{"href":"http://player.captivate.fm/services/oembed?url=http%3A%2F%2Fplayer.captivate.fm%2Fepisode%2Ff799dd98-3d76-43a9-ab8a-abcc77efc6a7","version":"1.0","provider_name":"Captivate.FM","provider_url":"https://www.captivate.fm","width":600,"height":200,"type":"rich","html":"<iframe style=\"width: 100%; height: 200px;\" title=\"The Savior of Customer Success | TDSU Ep. 9\" frameborder=\"0\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"http://player.captivate.fm/episode/f799dd98-3d76-43a9-ab8a-abcc77efc6a7\"></iframe>","title":"The Savior of Customer Success | TDSU Ep. 9","description":"There's a new Customer Success hero in town.  Or...is there?  The boys debate among themselves the purported next biggest thing in Customer Success... Timestamps:00:00:00 - AI's the new gluten free00:01:30 - HubSpot's New Service Hub00:02:49 - A New Suite Within HubSpot for Customer Success Managers00:04:13 - AI in Tools and the Future of Automation00:05:25 - Learn how to be a guest on TDSU00:06:37 - The Vagueness of AI00:07:59 - The new features of Service Hub 2.000:09:13 - Un...","thumbnail_width":300,"thumbnail_height":300,"thumbnail_url":"https://artwork.captivate.fm/4958356d-7a08-418e-8605-7a0de820a8e9/p719te4yerstwp01umvdayvnqxbf.jpg"}