{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F6c9c5970-e70b-4464-8c5e-eaf995848163","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Episode 24: What's a CS?\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/6c9c5970-e70b-4464-8c5e-eaf995848163\"></iframe>","title":"Episode 24: What's a CS?","description":"Welcome to Season 2 of the Lifetime Value show, your destination for Customer Success content.In this new season of LTV, we talk with just 9 guests about all the burning questions in CS in an effort to see each issue from all angles.  Join us as we explore the infinitely multi-faceted nature of Customer Success.In this first episode, Dillon starts with a history lesson - what, exactly, *is* Customer Success?  Where did it begin?  And what has it become?----------This season of ...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}