{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fd60acc4a-c7fa-47eb-8c8f-6468f6394a18","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"Episode 180: When to Say When","description":"Sometimes it can be hard to tell when to tolerate a situation or when to say it\u2019s not good enough and walk away. In this episode Janine and Shannon discuss how make that call, along with some techniques for standing up for yourself and getting the results you want.\n\nDiscussion topics include:\n\n\u2022 A trip down memory lane at travel practices of yesteryear\n\u2022 Figuring out when enough is enough\n\u2022 Shannon\u2019s recent NYC Airbnb experience that caused her to take a stand and reject an unacceptable situation\n\u2022 The minimum requirements Shannon set up for the room that replaced the unacceptable Airbnb\n\u2022 Shannon\u2019s concerns about making the situation worse (when the reverse turned out to be true)\n\u2022 How to figure out when to say when: Get in touch with what\u2019s important to you (a common refrain!)\n\u2022 Shannon\u2019s surprise at how much stress was relieved by her leaving the unpleasant accommodation\n\u2022 Walking away from a restaurant that takes too much time to seat and serve you water\n\u2022 Recognizing what you are willing to tolerate versus what you don\u2019t need to tolerate\n\u2022 Janine\u2019s rental car experience that started with her trying to stand up for herself and ended with her accepting a good-enough car\n\u2022 How it can be difficult to know how assertive to be\n\u2022 The strategy that works for us: Be as nice as possible to people while being assertive\n\u2022 How being very nice to the ticket agent resulted in Shannon flying first class on the last leg of her trip home from New Zealand\n\u2022 Remembering that customer service personnel almost always want to make you happy\n\nVisit the show notes at www.gettingtogoodenough.com.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/cd2e0d56-1e2f-481a-8571-c4663350c6a6/648i5bBT0OJL-jqDq5kKTfH1.png"}