{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F8c20e786-92da-4ac2-a973-0597308fad96","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"[Bonusode] How Your MSP can use Service Desk AI Based Dispatching Successfully\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/8c20e786-92da-4ac2-a973-0597308fad96\"></iframe>","title":"[Bonusode] How Your MSP can use Service Desk AI Based Dispatching Successfully","description":"In this bonus episode, Richard speaks to Oshri Moyal, co-founder and chief technology officer of Atera. They talk about the company's recent success in acquiring funding and what that means for the business and its clients. They also discuss AI, service desks and Atera's features to help MSPs.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/c53e93c0-bb77-4140-ac0b-c090bb91e90c/zhEE3FhRxrJ1Tm_WiZMM5_dG.jpg"}