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Ep 5: Carl J. Cox: CEO at 40 Strategy
Episode 56th December 2024 • Why Should I Refer You? • Mike Garrison
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Mike Garrison: Hey, Carl, what's going on? Dude?

 

Mike Garrison: How's it going.

 

Carl J Cox: How you doing? Bro.

 

Mike Garrison: Man. I'm doing great.

 

Carl J Cox: Okay, we got all that stuff. Good. So have you. Did you do any hunting or fishing this past weekend?

 

Mike Garrison: Fishing. I don't. Hunting takes takes me away from fishing.

 

Carl J Cox: So, okay, so your priority is the fishing side. And okay, okay, cool. I was just because why did I assume? Maybe because I saw you in your camo gear. I assumed you were hunting then. But you you

 

Carl J Cox: primarily just fishermen.

 

Carl J Cox: Yeah, okay.

 

Mike Garrison: Because I like to fish for wild trout, and they're pretty spooky.

 

Carl J Cox: Oh, okay. All right.

 

Mike Garrison: So try your.

 

Carl J Cox: You're.

 

Mike Garrison: Yeah.

 

Carl J Cox: You're in ninja mode. Then.

 

Mike Garrison: Well, I mean as ninja as a fat older guy can be

 

Mike Garrison: true story.

 

Carl J Cox: Oh, man! So good!

 

Mike Garrison: My goal is not to fall down

 

Mike Garrison: when I'm fishing. It's like it's not to fall in and bash my knees

 

Mike Garrison: so.

 

Carl J Cox: That's so. Do you catch any good fish? This weekend.

 

Mike Garrison: No, it was it was different. It was different because

 

Mike Garrison: I've been kind of in a funk spiritually for about a year and a half.

 

Carl J Cox: Really.

 

Mike Garrison: Just really struggling and like prayer. Life has been awful right, you know, and basically I cause I came to. I came to faith later in life, through A, B and I group

 

Mike Garrison: through Referral Group.

 

Mike Garrison: And so I I never have connected with church Christianity.

 

Mike Garrison: Right. And so, and every time I do I default into this

 

Mike Garrison: facsimile of who I am

 

Mike Garrison: right. And so and I've one of the st books I read that really spoke to me was John Eldridge, wild at heart, like it was a I don't know if you've read that book, but it was a good

 

Mike Garrison: I I kind of moved away from it because I had gotten really excited. My dad not was not a Christian.

 

Mike Garrison: and I shared the book with Dad and was like, Hey, dad, this book is like, why, I feel like you're I became a Christian because of how you love me. You love me like this.

 

Mike Garrison: like God loves people in this book.

 

Mike Garrison: It didn't work. Dad died

 

Mike Garrison: an unbeliever. I was holding his hand. It was awful right.

 

Carl J Cox: Oh, man!

 

Mike Garrison: And so like I've been like I I really have been in a funk ever since my dad died

 

Mike Garrison: just and like everybody's like, well, you know my God's in charge. You don't know that he wasn't saved. I'm like, actually, I have a great degree of confidence

 

Mike Garrison: because of the conversation that he wasn't

 

Mike Garrison: I? I would love nothing better. But I don't live the platitude life.

 

Mike Garrison: you know. I've got a severely disabled kid platitudes just offend me

 

Mike Garrison: right. They just don't work. I don't often react to them. I just kind of like, okay, whatever you know. But so anyways, long story short.

 

Mike Garrison: Eldridge

 

Mike Garrison: just came out with cinema

 

Mike Garrison: quality videos

 

Mike Garrison: about wild at heart.

 

Carl J Cox: Oh, wow!

 

Mike Garrison: On Youtube.

 

Mike Garrison: on you, and they are. They're amazing. He had thought about having them on Netflix. That's how how good they were.

 

Mike Garrison: And and so I I've known about him for about a month, Carl.

 

Mike Garrison: but I I watched it for a little bit. Oh, I gotta do something else right?

 

Mike Garrison: And so finally, I was so frustrated with my, you know.

 

Mike Garrison: sin, life and everything

 

Mike Garrison: I was. You know what

 

Mike Garrison: I'm gonna sit down and watch a prologue, and it was freaking, beautiful.

 

Carl J Cox: And.

 

Mike Garrison: It was John Eldridge.

 

Mike Garrison: Fly fishing was kind of the theme

 

Mike Garrison: at the end of it. He's like, I realize that every time I go fly fishing. I'm looking for my dad, and I never find him.

 

Carl J Cox: Oh, wow! That put the hair on the back of my neck.

