{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F874bf05a-5bc3-40fa-b5af-fdffe2c08b6a","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Customer Support or Customer Success?\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/874bf05a-5bc3-40fa-b5af-fdffe2c08b6a\"></iframe>","title":"Customer Support or Customer Success?","description":"Bradza CEO Amir explains what the difference is between customer support and customer success, and when you should look to outsource and bring on help to keep your customers happy.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/9a2743b4-946f-4595-8d39-63efe13640aa/pitstop-ld.jpg"}