{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Faf591578-3ada-4647-8bcc-29343a467570","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"How do you know if you are speaking with a human on the other end of a phone call? A Conversation with Thomas Ryan from Bigly Sales\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/af591578-3ada-4647-8bcc-29343a467570\"></iframe>","title":"How do you know if you are speaking with a human on the other end of a phone call? A Conversation with Thomas Ryan from Bigly Sales","description":"In this episode of The Jeff Bradbury Show Podcast, Jeff Bradbury interviews Thomas Ryan from Bigly Sales about how artificial intelligence (AI) is transforming the call center industry. They discuss the use of AI bots to interact with customers, advancements in AI models like ChatGPT and Claude, the importance of embracing AI in education, and the automation and improvement of customer experiences through AI.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/22ebd5e3-577b-4cf6-a0e0-435ec4e1a6fb/n4pMcKf_s_yZzvp2i9Eyjhyb.jpg"}