 

Mike Garrison: Yeah. And then the then the st episode is this dude from Wales.

 

Mike Garrison: who's a world famous artist doing stuff I've never seen before. He basically etches

 

Mike Garrison: on cowhide

 

Mike Garrison: big skins

 

Mike Garrison: and creates these

 

Mike Garrison: I've never like. I grew up in Washington, DC.

 

Mike Garrison: Dupont Circle, Georgetown Galleries. My dad used to frame for the National Gallery of Art. Like so like I've been to Rodin, I've been to all the stuff right?

 

Mike Garrison: It's like it's not that I dislike local art. It's gotta be art. But you know.

 

Mike Garrison: anyways, that

 

Mike Garrison: stuff reconnected me. And so the whole way down

 

Mike Garrison: to go fishing. It's about our drive to where I wanted to go fish.

 

Mike Garrison: because I have a less chance of falling at that place

 

Mike Garrison: because it's flatter.

 

Mike Garrison: I mean, I have to wear knee pads, Carl. It's pitiful.

 

Mike Garrison: And so like cause, I've got bad knees as a paratrooper. So anyways, whole way down, I'm listening to a podcast that Eldridge is doing about the prologue about the st episode.

 

Mike Garrison: And I'm like.

 

Mike Garrison: like, and this one guy

 

Mike Garrison: Mark, that st episode is like he goes every time I tried to do it. I was the st guy at church, the last guy to leave. I tried to fit in the box, and I don't fit in the box, and then I realized, God isn't in the box. God is wild and God like, and I'm like, Oh, and I was like, Oh, I mean, I really

 

Mike Garrison: I really it was. It was a great experience. It was great. I only caught fish, but I really was kind of meditating as opposed to.

 

Carl J Cox: Yeah.

 

Mike Garrison: Really fishing, and which is fundamentally what I'm looking for. So anyways.

 

Mike Garrison: That's what's going on. And so that's why I sent you that audio clip

 

Mike Garrison: because this podcast.

 

Mike Garrison: Is a

 

Mike Garrison: a, really.

 

Mike Garrison: if it works well, a really subtle and really sneaky call to faith.

 

Mike Garrison: yeah, Luke, 

 

Mike Garrison: is

 

Mike Garrison: price marketing plan

 

Mike Garrison: right?

 

Mike Garrison: Set the out, out, by Find a person, they receive your piece, there remain.

 

Mike Garrison: And and so that's really what this podcast. Is about. It's what the new book is going to be about, why should I refer you? Is the book.

 

Mike Garrison: My tagline is the most important word is the last word you.

 

Carl J Cox: Yeah, yeah, right.

 

Mike Garrison: Because at the core of this system is that human beings are

 

Mike Garrison: unbelievably precious and unique.

 

Mike Garrison: right and and like, you're worthy of being referred.

 

Mike Garrison: if you're human.

 

Mike Garrison: But now we got to get other people involved

 

Mike Garrison: right.

 

Carl J Cox: Exactly. Yeah.

 

Mike Garrison: That's ridiculous. But, anyways, how are you doing.

 

Carl J Cox: Doing well. No, I appreciated the

 

Carl J Cox: the transparency. I shouldn't be surprised. You're very transparent. But I appreciated the transparency on the face. It's interesting.

 

Carl J Cox: well, actually, I'll share with you. It was it was really good. So

 

Carl J Cox: This was last night when our our call with

 

Carl J Cox: call with my kids. So of my were on the call, and

 

Carl J Cox: anyways, but this is this is this is a Seth Holbrook. And so my son played football with this kid. He's years. One of my sons played football with him, says my heart is full.

 

Carl J Cox: days ago I tore my acl.

 

Mike Garrison: Hmm.

 

Carl J Cox: Tonight I toured again.

 

Carl J Cox: so do not do not mistake the red eyes and tear streak faces for sadness. Over the last year there's been plenty of pain and disappointment

 

Carl J Cox: at times felt like wave after wave, physical, emotional hurt. I'm skipping over little things. It's not for the hurt, the joy of sharing the field with my friends and teammates might be diminished.

 

Carl J Cox: not for the struggle I might not see and love my family as they do now, not for the pain I might not know, and this must be his girlfriend.

 

Carl J Cox: I can see Christ working through the storm. I know that nothing happens outside of his control, and that he will use all things for my ultimate good.

 

Carl J Cox: so thankful for that he's chosen to work in broken places and through broken people.

