{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fcf9a13c0-0ae1-4303-adba-033fccbc4da3","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"How to Develop Command Presence with Tom Merrill\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/cf9a13c0-0ae1-4303-adba-033fccbc4da3\"></iframe>","title":"How to Develop Command Presence with Tom Merrill","description":"Let\u2019s say you\u2019re a new officer. You want your crew to follow you, right? Now how do you get them to do that? One thing that absolutely will NOT work is to order people around arbitrarily. This does nothing but make them annoyed with you. Put yourself in their place: What would get you to follow someone? Chances are, it\u2019s an attitude called \u201ccommand presence.\u201d That\u2019s what instills confidence that you know what you\u2019re talking about. Back again on Code 3 today to discuss command presence \u2013 what it is and why it\u2019s important \u2013 is Tom Merrill. He\u2019s a 35-year fire department veteran and a former chief of the Snyder Fire Department in Amherst, New York. He is now a fire commissioner for the Snyder Fire District. Tom served 26 years as a department officer including 15 years in the chief officer ranks. He has taught at fire service events around western New York as well as at FDIC. He also is a fire dispatcher for the Amherst Fire Alarm Office.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/d6ec12af-a0ec-4334-815e-6fb5420e4a7d/a9795ad9298d76986e60ec9b04e6f478.jpg"}