Out-of-home has always been good at getting attention. But for modern marketers, the bigger question is whether it can prove its place in a performance-driven media plan.
In this episode of Built for Brand, Greg Wise sits down with Michelle Salerno, Director of Offline Media Planning and Investment at Known, to unpack how a science-led agency thinks about real-world media. Michelle shares how she built Known’s offline department from the ground up, how data and audience insights can make out-of-home smarter, and why brand affinity may be the next major measurement frontier for the channel.
Greg and Michelle also talk about why programmatic OOH can be a practical starting point for hesitant brands, how physical media builds trust in an AI-saturated world, and why out-of-home works best when it becomes part of the foundation of the media mix.
Key Takeaways:
Why out-of-home can be performance-driven, even if it does not behave like digital media
How data, audience insights, and human judgment work together to plan smarter OOH campaigns
Why brand lift, foot traffic, affinity, and cultural relevance matter when proving the value of real-world media
If your brand is trying to stand out in a crowded, scroll-heavy market, this episode makes the case for building attention people can actually see.
Highlights:
(00:00) Meet Michelle Salerno
(01:21) Reacting to Netflix’s out-of-home flex
(03:30) Building Known’s offline media team
(07:55) How Skeptic brings science to media planning
(08:24) Using AI to plan smarter OOH
(12:08) Proving OOH works differently than digital