{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fb4ab3502-5f73-4ff6-b8cd-db1d0f3b5988","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/b4ab3502-5f73-4ff6-b8cd-db1d0f3b5988\"></iframe>","title":"FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians","description":"What Owners want from their technicians. Technicians please get all in and understand my perspective on your important role in 'my' service professional business.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/a49031a1-60d8-43a7-84dd-f48977564816/tom-ham-3-002-2-1440x1437.jpg"}