{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F7b73254e-6b34-4b2e-aadf-e2a917efce80","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#445:How the Irish Times, Wins Customer Loyalty through Innovations (Short Summary Show)\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/7b73254e-6b34-4b2e-aadf-e2a917efce80\"></iframe>","title":"#445:How the Irish Times, Wins Customer Loyalty through Innovations (Short Summary Show)","description":"In this weeks episode of Let\u2019s talk \u201ca little\u201d loyalty Tom reviews the original podcast where Paula was joined by  https://www.linkedin.com/in/clionamooney/ (Cliona Mooney), Group Data Analytics and Insights Director for https://www.irishtimes.com (The Irish Times.)\r\n\nThe publishing industry has been through extremely challenging times over the last decade or so.  Trusted brands like the Irish Times have had to innovate to stay relevant for customers.\r\n\nCliona shares the initiatives that have proved popular and helped The Irish Times continue to  grow and retain their subscribers.\r\n\n\r\n\r\n\nHosted byhttps://www.linkedin.com/in/tom-peacethe-loyalty-people/ ( Tom Peace )\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/clionamooney/ (Cliona Mooney\u2060)\r\n\n2) https://www.sandmanhotels.com/ (\u2060)https://www.irishtimes.com/ (The Irish Times\u2060)\r\n\n3) http://letstalkloyalty.com/252/ (#252: The Irish Times, an Iconic Irish Brand, Wins Customer Loyalty through Innovation)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/d5cd319a-9708-4a31-aa0f-7fe737dcdf56/2953009-1697439081474-51abfae75a174.jpg"}