nPlease do enjoy my conversation with Sebastian Hense from Kik Rewards. \r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/sebastian-hense-0260a523b/ (Sebastian Hense)\r\n\n2) https://unternehmen.kik.de/karriere/ (Kik Textiles)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/41bedbea-df10-4841-9fc6-b8e23acb9070/2953009-1699365452895-f9345ca689c92.jpg"}