 

Carl J Cox: Even now I see Christ clearer than yesterday. I rejoice, knowing that he will continue to use my broken body to mold me into the image of Jesus. My heart has never been fuller. God has never been more gracious and more merciful to me than he is right now, so I'll continue to go. The journey of joy and rest of hope in him. I'm looking for me years from now, standing in the presence of my Savior, praising Him for the way he used this period of time in my life for glory and good.

 

Mike Garrison: Not a bad call?

 

Carl J Cox: And

 

Carl J Cox: and so what? What was what? Why, I bring this up is is

 

Carl J Cox: It's been good. I'm a bike

 

Carl J Cox: by my

 

Carl J Cox: build. How, how I was made. As I am a I'm a doer achiever st over people. That's that's why how I operate.

 

Carl J Cox: But I

 

Carl J Cox: recognize the importance of I love my wife. Love my kids, love, you know, but I'll recognize if there's a a doubt of often I'll take a path to do rather than to be.

 

Mike Garrison: And.

 

Carl J Cox: You know, and and so I've been. I've been reflecting on this a lot. I mean, I do a pretty good job of daily Bible reading.

 

Carl J Cox: You know. Pretty good job of of praying daily.

 

Carl J Cox: but

 

Carl J Cox: sometimes you we miss. I. Miss

 

Carl J Cox: Ims is

 

Carl J Cox: it. All he's asking is to be

 

Carl J Cox: like him, to be in him, to be with him right is to be in his presence.

 

Carl J Cox: because we can't do anything that will overcome the Grace. Right? It's just the grace that's been given. And so I'm just sharing this in my own self-reflection. It's for whatever reason it's been hitting me more because when I had my the Hernias surgeries.

 

Carl J Cox: the part of this is I wanted to get back to the hernia that I mentioned, while everyone was saying where there were you know, everyone was like saying, out of I was like, of course, in my head, I'm like, you guys are a bunch of liars. But outside of outside, but maybe they were, and you know, maybe they were wonderful. But what bothered me.

 

Mike Garrison: Out of 

 

Carl J Cox: Exactly.

 

Carl J Cox: But what bothered me last night was when this was happening. I was not like this kid, Seth Holbrook.

 

Mike Garrison: Oh, yeah.

 

Carl J Cox: You know. And and so here, this year old kid.

 

Carl J Cox: last night, just put this. I'm embarrassed now, looking back

 

Carl J Cox: at what I just went through the last months, because here I have an opportunity

 

Carl J Cox: to

 

Carl J Cox: B or and I did not.

 

Carl J Cox: I complained more. I struggled more. I you know I did not do the things that I could have, and anyways, it's a little self-reflection on my own journey, and here, by the way, I was not. I did not grow up a believer, but at college I became a believer and

 

Carl J Cox: and so yeah, it's it's this journey is the good news about reading the Bible? Is this everyone, every single one, except for Jesus, who, of course, because he's God.

 

Mike Garrison: Oh, yeah, okay, I you know I I take great comfort from the fact that everyone else complained.

 

Mike Garrison: You're like, I've I've resigned. I'm not, Elijah. I'm not taking the fast train right like, I'm not going to be gathered home like that. So I'm like, Okay, well, I'm here right? And so like I would just encourage you. It's like like, and it's not. I don't come at this from cynicism.

 

Mike Garrison: but I like when I hear stuff like that

 

Mike Garrison: I

 

Mike Garrison: I just think it's beautiful.

 

Mike Garrison: Yeah.

 

Mike Garrison: right? I I don't know his heart. I don't know him. I don't know what's really going on, and I've seen too many

 

Mike Garrison: men, let alone women

 

Mike Garrison: that work that God works through, and they say beautiful, wonderful things that make a difference in my life

 

Mike Garrison: only to discover that they were just as struggling as much as I was in a different way. And so I'm not diminishing him at all. In fact, I think I'm actually like

 

Mike Garrison: appreciating what it really is. It's just this beautiful, wonderful

 

Mike Garrison: act of worship to share that right.

 

Carl J Cox: And.

 

Mike Garrison: And and and I I wish him nothing but more

 

Mike Garrison: of that.

 

Mike Garrison: Right, you know. It's like people ask me.

 

Mike Garrison: They always try to understand what it's like being the dad that I am with the son, with the massive challenges. And and I always tell them I'm like you don't really want to know.

 

Mike Garrison: like I said, you just don't want to know, because it's not helpful for you.

 

Mike Garrison: and it's also not necessarily helpful for me

 

Mike Garrison: to describe how tough it is, I said. What you do need to know

 

Mike Garrison: is how it changed me

 

Mike Garrison: right. It didn't remove sin from my life.

 

Mike Garrison: It did not.

