{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fdd96ad1e-5990-42d7-970f-f9ca4e79a409","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Customer Discovery for Medical Device Companies\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/dd96ad1e-5990-42d7-970f-f9ca4e79a409\"></iframe>","title":"Customer Discovery for Medical Device Companies","description":"<p>What is the customer\u2019s ecosystem, and why do you need to know about it? In today\u2019s episode, we spoke with Kari Haab about Customer Discovery for Medical Device companies.</p><p>Kari Haab has been working in the medical device world for over 10 years. She\u2019s a part-time mentor in residence at Western Michigan University and a Partner with Cantilever Business Partners, and an independent consultant for start-up organizations. Prior to this role, she was Vice President of Product Strategy, at Aquaro Histology. Kari has implemented quality management systems and led the launch of products through development, clinical trials, FDA and CFDA approval, and marketing campaigns during her years in the field.&nbsp;</p><p>Listen to the episode to hear what Kari has to say about discovering the market fit for a device, overcoming the \u201cbias of technology,\u201d learning how to apply critical feedback to improve your product, and filling out the customer ecosystem.</p><h3><strong>Some of the highlights of today\u2019s show include:</strong></h3><ul><li>The process for customer discovery</li><li>The most successful team or approach for customer discovery</li><li>What customer discovery for a client looks like</li><li>How to handle technology looking for a problem</li><li>Biases that Kari sees most prevalently</li><li>Recommendations for looking at market fit</li><li>The process to establish user needs</li><li>How to start filling out the ecosystem to consider all the people involved</li></ul><h3><strong>Links</strong>:</h3><p><a href=\"https://www.linkedin.com/in/karihaab/\" rel=\"noopener noreferrer\" target=\"_blank\">Kari Haab</a></p><p><a href=\"https://cantileverbp.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Cantilever Business Partners</a></p><p><a href=\"https://www.linkedin.com/in/etiennenichols/\" rel=\"noopener noreferrer\" target=\"_blank\">Etienne Nichols LinkedIn</a></p><p><a href=\"http://etienne.nichols@greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">etienne.nichols@greenlight.guru</a></p><p><a href=\"http://community.greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">Medtech Excellence Community</a></p><p><a href=\"http://academy.greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">Greenlight Guru Academy</a></p><p><a href=\"http://www.greenlight.guru/\" rel=\"noopener noreferrer\" target=\"_blank\">Greenlight Guru</a></p>","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/db19178e-c06b-467d-87ba-7864c7e0b667/db741028-700b-41c2-8809-d08426155db5.png"}