{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Ff2cf3eea-276a-474b-b542-de6440c36939","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"","title":"#016 The \u2018Next\u2019 Normal, a KAM Industry reflection with Warwick Brown","description":"Are you 'ready' for getting back to normal? And\u2026what is normal?\n \nFor many of us, the effects of the pandemic have been going on for so long that we can\u2019t quite remember what normal is anymore. \n \nSo, as we start to 'unlock' society, here in the UK, and begin thinking about how we will reengage with our key accounts, many of whom we won\u2019t have seen for over a year, how ready do you feel to 'hit the ground running'?\n \nHave you thought about who you need to see first, what you want to achieve and how you will need to adapt?\n \nIn this episode of KAMCast I welcome back my good friend and fellow KAM activist, Warwick Brown, as we set about answering some listener questions and talk about some common themes we are hearing with our clients at the moment. \n \nOur aim for this episode is to pause and reflect on what we may need to do - to be \u201cmatch fit\u201d for the NEXT normal, and fast track the performance of our most important accounts\n\n- - -\n\n\ud835\udc16\ud835\udc00\ud835\udc11\ud835\udc16\ud835\udc08\ud835\udc02\ud835\udc0a \ud835\udc01\ud835\udc11\ud835\udc0e\ud835\udc16\ud835\udc0d \ud835\udc01\ud835\udc08\ud835\udc0e:\nWarwick Brown, a Key Account Consultant and Founder of thekamclub.com, has led business development and account management teams in Australia and Europe for more than 15 years. He has worked with some of the world's most prestigious firms including Merck & Co, Deutsche Bank, McKinsey & Company and Vodafone. \n\nHis mission is to support in-house KAM Professionals with the right advice, tools and learning resources to boost their results. He also spends time educating organisations about the importance of leveraging the power of key account management which in turn to accelerates higher performing KAM Professionals, improved client retention and increased revenue.\n\n\n\ud835\uddd7\ud835\uddd4\ud835\udde9\ud835\udddc\ud835\uddd7 \ud835\udde9\ud835\uddd8\ud835\udde1\ud835\udde7\ud835\udde8\ud835\udde5\ud835\uddd4 \ud835\uddd5\ud835\udddc\ud835\udde2:\nDavid is the principal KAM consultant & Managing Director at KAMGuru.com, a specialist Key Account Management training and consultancy business, based in the UK.\n\nDavid is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.\n\n=========","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/c44c57f1-716b-4e3a-8eea-384a61d699fd/nkdd-tzzohh9fha8y76hyitj.jpg"}