{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F8454632b-64a1-4a50-a812-ba979d5ca3f7","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Unpacking the Insights: A Deep Dive into Qualtrics X4\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/8454632b-64a1-4a50-a812-ba979d5ca3f7\"></iframe>","title":"Unpacking the Insights: A Deep Dive into Qualtrics X4","description":"Unpacking the Insights: A Deep Dive into Qualtrics X4\u00a0\r\n\r\nHosts:\u00a0Jack McFarlane\u00a0&\u00a0Nick Schlemmer\r\n\r\nThis week on The Play by Play podcast, Jack McFarlane and Nick Schlemmer talk about key insights from Qualtrics X4: The Experience Management Summit in Salt Lake City, UT.\r\n\r\n- AI, customer satisfaction, and feedback in the organization\r\n\r\n- AI's role in improving customer experience\r\n\r\n- Data-driven decision making\r\n\r\n- Post-pandemic trends in travel and experience spending\r\n\r\n- Simplifying complex issues for your customers\r\n\r\nThank you for joining the show today! Remember to subscribe wherever you get your podcasts!\r\n","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/6b3d697c-a9b2-4019-af84-3304b2c74131/HHH-Network-Logo-2.png"}