 

Mike Garrison: It did not make me a better person.

 

Mike Garrison: but it gave me an opportunity

 

Mike Garrison: to

 

Mike Garrison: grow

 

Mike Garrison: and be used in spite of myself.

 

Mike Garrison: You know, and people will come to me like man. I'm so inspired by how you share about your son. I'm like, really

 

Mike Garrison: like, okay, I mean, like, I, initially, I'm like, why, like, I'm just talking about how awful it is. So like, Oh, it's so inspirational, I'm like.

 

Mike Garrison: you know, and like, and I and then I used to get offended, Carl, because they'd be like, well, what inspired me is you didn't leave, I'm like, was that an option.

 

Carl J Cox: And.

 

Mike Garrison: And like. So I like, why? Why? Why am I getting adulation

 

Mike Garrison: for doing the absolute minimum standard

 

Mike Garrison: like? Don't abandon your family

 

Mike Garrison: woo. That's admirable, right? But but I've gotten past that now. It's like, okay.

 

Mike Garrison: fundamentally, one of the reasons God has taken me. I believe this, and I know it. The reason he's taken me is, I've had a couple of clients say to me, you know, Mike, one of the most important things about work with you as a coach right?

 

Mike Garrison: The least profitable thing I do, by the way, but one of the the most important things is, I know that there's nothing I can bring to you

 

Mike Garrison: that you can't handle.

 

Carl J Cox: Hmm.

 

Mike Garrison: I went. Well, don't. It's not a challenge.

 

Carl J Cox: Okay.

 

Mike Garrison: Quick!

 

Mike Garrison: It's not a contest.

 

Mike Garrison: Don't.

 

Carl J Cox: Yeah. What else do you have for me? God.

 

Mike Garrison: It's like, it's like, like, you know, you're doing well. You're blessed. This is good. So anyways, this is really what the podcast. Is about

 

Mike Garrison: like when you get down to it. Carl. Did I send you the questions.

 

Carl J Cox: And yeah.

 

Mike Garrison: I guess.

 

Carl J Cox: well, maybe you did. But I just listened to the recording part, so.

 

Mike Garrison: Yeah, it's good.

 

Carl J Cox: No, I I've done a couple of these, so we'll be okay.

 

Mike Garrison: Good. Yeah. The the basic concept is is exploring the intersection

 

Mike Garrison: between being thoughtful enough and professional enough to anticipate needing to answer this question, why should I refer you?

 

Carl J Cox: Right, right.

 

Mike Garrison: Also understanding the the intrinsic opportunity

 

Mike Garrison: that is offered to you doing business this way?

 

Mike Garrison: Right? Yes, yeah. Yeah. And and what what scares some of my clients is they're they're like, this is a freaking love story. I'm like, yep.

 

Carl J Cox: Yeah.

 

Mike Garrison: This is what it is right, you know.

 

Carl J Cox: It really is, because.

 

Mike Garrison: Like one of my favorite books, is raving fans.

 

Mike Garrison: And when you look at raving fans, raving fans is a story about...

Transcripts

Speaker:

GMT20241022-190930-Recording-converted:

Hey, Carl, what's going on, dude?

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How's it going?

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Man, I'm doing great.

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Okay.

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We got a lot of stuff.

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Good.

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So have you, did you do any hunting

or fishing this past weekend?

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Fishing.

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I don't, hunting takes,

takes me away from fishing.

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Okay.

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So your priority is the

fishing side and okay.

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Okay, cool.

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I was just, cause why did I assume

maybe cause I saw you in your camo gear.

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I assumed you were hunting then, but you.

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That's right.

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Fisherman.

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Yeah.

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Okay.

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Because I like to fish for wild

trout and they're pretty spooky.

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Oh, okay.

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All right.

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Yeah.

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Try it.

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Yeah.

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You're ninja mode then.

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As ninja as a fat, older guy can be

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true story.

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Oh man.

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My goal is not to fall down

when I'm fishing with it's not

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to fall in and bash my knees.

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So yeah.

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So do you catch any

good fish this weekend?

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No, it was it was different.

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It was different because I've

been in a funk spiritually

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for about a year and a half.

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Like really just really struggling and

like prayer life has been awful and

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Basically, I am because I came to faith

later in life through a BNI group through

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a referral group And so I never have

connected with church Christianity Right.

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And and every time I do, I default

into this facsimile of who I am.

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And and I've, one of the first

books I read that really spoke to

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me was John Eldredge while at heart.

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It was a, I don't know if you've

read that book, but it was a game.

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I moved away from it because

I had gotten really excited.

