{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F7697ea80-f612-47b8-be87-1cfdf638d657","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Winter is Coming - Auditing Your Systems\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/7697ea80-f612-47b8-be87-1cfdf638d657\"></iframe>","title":"Winter is Coming - Auditing Your Systems","description":"Send us a Text Message.As a systems and business strategist, you know I couldn't wrap up this three-part series without encouraging you to audit your systems! There is always improvement to be made in our systems to give our clients the best experience from us. In today's episode, I'm sharing a few ways that you can improve your systems so that you don't drop the ball, but also a few examples of additional touch points that will improve your overall client journey!The Business-First Creatives...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/ea0dd43f-16c5-468f-909b-22764e7e9150/ese2jomz27qx7jqf71dhfxfvv6ts.jpg"}