{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fc18ce1bb-c71f-4c6a-b404-32133af2f4b7","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Marcela Lay \u2013 Influencing & Driving Culture Change\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/c18ce1bb-c71f-4c6a-b404-32133af2f4b7\"></iframe>","title":"Marcela Lay \u2013 Influencing & Driving Culture Change","description":"This week on Be Customer Led with Bill Staikos, we\u2019re joined by Marcela Lay. Marcela is a Senior Vice President and Head of Client Strategy and PM Operations at Y Media Labs, a digital product and design agency that create innovative products that export Silicon Valley to the world.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/154d7d85-bfe5-43c5-a03f-1cab38686673/27h_zcimUMTgJUxwRxfQGXqU.jpg"}