{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fb2400602-27a3-42d7-a7e2-e46ed0c8d043","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Life Of A New Credit Union CEO\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/b2400602-27a3-42d7-a7e2-e46ed0c8d043\"></iframe>","title":"Life Of A New Credit Union CEO","description":"What is the good, bad, and ugly of getting a coveted CEO job at a large, successful credit union? Kelly Botti of Trumark Financial to talk through the process of moving into a CEO role and lessons learned so far. IN THIS EPISODE:* [01:45] Kelly\u2019s origin story and journey to Credit Union CEO. * [11:15] Advice for those in middle management who want to move roles one day. * [21:15] Best practices that Kelly has chosen to implement with her employees. * [25:41] What Kelly is hopeful and excited for in the CU industry. KEY TAKEAWAYS: * Give your employees the ability to have their own ideas and make their own mistakes to learn from. * Credit Unions are seeing a huge shift in how they market and rebrand as they grow with the current economy and generations. RESOURCE LINKSMark Ritter Website (https://markritter.com/)BIO:  After eight years at the credit union, Kelly Botti became CEO of Trumark Financial in 2022. A graduate of Villanova's Law School, Kelly entered the legal world and then transferred over to a career in commercial banks before credit unions.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e649d60c-2b56-475c-87e8-f9ff8919f162/1463619-778995.jpg"}