{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fe2f56109-c3cc-4a7e-afaa-f40ddf97e3ab","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"264. Delighting Your Customer Across Their Entire Journey with Matt Spiegel\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/e2f56109-c3cc-4a7e-afaa-f40ddf97e3ab\"></iframe>","title":"264. Delighting Your Customer Across Their Entire Journey with Matt Spiegel","description":"Matt Spiegel talks about how to acquire customers, keep them happy while you have them, and follow up with them once you\u2019re done serving them, and how his software, Lawmatics, can help make this simple.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/8a92cbb9-7f5b-41dd-87dd-6b5554292357/j0SYrSubGTKCRurTJLLc80NL.jpg"}