{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F83c223e3-27ef-42e7-9726-c0f22d61d69c","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"What to include on your FAQ page\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/83c223e3-27ef-42e7-9726-c0f22d61d69c\"></iframe>","title":"What to include on your FAQ page","description":"I was terrified before I went to counselling for the first time. (And the second, third and all subsequent times too, actually!) And I know I\u2019m not alone with that. \n\nSo if clients are terrified of counselling, it\u2019s part of our job as private practitioners to help alleviate that fear. To remove any blocks to accessing help that is standing in their way.\n\nAnd one of the ways you can do that is on the FAQ page on your website. This is your place to spell out the next steps to working with you. \n\nSo in this weeks episode, I talk about the FAQ section - what it is, what to include and what not to include. \n\nAnd there is even a free helpsheet to get you started. \n\nIn this episode we look at:\n\nThe importance of an FAQ page\nThe main questions should you include\nWhat questions you should leave off\nWhat other questions might you include?\n\nBy removing any barriers to accessing counselling via your FAQ page, people will be more likely to take that next step towards getting the help they need - and you making the income you need. \n\nSo is it time to give your FAQ page a facelift?\n\nGrab the free helpsheet from janetravis.co.uk/15","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/7081d1e9-b057-4d73-83ac-8df31aeb0456/ue8o-h3j5-fgtok6jdxopsx4.jpg"}