{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F81da2bbe-da72-46e5-8db0-3a5299880ee8","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"From 495 No\u2019s to Zappos: Cold Calling, Grit, and Smarter Merch Ops with Ethan Dowie\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/81da2bbe-da72-46e5-8db0-3a5299880ee8\"></iframe>","title":"From 495 No\u2019s to Zappos: Cold Calling, Grit, and Smarter Merch Ops with Ethan Dowie","description":"On this BizBlend episode, host Sana digs into the real story behind \u201ccall 496.\u201d After 495 rejections, entrepreneur Ethan Dowie landed Zappos as Indigo Promotions\u2019 first major client\u2014then parlayed that momentum into work with brands like MGM Resorts, Bloomberg, and MAC Cosmetics. We unpack what it actually takes to keep dialing, how to turn frustration with late shipments and bland swag into a tighter operations stack, and where persistence can tip into stubbornness. Clean, direct talk on B2B sales, cold calling, branded merchandise logistics, multi-item dropship complexity, and founder readiness when big names say yes. If you\u2019re building pipeline, scaling fulfillment, or rethinking your merch program, this conversation gives you practical, repeatable moves you can use today.\nAbout the Guest:\nEthan Dowie is the founder of Indigo Promotions, a branded merchandise partner known for quality, speed, and execution across complex, multi-touch projects. He\u2019s a builder who still picks up the phone, tests messaging in the wild, and keeps clients for the long haul.\nKey Takeaways:\n\n\nCold calling still works when you lead with relevance. Ethan learned the message by making the calls; the script emerged from reps, not theory.\n\n\nDo things that don\u2019t scale at the start. Early, focused outreach accelerates learning loops and reveals what prospects actually need.\n\n\nComplex merch needs real ops. Multi-item kits, mixed packaging rules, and global dropships demand process discipline, not just design flair.\n\n\nWinning a big logo is step one; keeping it requires craft. Product/service quality must justify the seat at the table\u2014name-dropping isn\u2019t a strategy.\n\n\nPersistence vs. stubbornness. Keep going, but keep learning; iterate your pitch, target accounts precisely, and know when to switch lanes.\n\n\nBe realistic about readiness. Landing a major brand too early can expose gaps; build skills and systems so you can deliver under pressure.\n\n\nMindset that lasts. Don\u2019t take rejection personally; treat it as data and refine the next call, email, or offer.\n\n\nLeverage momentum. One flagship client can unlock rooms you couldn\u2019t access before\u2014if your delivery is airtight.\n\n\nConnect with the Guest\n\n\nInstagram: https://www.instagram.com/ethandowie\n\n\nMessage with the text \u201cbrand consultant\u201d to request a quick brand/merch assessment and a call.\n\n\n\nWant to be a guest on BizBlend? DM on PM - Send me a message on PodMatch\n\n\nDM Me Here: https://www.podmatch.com/hostdetailpreview/avik\n\n\nDisclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik\u2122\ufe0f. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer.\nHealthy Mind By Avik\u2122\ufe0f is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it\u2019s become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty\u2014storyteller, survivor, wellness advocate\u2014this channel shares powerful podcasts and soul-nurturing conversations on:\n\u2022 Mental Health &amp; Emotional Well-being\u2022 Mindfulness &amp; Spiritual Growth\u2022 Holistic Healing &amp; Conscious Living\u2022 Trauma Recovery &amp; Self-Empowerment\nWith over 4,400+ episodes and 168.4K+ global listeners, join us as we unite voices, break stigma, and build a world where every story matters.\n\ud83d\udc49 Subscribe and be part of this healing journey.\nContact\n\ud83d\udcbc Brand: Healthy Mind By Avik\u2122\ud83d\udce7 Email: join@healthymindbyavik.com | podcast@healthymindbyavik.com\ud83c\udf10 Website: www.healthymindbyavik.com\ud83d\udccd Based in: India &amp; USA\n\ud83c\udf99\ufe0f Open to collaborations, guest appearances, coaching, and strategic partnerships. Let's connect to create a ripple effect of positivi","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/8749df67-2e89-47dd-9fdd-acf47e22a55b/1b228e298d805a68.jpg"}