{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Ff39d2dba-5d85-404b-89a1-8d95c53cf041","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"#372: Epsilon Celebrates Recognition as a Leader in The Forrester Wave (tm) Loyalty Technology Solutions for Q1 2023\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/f39d2dba-5d85-404b-89a1-8d95c53cf041\"></iframe>","title":"#372: Epsilon Celebrates Recognition as a Leader in The Forrester Wave (tm) Loyalty Technology Solutions for Q1 2023","description":"Today&#39;s episode of Let&#39;s Talk Loyalty celebrates Epsilon&#39;s success as a Leader in https://www.epsilon.com/us/insights/resources/the-forrester-wave-loyalty-technology-solutions-q1-2023 (The Forrester Wave (TM) Loyalty Technology Solutions for Q1 2023). \r\n\nThis is one of the industry\u2019s most respected reports, designed to help marketers around the world assess loyalty technology providers. \r\n\nTo help share this success story, I&#39;m joined today by two senior executives from https://www.epsilon.com/us (Epsilon) based in the UK. \r\n\nhttps://www.linkedin.com/in/valeriepopeck/ (Valerie Popeck) is Epsilon EMEA&#39;s Senior Director of Strategy and Insights and we are also joined by https://www.linkedin.com/in/david-allen-clmp-1450881b/ (Dave Allen), Epsilon\u2019s Group Commercial Director - both across the EMEA region.\r\n\nIn today\u2019s conversation, we discuss key global challenges for loyalty professionals, including the all-important topic of measurability for loyalty investments, as well as the importance of managing expectations with internal stakeholders on what a loyalty program can deliver and when! \r\n\nListen also to hear details of your FINAL opportunity to enter our \u201chttps://letstalkloyalty.com/epsilon/ (Loyalty Lab competition)\u201d for the chance to win a complimentary workshop with Epsilon\u2019s loyalty experts.\r\n\n\r\n\r\n\nShow Notes:\r\n\n1) https://www.linkedin.com/in/valeriepopeck/ (Valerie Popeck)\r\n\n2) https://www.linkedin.com/in/david-allen-clmp-1450881b/ (Dave Allen)\r\n\n3) https://www.epsilon.com/us (Epsilon)\r\n\n4) https://www.epsilon.com/us/insights/resources/the-forrester-wave-loyalty-technology-solutions-q1-2023 (The Forrester Wave (TM) Loyalty Technology Solutions for Q1 2023)\r\n\n5) https://letstalkloyalty.com/epsilon/ (\u201cLoyalty Lab competition\u201d)\r\n\n6) https://www.amazon.ae/Five-Love-Languages-Chapman-Ph-D/dp/8179928268/ref=asc_df_8179928268/?tag=googleshopp09-21&linkCode=df0&hvadid=406630732924&hvpos=&hvnetw=g&hvrand=4507726937235789972&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1000013&hvtargid=pla-837159380080&psc=1 (Book: The Five Love Languages by Gary Chapman)","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/2844e1fe-1f45-4266-832a-fd697796a59f/2953009-1688588950416-7c43e82cf5edc.jpg"}