{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fb910d454-85ee-4123-bb24-ddcde455c3a1","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Horror Stories & Education - Off the Clock w/ Olivier Fiaty-Amenouvor\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/b910d454-85ee-4123-bb24-ddcde455c3a1\"></iframe>","title":"Horror Stories & Education - Off the Clock w/ Olivier Fiaty-Amenouvor","description":"Olivier Fiaty-Amenouvor, Senior Customer Success Manager at Camunda and Founding Member of Success in Black, brings his infectious energy to Lifetime Value to discuss how it is he discovered the profession, where he thinks it\u2019s headed, and even shares his worst customer horror story. Who is Olivier Fiaty-Amenouvor?LinkedInCamunda Links:Paul HendersonCS Player of the Week:Kristi Faltorusso (32:37)Kevin Chiu &amp; Edward Chiu (32:47)Ejieme Eromosele (32:56)Referrals &amp; Recommendati...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3fc073b3-819b-40a1-8142-556d31604606/QiSomqsAkND79opTgW2qEnHz.png"}