{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F908b3e01-c449-4fae-aa5a-86cbe57d765b","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/908b3e01-c449-4fae-aa5a-86cbe57d765b\"></iframe>","title":"#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights","description":"This episode is also available in video format on https://letstalkloyalty.com/loyalty-tv/ (www.Loyalty.TV) as well as in audio format.\r\n\nToday we are back in Asia, this time in Vietnam to learn all about https://www.vietnamairlines.com/my/en/lotusmile (Lotusmiles), the loyalty programme for https://www.vietnamairlines.com/my/en/home (Vietnam Airlines).\r\n\nVietnam Airlines is part of the SkyTeam Alliance and our guest today is https://www.linkedin.com/in/thi-thu-hien-tran-79841216a/ (Thi Thu Hien Tran), Deputy Director of Lotusmiles, based in Hanoi in Vietnam. \r\n\nHien shares the journey for Lotusmiles from its original launch in 1999 through to today and their latest achievements in loyalty.\r\n\n\r\n\r\n\n Show Notes:\r\n\n1) https://www.linkedin.com/in/thi-thu-hien-tran-79841216a/ (Thi Thu Hien Tran)\r\n\n2) https://www.vietnamairlines.com/my/en/lotusmile (Lotusmiles)\r\n\n3) https://www.vietnamairlines.com/my/en/home (Vietnam Airlines)\r\n\n4) https://letstalkloyalty.com/videos/vietnam-airlines-shares-loutsmiles-loyalty-insights/ (Watch this episode at \u2060www.Loyalty.TV\u2060\u2060.)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/f207d8b9-c5e9-4353-bef0-2bed9ebad4a5/2953009-1702500542141-c8c162be21129.jpg"}