{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fdca3ef00-7e3c-4190-9d9c-c8bfdcddc9be","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#255: The Loyalty Report 2022 - Essential Insights and Innovations for Loyalty Professionals\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/dca3ef00-7e3c-4190-9d9c-c8bfdcddc9be\"></iframe>","title":"#255: The Loyalty Report 2022 - Essential Insights and Innovations for Loyalty Professionals","description":"Today\u2019s episode features key insights from the industry's best-known research report that\u2019s produced every year by Bond Brand Loyalty.\r\n\nFeaturing insights from more than 39,000 consumers in eleven markets including North America and Europe, it includes consumer loyalty feedback on over 750 consumer brand programs in 15 industries.\r\n\nThis episode features https://www.linkedin.com/in/alie-donnelly/ (Alie Donnelly) and https://www.linkedin.com/in/sean-claessen-3337067/ (Sean Claessen) from https://www.bondbrandloyalty.com/ (Bond Brand Loyalty), who share their initial insights that have just been published in the first post-pandemic version of \u201cThe Loyalty Report 2022\u201d, and their https://info.bondbrandloyalty.com/pathways-to-growth-guide (\u201cPathways to Growth Guide\u201d).\r\n\nFrom the importance of how brands are addressing societal issues through to the ongoing fundamental shift in consumer\u2019s expectations of the loyalty programs they engage with, today\u2019s conversation highlights the important issues, ideas, and innovations that are proving essential to drive consumer loyalty in 2022 and beyond.\r\n\nShow Notes:\r\n\n1) https://www.bondbrandloyalty.com/ (Bond Brand Loyalty)\r\n\n2) https://www.linkedin.com/in/alie-donnelly/ (Alie Donnelly)\r\n\n3) https://www.linkedin.com/in/sean-claessen-3337067/ (Sean Claessen)\r\n\n4) \"https://info.bondbrandloyalty.com/pathways-to-growth-guide (Pathways to Growth Guide\")\r\n\n5) https://info.bondbrandloyalty.com/theloyaltyreport2022 (\u201cThe Loyalty Report 2022\u201d Press Release)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/3997550b-9ddb-44e5-8e31-45addcab897f/2953009-1658133031969-62df246fac036.jpg"}