{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fae197752-0b4e-49b1-a4e3-cb388c397418","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Keepin' it Funky, Keepin' it a Buck - The Week That Was w/ Jay Goy\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/ae197752-0b4e-49b1-a4e3-cb388c397418\"></iframe>","title":"Keepin' it Funky, Keepin' it a Buck - The Week That Was w/ Jay Goy","description":"Jay Goy is the Head of Customer Success at Voltaiq. He joins Lifetime Value this week to share his unique path from military service to DEA Agent to Customer Success leader, how he handles the Customer Support function with a highly technical product, and Jay brings the heat with his take on BS in CS. Who is Jay Goy?Jay is a former federal agent and enjoys his privacy. Reach out to Dillon to get in touch with Jay. Links:CS Player(s) of the Week:Jason LemkinReferrals &amp; Recommenda...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}