{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F928f799b-39d4-430d-9529-286d62a5e3d5","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#439:UAE Telecoms Giant \"Etisalat\" Leverages Customer Loyalty for Growth (Short Summary Show)\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/928f799b-39d4-430d-9529-286d62a5e3d5\"></iframe>","title":"#439:UAE Telecoms Giant \"Etisalat\" Leverages Customer Loyalty for Growth (Short Summary Show)","description":"In this weeks episode of Let\u2019s talk \u201ca little\u201d loyalty Tom reviews the original podcast where Paula was joined by https://www.linkedin.com/in/antonioricciardi/ (Antonio Ricciardi), SVP Consumer Intelligence and Engagement at Etisalat by https://www.eand.com/en/index.html (eand), who\u2019s responsible for leading their https://www.etisalat.ae/en/c/mobile/smiles.html (Smiles Program).\r\n\n\r\n\r\n\nTom highlights Antonio\u2019s key learnings from his journey to evolve from simple loyalty concepts to become a compelling consumer marketplace achieving even greater customer engagement and loyalty.\r\n\n\r\n\r\n\neand have a long history of constant evolution and innovation, which includes developing propositions focused on driving customer loyalty.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/antonioricciardi/ (Antonio Ricciardi)\r\n\n2) https://www.eand.com/en/index.html (eand\u2060)\r\n\n3) https://www.etisalat.ae/en/c/mobile/smiles.html (Smiles Program\u2060)\r\n\n4)http://letstalkloyalty.com/249/ ( #249: UAE Telecoms Giant &quot;Etisalat&quot; Leverages Customer Loyalty for Growth)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/d62831e3-9efe-48e9-912f-0dd168cfd0e9/2953009-1695905380329-e51d649833a85.jpg"}