{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fb467899b-e1b9-4e41-a795-387792df2d35","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"We Achieved ISO Certification! Now What?\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/b467899b-e1b9-4e41-a795-387792df2d35\"></iframe>","title":"We Achieved ISO Certification! Now What?","description":"<p>What are ISO 9001 and ISO 27001? Once you have them, what can you do with them? These are the questions you\u2019ll hear Mark Alpert answer in today\u2019s episode.</p><p>Mark Alpert is the Director of Quality at Greenlight Guru and has a background working for a Notified Body, and was most recently the Vice President of Business Assurance Division for TUV SUD America.</p><p>Listen to the episode to hear what Mark has to say about how he uses a quality system as a competitive advantage, what companies should be doing after they achieve certification, and how a quality system connects to the business strategy of the company.</p><h3>Some of the highlights of this episode include:</h3><ul><li>What ISO 9001 and ISO 27001 are and what they\u2019re needed for</li><li>The challenges of going through the ISO processes</li><li>What happens when a company achieves certification</li><li>The disconnect between business strategy and quality management</li><li>How to overlap systems or create strategic alignment</li><li>What to include or not include in an audit</li><li>How having a quality management system drives continuous improvement</li><li>Pitfalls that companies get to once they get the certification</li><li>Advice for other companies going through this process</li></ul><h3>Memorable quotes from Mark Alpert:</h3><p><em>\u201cWhat drew me to Greenlight was the fact that we weren\u2019t certified.\u201d</em></p><p><em>\u201cAchieving (ISO) certification is not the destination. It\u2019s the beginning.\u201d</em></p><p><em>\u201cIt\u2019s quality management, but it\u2019s business management.\u201d</em></p><p><em>\u201cIf you\u2019re looking at your processes and you think everything\u2019s under control, create the gap.\u201d</em></p><h3>Links:</h3><p><a href=\"https://www.linkedin.com/in/mark-alpert/\" rel=\"noopener noreferrer\" target=\"_blank\">Mark Alpert LinkedIn</a></p><p><a href=\"https://www.linkedin.com/in/etiennenichols/\" rel=\"noopener noreferrer\" target=\"_blank\">Etienne Nichols LinkedIn</a></p><p><a href=\"https://www.greenlight.guru/academy\" rel=\"noopener noreferrer\" target=\"_blank\">Greenlight Guru Academy</a></p><p><a href=\"https://community.greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">MedTech Excellence Community</a></p><p><a href=\"https://www.greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">Greenlight Guru</a></p><p><br></p>","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/ae7e2619-f74a-49e5-b7c6-8559b94d8cc5/ee63709a-858c-4151-892c-1be9d8a15151.png"}