{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F9b20f3fb-1759-4ae5-bea3-364257e0d178","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"How to Address Performance Issues, Gain Trust with Senior Leaders, and Become a Better Leader l E14 Steve Gillen","description":"Today\u2019s guest is Steve Gillen, Senior Executive at Marsh & McLennan Agency, with over 35 years of management and leadership experience.\nI was fortunate to work along side Steve for over 7 years. He\u2019s a people first leader whom is both fair and challenging.\nIn this episode, we will discuss how to become a better leader, addressing performance issues within your team, how to gain trust with more senior leaders, and much more.\nThis episode is perfect for first time managers looking to grow into exceptional leaders.\n\u00a0\nKey Takeaways:\n[2:01] The difference between a manager and a leader\n[10:49] How to become a better leader\n[27:03] Three things to ask yourself when addressing performance issues on your team\n[32:40] What to look for in a potential leader\n[41:36] How to gain trust with senior leaders\n[44:45] What is the biggest challenge facing leaders today?\n\u00a0\nFavorite Quotes:\n[3:27] You\u2019re not a leader if you don\u2019t have followers.\n[19:44] I am not afraid, and never be afraid, to roll up my sleeves and do the things that they are doing or need to do.\n[26:34] If you don\u2019t have confidence in someone to do the job, you need to address that. It\u2019s not about delegation at that point, it\u2019s about performance.\n[36:32] When you\u2019re in front of the group or in front of the room, you are representing the organization and that positivity needs to be there.\n[42:43] Trust is not given, it\u2019s earned.\n[45:04] We are defined as leaders by how well we manage through a crisis.\n\u00a0\nMentions:\nLeaders Eat Last by Simon Sinek\n\u00a0\nMore of Steve:\nLinkedIn: https://www.linkedin.com/in/steve-gillen-6737546/\n\u00a0\nMore of TSIR:\nFind show notes and more at https://www.tsirpodcast.com/\nFollow us on Instagram at https://www.instagram.com/tsirpod/","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/80818e0e-e7f3-4d5d-91f1-dda5c739b9f2/cover-art-13-bszpt3.png"}