{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F91ce009c-08a4-42cb-8fcc-3fe896030986","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"002 - Comment perdre un client en seulement 3 mots\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/91ce009c-08a4-42cb-8fcc-3fe896030986\"></iframe>","title":"002 - Comment perdre un client en seulement 3 mots","description":"Rien de pire que de perdre un client d\u00e8s les 3 premiers mots utilis\u00e9s pour expliquer ce que l'on fait.\nCela arrive pourtant si souvent.\nAlors, avant de trouver l'approche parfaite, id\u00e9ale, voici comment faire le 1er pas dans la bonne direction.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/fb71b166-8458-439c-b5ec-71d54bc95f6a/gNzxE2A6UUcKPUwvFigbEoZH.jpg"}