{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F84645c62-cae6-4181-a6b0-66a0cf6dda54","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#35: What the Brits Want From Loyalty\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/84645c62-cae6-4181-a6b0-66a0cf6dda54\"></iframe>","title":"#35: What the Brits Want From Loyalty","description":"Loyalty Managers around the world often look to the UK for inspiration and exciting new ideas and trends. https://yougov.co.uk/ (YouGov) is the UK\u2019s \u201cmost quoted research agency\u201d on consumer opinion, and earlier this year, together with https://www.mando-connect.co.uk/ (Mando Connect), they again turned their attention to understanding what British consumers really want from loyalty programmes. \r\n\nListen to this week\u2019s episode of \u201cLet\u2019s Talk Loyalty\u201d to hear us discuss the 2020 https://www.mando-connect.co.uk/what-brits-want-from-loyalty/ (UK loyalty whitepaper), including some exciting new innovative UK loyalty programmes \u2013 and also some concerns on how much more we need to do before our loyalty programmes appeal to younger consumers.\r\n\nShow Notes:\r\n\n1) https://mena.yougov.com/en/ (YouGov.com)\r\n\n2) https://www.mando-connect.co.uk/ (Mando Connect )\r\n\n3) https://www.linkedin.com/in/charlie-hills1/ (Charlie Hills)\r\n\n4) https://www.linkedin.com/in/joseph-flagg-12b57544/ (Joe Flagg)\r\n\n5) https://www.mando-connect.co.uk/what-brits-want-from-loyalty/ (UK Loyalty Whitepaper - What the Brits Want from Loyalty)\r\n\n6) https://thewisemarketer.com/loyalty-strategy/are-loyalty-programmes-even-more-important-in-these-challenging-covid-19-times/ (Are Loyalty Programmes Even More Important in These Challenging COVID-19 Times?) Article on The Wise Marketer","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/8ee86209-462c-4461-84d1-766b9488942d/2953009-1589300438865-db32db6bf1975.jpg"}