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My dad not was not a Christian

and I shared the book with dad.

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It was like, Hey dad, this book is

like, why I feel like you're, I became

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a Christian because of how you love me.

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You love me like this, like God loves

people in this book and didn't work.

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Dad died, an unbeliever.

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I was holding his hand.

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It was awful.

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Oh man.

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And I've been, like I really have

been in a funk ever since my dad died.

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Just, and everybody's my god's in charge,

you don't know that he wasn't saved.

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I'm like, actually, I have a great

degree of confidence because of

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the conversation that he wasn't.

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I would love nothing better, but

I don't live the platitude life.

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I've got a severely disabled kid.

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Platitudes just offend me.

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They just don't work.

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I don't often react to them.

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I just okay, whatever, but so

anyways, long story short, Eldridge

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just came out with cinema quality

videos about wild at heart.

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Oh, wow.

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On YouTube.

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And they are.

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They're amazing.

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He had thought about

having them on Netflix.

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That's how good they were.

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And so I had, I've known about

him for about a month, Carl, and

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I watched it for a little bit.

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Oh, I got to do something else.

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And so finally, I was so frustrated

with my, sin life and everything.

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I was, you know what, I'm going

to sit down and watch a prologue

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and it was freaking beautiful.

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It was John Eldredge, fly

fishing was the theme.

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At the end of it, he's I realize that

every time I go fly fishing I'm looking

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for my dad and I never find him.

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Oh, wow, that put the hair

on the back of my neck.

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Yeah, and then the first episode is this

dude from Wales who's a world famous

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artist doing stuff I've never seen before.

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He basically etches on cowhide.

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And creates these,

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I've never I grew up in Washington, D.

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C., DuPont Circle, Georgetown

Galleries, my dad used to frame

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for the National Gallery of Art.

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I've been to Rodin, I've

been to all the stuff, right?

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It's it's not that I dislike

local art, it's gotta be art.

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But, anyways.

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That stuff reconnected me.

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And so the whole way down to go fishing,

it's about an hour drive to where I

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wanted to go fish because I have a

less chance of falling at that place.

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Cause it's flatter.

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I have to wear knee pads, Carl.

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It's pitiful.

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And so cause I've got bad

knees as a paratrooper.

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So anyways, all the way down,

I'm listening to a podcast that

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Eldridge is doing about the

prologue about the first episode.

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And I'm and this one guy marked that first

episode is he goes every time I tried

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to do it, I was the first guy at church.

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The last guy I leave, I tried to fit

in the box and I don't fit in a box.

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And then I realized God isn't in the box.

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God is wild and god and i'm

like, ah and I was like, oh, I

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really it was a great experience.

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It was great.

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I only caught a few fish, but I

really was meditating as opposed

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to Really fishing and which is

Fundamentally what i'm looking for

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so anyways That's what's going on.

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And so that's why I sent you that

audio clip because this podcast Is

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a really if it works well a really

subtle and really sneaky call to faith

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Luke 10 is Christ's marketing plan,

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right?

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Set the two outs 70 out two by two

find a person if they receive your

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piece there remain and so that's

really what this podcast is about.

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It's what the new book is going to be

about Why should I refer you is the book?

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My tagline is the most important word

is the last word you right because at

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the core of this system is that human

beings are unbelievably precious and

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unique Right and like you're worthy

of being referred if you're human, but

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now we got to get other people involved

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Exactly.

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Yeah, that's what it is.

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But anyways, how are you doing?

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No, I appreciated the Transparency,

I shouldn't be surprised.

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You're very transparent.

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But I appreciated the

transparency and the fit.

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It's interesting.

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Actually I'll share with you.

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It was really good.

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So

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this was last night when

our Call with my kids.

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Three of my four were on the call.

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And anyways but this is a Seth Holbrook.

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And so my son played

football with this kid.

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He's two years.

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One of my sons played football with him.

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It says my heart is full.

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367 days ago.

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I tore my ACL tonight.

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I tore it again.

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So do not mistake the red eyes

and tear streak faces for sadness.

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Over the last year, there's been

plenty of pain and disappointment.

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At times felt like wave after

wave, physical, emotional hurt.

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I'm skipping over the little things.

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It's not for the hurt.

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The joy of sharing the field with my

friends and teammates might be diminished.

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Not for the struggle.

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I might not see and love my family

as they do now for the pain.

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I might not know that this

must be his girlfriend.

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I can see Christ working

through the storm.

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I know that nothing happens outside

of his control and that he would

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use all things for my ultimate good.

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So thankful for that.

