{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fc30fad2e-0eda-4884-91b2-21816a515505","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"How to Turn Every Customer into a Referral Powerhouse\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/c30fad2e-0eda-4884-91b2-21816a515505\"></iframe>","title":"How to Turn Every Customer into a Referral Powerhouse","description":"Send us a text Are you a business owner that gets the majority of your new business from referrals and word of mouth? If you answered yes, you are not alone. A survey done in 2021 showed that 82% of small businesses claim referrals as their main source of new business. This is a good thing right? Well, not quite. The survey didn\u2019t ask how reliable or predictable businesses are getting referrals. IN my experience, referrals come in waves and not always in a predictable manner.  So if you\u2019...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/2c985835-2c27-4d5d-ae0c-233a3faf6c1e/Title-Tile-1.png"}