{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2F9cc6b1bd-ae90-470b-9b70-2a104f196646","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#489: Omni Hotels and Resorts - Loyalty Insights from a Luxury Brand\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/9cc6b1bd-ae90-470b-9b70-2a104f196646\"></iframe>","title":"#489: Omni Hotels and Resorts - Loyalty Insights from a Luxury Brand","description":"Today\u2019s episode is available in audio format on https://letstalkloyalty.com/ (Let&#39;s Talk Loyalty.com) and on https://letstalkloyalty.com/loyalty-tv/ (www.Loyalty TV).\r\n\n\r\n\r\n\nToday, we are meeting https://www.linkedin.com/in/jbelkin/ (Josh Belkin), Vice President, Loyalty and Customer Engagement at https://www.omnihotels.com/ (Omni Hotels and Resorts).\r\n\n\r\n\r\n\nThis hotel brand operates more than 50 luxury hotels and resorts in leading business gateways and leisure destinations across North America, including exceptional golf and spa retreats, as well as some dynamic business settings.\r\n\n\r\n\r\n\nIn this episode, Josh shares details of the evolution and recent re-launch of Omni&#39;s \u201chttp://www.omnihotels.com/loyalty (Select Guest)\u201d loyalty program and some of the major changes they\u2019ve implemented and why.\r\n\n\r\n\r\n\nEnjoy! \r\n\n\r\n\r\n\nShow notes:\r\n\n1) https://www.linkedin.com/in/jbelkin/ (Josh Belkin)\r\n\n2) https://www.omnihotels.com/ (Omni Hotels and Resorts)\r\n\n3) http://www.omnihotels.com/loyalty (Select Guest)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/43d67f6f-8f0f-400e-a0bd-a8dd5d8ce64b/2953009-1706126316047-c8c57959817a8.jpg"}