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He's chosen to work in broken

places and through broken people.

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Even now I see Christ

clearer than yesterday.

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I rejoiced knowing that he will

continue to use my broken body to

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mold me into the image of Jesus.

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My heart has never been fuller.

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God has never been more gracious and

more merciful to me than he is right now.

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So I'll continue to go the journey

of joy and rest of hope in him.

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I'm looking for me 10, 000 years from now.

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We standing the presence of my

savior, praising him for the

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way he used this period of time

in my life for glory and good,

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not a bad call.

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And so what was, what, why I

bring this up is it's been good.

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I'm a by my build how I was made as

I am a, I'm a doer, achiever first

165

:

over people that's how I operate.

166

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But I

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:

recognize the importance of I love

my wife, love my kids, love, but

168

:

I'll recognize if there's a doubt

of often I'll take a path to do

169

:

rather than to be right, and and so

I've been reflecting on this a lot.

170

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I do a pretty good job of daily Bible

reading pretty good job of praying

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daily, but Sometimes you, we miss, I

miss is all he's asking is to be like

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him, to be in him, to be with him.

173

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It's to be in his presence

because we can't do anything

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that will overcome the grace.

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It's just the grace that has been given.

176

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And so I'm just sharing this

with my own self reflection.

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It's for whatever reason, it's been

hitting me more because when I had

178

:

my, The hernias surgeries, the part

of this that I wanted to get back

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to, the hernia that I mentioned while

everyone was saying where there were 9.

180

:

8, 9.

181

:

7, everyone was like saying out of 10,

I was like, of course, in my head, I'm

182

:

like, you guys are a bunch of liars

outside of outside, but maybe they

183

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were, and, maybe they were wonderful.

184

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But what bothered me.

185

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Out of 20.

186

:

Exactly.

187

:

But what bothered me last night

was when this was happening, I was

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:

not like this kid Seth Holbrook.

189

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Oh, yeah.

190

:

Yeah.

191

:

And so here this 20 year old kid

last night just put this phrase, I'm

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embarrassed now looking back at what I

just went through the last three months

193

:

because here I had an opportunity to

194

:

be more.

195

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And I did not.

196

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I complained more.

197

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I struggled more.

198

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I, I did not do the

things that I could have.

199

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And anyways, it's just a little

self reflection on my own journey.

200

:

And here, by the way, I was not,

I did not grow up a believer, but

201

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at college I became a believer.

202

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And And yeah it's this journey is the

good news about reading the Bible is

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:

this everyone, every single one, except

for Jesus, of course, because he's God.

204

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Oh, yeah, I, I take great comfort from

the fact that everyone else complained.

205

:

I resigned.

206

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I'm not Elijah.

207

:

I'm not taking the fast train.

208

:

I'm not going to be

gathered home like that.

209

:

So I'm like, okay I'm here, right?

210

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And so I would just encourage you

as and it's not, I don't come at

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:

this from cynicism, but I, like

when I hear stuff like that, I

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:

I just think it's beautiful, right?

213

:

I don't know his heart.

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:

I don't know him.

215

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I don't know what's really going on.

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And I've seen too many men.

217

:

Let alone women that work that god works

through and they say beautiful wonderful

218

:

things that make a difference in my life

Only to discover that they were just as

219

:

struggling as much as I was in a different

way And so i'm not diminishing him at all.

220

:

In fact, I think i'm actually

221

:

Appreciating what it really is.

222

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It's just this beautiful wonderful

Act of worship to share that right?

223

:

And I You I wish him

nothing but more of that.

224

:

It's like people ask me, they always

try to understand what it's like

225

:

being the dad that I am with the

son with the massive challenges.

226

:

And I always tell him, I'm like,

you don't really want to know.

227

:

I said, you just don't want to know

because it's not helpful for you.

228

:

And it's also not necessarily helpful

for me to describe how tough it is.

229

:

I said, what you do need to

know is how it changed me.

230

:

It did remove sin from my life.

231

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It did not make me a better person,

but it gave me an opportunity.

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To grow and be used in spite of myself,

233

:

and people will come to me

like, man, I'm so inspired by

234

:

how you share about your son.

235

:

I'm like, really?

236

:

Okay, initially, I'm like, why I'm

just talking about how awful it is.

237

:

Oh, it's so inspirational.

238

:

No.

239

:

And and then I used to get offended,

Carl, because they'd be like what

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:

inspired me is you didn't leave.

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:

I'm like, was that an option?

242

:

So I like why am I getting adulation

for doing the absolute minimum standard?

243

:

Don't abandon your family.

