{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fd0b29a69-9923-4b5f-9423-9b26a83d1cac","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"#05. How To: Build a Culture and a Thriving Business","description":"Jacqui Bliss and Renee Reed, owners of Anytime Fitness Bishop Arts District share how they\u2019ve built a great culture through relationship-based leadership and continuous learning. We also talk about how they stay relevant in a changing industry and their experience in growing the business even as their own relationship was tested. \r\n \r\nCulture eats strategy for lunch\r\n - Peter Drucker\r\n\r\n \r\nAnytime Fitness Bishop Arts is in the 97th percentile of clubs (of 2,475 clubs) in the Anytime Fitness franchise system and quite easily achieved status as a Platinum Club. Several metrics combine for this designation: member retention, financial results, team member retention, and their PLEASE scores, which are based on the club\u2019s alignment with corporate values.\r\nI have a colleague who likes to say, leaders get the organizations they deserve. Owners Jacqui Bliss and Renee Reed have a lot to be proud of and they are getting exactly what they worked hard for and thus deserve.\r\nA Creative vs Reactive Orientation\r\nJacqui and Renee articulated over and over what they cared about and what they want to bring into being during our conversation. This way of thinking is called a Creative Orientation. Quite simply, keeping your sights on goals, vision, values, and purpose results in more passion and less drama; more sustainable results and fewer rollercoaster rides. Leaders who lead this way build motivated, inspired and high-achieving organizations.\r\nAn Inclusive Environment\r\nInclusion and diversity are powerful words these days. The AF BAD club is a microcosm of Oak Cliff, with all the shapes, sizes, ages, races, gay, straight, trans, and decorated people you can imagine. If you\u2019re not comfortable with all that, this probably isn\u2019t the place for you. \r\nInclusion is good for business and good for humankind.\r\nStaying Relevant\r\nMost industries have experienced significant shifts in the past decade or so \u2013 just look at the retail, taxi, and news industries as proof. The fitness industry is no exception. \r\nRenee and Jacqui stay relevant by:\r\nInvesting in leadership and organizational development.\r\nCommitting wholeheartedly to their decisions. \r\nUpdating equipment and renovating the space.\r\nAlways researching and learning. \r\nUsing Social Media in positive ways to tell good stories.\r\nIf you want to make it in today\u2019s world it requires constant evolution.\r\nNavigating Partnerships \r\nRenee and Jacqui beautifully illustrate a new composition. With the same dedication and commitment with which they seem to run the rest of their life, they have made their way to a very positive and respectful business collaboration. They are also parents to an exceptional son and they\u2019re doing a fantastic job in their shared parenting \u2013 vacationing and spending holidays together as a family.\r\nBased on the success Jacqui and Renee have experienced in their situation, here are a few questions to consider if you find yourself in one that is similar:\r\nRe-assess your vision for the business. Do you still feel strongly about it and want it to succeed?\r\nWhen the emotional dust particles settle, is your business partner someone who you respect and who you feel has a similar work ethic? Was the business partnership working, even if the life partnership wasn\u2019t? \r\nAre you willing to \u2018do your work\u2019 and learn about your contributions to the breakdown and declare to improve in those areas?\r\nCan you move past the hurt and work without resentment?\r\nI\u2019m not an expert in this matter, but it seems if you can answer \u2018yes\u2019 to these questions you have a good starting point for the next iteration of your evolving business.\r\n\r\n \r\nLinks:\r\nAnytime Fitness:\r\nhttps://www.anytimefitness.com\r\n \r\nCreative Orientation:\r\nhttps://www.youtube.com/watch?v=8LZ7q-BP8YAandt=44s\r\n \r\n\r\nRise Leaders newsletters: https://mailchi.mp/426e78bc9538/subscribe\r\nTo discuss executive coaching, leadership development program design, and workshop facilitation, please visit:\r\nhttps://rise-leaders.com/contact-info/","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/ff3b9a9a-3176-4547-8b42-e7ab97f2a89a/oGWEYIXBTUsQdMUGptdxbYuK.jpg"}