{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fd2a9cf4b-d38a-4f0f-a300-ea88ba292de1","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Waiting Times - Episode 36\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/d2a9cf4b-d38a-4f0f-a300-ea88ba292de1\"></iframe>","title":"Waiting Times - Episode 36","description":"How do you improve waiting times for patients? Having long waiting times creates stress for GPs and can be a source of patient complaints.  Logistics and operations management specialist, Professor Ken Klassen of Canada's Brock University, discusses strategies for improving GP waiting times with The Good GP.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/e5a0fd94-4e8e-4ba3-9e29-e4b5ac81a148/avatars-000300294674-kbctz5-original.jpg"}