244

:

Woo.

245

:

That's admirable.

246

:

But I've gotten past that.

247

:

Now it's okay.

248

:

Fundamentally, one of the reasons God has

taken me, I believe this and I know it.

249

:

The reason he's taking me is I've had

a couple of clients say to me, Mike,

250

:

one of the most important things about

working with you as a coach, right?

251

:

The least profitable

thing I do, by the way.

252

:

But one of the most important things

is I know that there's nothing I can

253

:

bring to you that you can't handle.

254

:

And I went don't, it's not a challenge.

255

:

Like it's not a contest.

256

:

What else do you have for me?

257

:

God, it's you're doing

well, you're blessed.

258

:

This is good.

259

:

So anyways, this is really

what the podcast is about.

260

:

Like, when you get down to it,

Carl, did I send you the questions?

261

:

Yeah.

262

:

Yeah.

263

:

Okay.

264

:

Maybe you did, but I just

listened to the recording part.

265

:

Yeah, it's good.

266

:

I've done a couple of

these, so we'll be okay.

267

:

Good.

268

:

Yeah.

269

:

The basic concept is.

270

:

is exploring the intersection

between being thoughtful enough and

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:

professional enough to anticipate

needing to answer this question.

272

:

Why should I refer you?

273

:

And also understanding the intrinsic

opportunity that is offered to you

274

:

doing business this way, right?

275

:

Yes.

276

:

Yeah.

277

:

And what scares some of my

clients is they're like, this

278

:

is a freaking love story.

279

:

I'm like, yep.

280

:

Yeah,

281

:

This is just what It's right.

282

:

It, it really is because one of

my favorite books is Raving Fans.

283

:

And when you look at raving fans is a

story about outrageous love of clients.

284

:

That's right, I remember I list the

first time I read it, but the first

285

:

time I listened to the tapes 'cause

there are no, I think they have CDs

286

:

now, but it's still not an audible.

287

:

I'm so angry about that.

288

:

It's still it's not on audible.

289

:

I like Blanchard.

290

:

Come on, man.

291

:

Anyways, but I wept.

292

:

I wept when I heard it because

I started thinking about this

293

:

is what made being I special.

294

:

All right, so I am about to do

the brief kind of intro, which is

295

:

basically letting my audience know.

296

:

Marketing guy know that he puts in

he's got like the voice for radio.

297

:

It's unbelievable Yeah, so then

i'm going to transition into

298

:

asking to introduce yourself and

then we're going to just jump in.

299

:

All right, cool All right, John,

this is the part where you do an

300

:

introduction that makes me sound

super professional and awesome.

301

:

I look forward to it.

302

:

Welcome, Carl, to the Why

Should I Refer You podcast.

303

:

I almost said, Can I borrow your car?

304

:

That works too.

305

:

But I think Why Should I Refer You

is actually more important because

306

:

that's the question that often is asked

unconsciously by people in our lives.

307

:

And answered unconsciously by us and

people are worth too much more than

308

:

that to take it for granted So carl, I

met you recently you once again proved

309

:

to me why I am Naturally inclined to

p and e and m and a people you guys

310

:

just make sense to me So why don't you

introduce yourself to the audience?

311

:

Yeah.

312

:

Mike.

313

:

Hey, first of all, I'm so

ecstatic to be on this.

314

:

It's been fun.

315

:

Our multiple conversations that we've

had since being in Charleston together.

316

:

What a great town that is.

317

:

I love Charleston and yeah.

318

:

So what I, my name, what's again,

project Cox CEO 40 strategy

319

:

also the CEO 40 accounting.

320

:

And so what do I do?

321

:

I help small to midsize business owners

help take their company to the next level.

322

:

And I do that in two ways.

323

:

I do it.

324

:

Pre.

325

:

Equity.

326

:

I help work with clients and helping them

to understand that they're this is the

327

:

sad part, 57 percent of business owners.

328

:

Their business value is discounted

and 90 percent of their ownership

329

:

is tied up in their business.

330

:

Yeah.

331

:

That's a bad combo.

332

:

It's a bad combo.

333

:

And what's, what we do is we help

unlock that risk combined with

334

:

improving the EBITDA to increase the

valuation before the private equity

335

:

firm firms take advantage of you.

336

:

Okay.

337

:

And so then, so that's

one half of my life.

338

:

And then the other half of my life is

I work with those private equity firms.

339

:

Okay.

340

:

So then Yeah.

341

:

Yeah.

342

:

I do.

