{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Fe6f55b4d-26c4-48e0-b5f9-20014ad5cfa0","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"Amanda Ono on Migrating from Customer to Employee Experience\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/e6f55b4d-26c4-48e0-b5f9-20014ad5cfa0\"></iframe>","title":"Amanda Ono on Migrating from Customer to Employee Experience","description":"This week\u2019s episode of the Be Customer Led podcast features Amanda Ono, VP of Customer Experience at Resolver. When she was in college, her passion was the interaction between teams and leaders and how they worked together to drive results. She worked in a wide range of positions, including recruiting, training, and building leadership programs, which led her towards the specific title she holds now. In today\u2019s conversation, we talk about migrating from customer experience to employee experience.","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/8ac19cb0-cd5a-432b-a11c-88e227ba734a/vNIwXF982bDY16tvrhjaMg6N.jpg"}