{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F8dd8bafa-7831-4f57-aa44-5b42aa9f699a","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"The Challenges and Innovations to People-Centred Care Out of the Pandemic\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/8dd8bafa-7831-4f57-aa44-5b42aa9f699a\"></iframe>","title":"The Challenges and Innovations to People-Centred Care Out of the Pandemic","description":"One of the greatest changes to Canadian healthcare over the last few decades has been the introduction of patient-centred care \u2013 or, as we like to define it, people-centred care. \r\n\n \r\n\nOn this special episode of https://www.chalearning.ca/podcast/ (The HQ) podcast, we are joined by Lesley Moody, Clinical Director at the https://www.uhn.ca/PrincessMargaret (Princess Margaret Cancer Centre) in Toronto. Lesley brings a unique perspective and a wealth of knowledge to our conversation on the topic of people-centred care. Tune in to learn how the pandemic impacted Princess Margaret\u2019s ability to deliver people-centred care and the innovative solutions that emerged because of the COVID-19 pandemic and the challenges and opportunities it presented.\r\n\nThis special episode of The HQ podcast caps off our Patient Experience Week 2022 article-series focused on the topic of people-centred care. You can find the article series as well as information about our online https://www.chalearning.ca/programs-and-courses/people-centred-care-program/ (People-Centred Care) certificate program by visiting the CHA Learning website.\r\n\nAbout Lesley Moody\r\n\nLesley Moody is the Clinical Director at the Princess Margaret Cancer Centre in Toronto, Ontario. Previous to this role, Lesley was the Director for Person-Centred Care at Cancer Care Ontario (CCO) where she oversaw a number of programs provincially including Patient Reported Outcomes, Psychosocial Oncology, Patient Education, Patient Engagement, Patient Reported Experience Measurement and Quality Initiatives. Lesley has led the advancement of patient experience and patient and family engagement programs from both local and system levels. Lesley holds an MBA from McMaster University and a Ph.D. in Health Policy from the University of Toronto.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/ef1ce335-4963-401a-b2b2-666e7730844c/22466362-1646692877649-4438559ac09e8.jpg"}