{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fa74b1940-52d5-45d8-ba04-583e84c61a3d","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Playing In The Big Leagues & What It Means To Be A Consigliere - The Week That Was w/ Jon Johnson\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/a74b1940-52d5-45d8-ba04-583e84c61a3d\"></iframe>","title":"Playing In The Big Leagues & What It Means To Be A Consigliere - The Week That Was w/ Jon Johnson","description":"Jon Johnson, Principal Customer Success Manager for Key Accounts at UserTesting, crashes the show to discuss how he manages the \u201cbiggest of the big\u201d customers, including scheduling meetings (or not), sharing new features, and setting strategic goals. He and Dillon also chat about burnout and how to deal with it, doing better with the time we have, and they top it all off by tearing down one of the key phrases in Customer Success. Who is Jon Johnson?LinkedInUserTestingSpotify Links:A...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}