{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fb0f677b4-80da-4052-8f44-00b04fdc6abf","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#402: Giant Food Celebrates Its Award-Winning Loyalty Strategy\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/b0f677b4-80da-4052-8f44-00b04fdc6abf\"></iframe>","title":"#402: Giant Food Celebrates Its Award-Winning Loyalty Strategy","description":"Today\u2019s episode features industry insights from https://www.giantfood.com/ (Giant Food), the #3 grocery chain in the United States.\r\n\nOur guest is https://www.linkedin.com/in/rjdraude/ (Ryan Draude), who is leading Giant Food\u2019s loyalty approach with a unique perspective!\r\n\nRyan believes that loyalty leaders have a unique opportunity to create *rituals* that become meaningful moments in their member\u2019s lives, and he is passionate about making sure we create *tangible value* in a way that matters now more than ever to shoppers. \r\n\nListen to hear Ryan\u2019s willingness to be courageous with his work, and especially how he said how success often comes from deciding to simply &quot;shut up and listen&quot;.\r\n\nEnjoy this masterclass in loyalty with Ryan Draude, Head of Loyalty at Giant Food.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/rjdraude/ (Ryan Draude)\r\n\n2) https://www.giantfood.com/ (Giant Food)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/80ed1f33-9112-47f0-8182-adc4e1fa5980/2953009-1688488082339-6ed3955ffb633.jpg"}