343

:

I play on both sides and I really

enjoy it because their perspective is

344

:

so much different than the business

owner's perspective because it's a

345

:

different game and what the biggest

challenge is understanding the new game.

346

:

It's a financing game versus a loving

relationship of the, of your business

347

:

and your baby that you birthed, right?

348

:

And so the finance game is a

different game and it's very

349

:

uncomfortable for most business owners.

350

:

And so I help

351

:

private equity firms turn those companies

around to help them get through to create

352

:

the financing equity they were expecting

when they first got into the opportunity.

353

:

So I work both sides.

354

:

And so as a result, I can.

355

:

Hear, understand, empathize, have

sympathy, whatever you want to call it.

356

:

And I've been fortunate enough, I've

been in seven different companies myself

357

:

that have gone from 2X to 7X in size.

358

:

I've done it several times.

359

:

It's fun.

360

:

I have experiences and, as I started

out as a bean counter, a CPA I've been

361

:

a CFO, I've been a business owner.

362

:

You're so not a CPA.

363

:

Thank you.

364

:

I appreciate you saying that.

365

:

And I don't even, it's funny.

366

:

I didn't even have a listen on

LinkedIn that I'm a CPA because

367

:

I, just because of that thing.

368

:

I don't want people to

think, but we do it.

369

:

We do bookkeeping taxes, et cetera.

370

:

But but yeah that's who I am.

371

:

The more important side of

who I am is my home side.

372

:

Married my high school sweetheart.

373

:

And we have four wonderful children

that are all become adults.

374

:

We just became the empty

nesters this past summer, which

375

:

has been released the arrows.

376

:

It's hard but been good.

377

:

And now we get a chance to see, we've

been very fortunate that three of the

378

:

four of them have played college sports.

379

:

And so we get to observe and be

in contact and travel with them.

380

:

But but at the end of the day

my That so that's the two halves

381

:

and it's being with family.

382

:

And then, and of course, there's the

other important stuff of your own

383

:

faith and, and getting that figured

out and trying to help people out.

384

:

Because at the end of the day,

I'm going to just jump to the

385

:

important story, Mike, just because

386

:

I love the gaming business and.

387

:

Matter of fact, one of my favorite

experiences when I was working with

388

:

a PE firm, we were trying to hire a

new operator, which is code word for

389

:

those who aren't familiar, that's, CEO.

390

:

Okay, they call them operators

in the PE world, right?

391

:

Okay, like they're, like,

like a operator in SEAL teams.

392

:

So not that, okay, but they're

the operators in terms of

393

:

working in the business.

394

:

Sometimes they do kill people.

395

:

Figuratively.

396

:

Yeah.

397

:

Yeah.

398

:

Yeah.

399

:

It's like it, it transformation for sure.

400

:

And yeah, they do slash and

kill a lot, so to speak.

401

:

But I was working on this P operating,

he said, Carl, I, and he was bragging.

402

:

It was a little obnoxious.

403

:

Honestly, he was like, ah, I got this.

404

:

And this is, I got this homes

and I got the jet airplane.

405

:

But he said, Carl, if I spend

one more minute by a luxury pool,

406

:

I'm going to drown myself in it.

407

:

Okay.

408

:

Okay.

409

:

So that's issue one.

410

:

So my point is this for those who are

trying to get the Rolex watch and the

411

:

money that you never have to work again.

412

:

Don't fool yourself that

you've got it figured out.

413

:

Because I've talked to people who never

have to make money again and their

414

:

children's never have to work again.

415

:

And they're like, I need to get back in

the game because I need to have purpose.

416

:

So that's number one.

417

:

That's like the deep personal side of

things that people don't figure out.

418

:

You got to fulfill your purpose after

you've sold your company, right?

419

:

You got to figure out who

you are your purpose, right?

420

:

Yes.

421

:

Period.

422

:

Okay.

423

:

So then there's the end

game, the big end game.

424

:

And the story here is I remember I

was a 34 year old CFO in a company

425

:

that was growing three and a half

X and maybe it's 35 at this time.

426

:

And the CEO sorry, the VP of sales

passed away due to melanoma cancer.

427

:

And we got to be along his struggle and

he did everything he could to survive,

428

:

but it was a relatively quick event.

429

:

And So I went to his funeral and here

I expected to see everyone talk about

430

:

all the accomplishments and all those

different companies that he'd been with.

431

:

And that's, I was eager, excited

as a business person to hear of

432

:

the accolades of all the different

companies and buildings build

433

:

up over the period of time.

434

:

But what did they talk about?

435

:

All as I talked about, it was interesting.

436

:

There was literally people, employees.

437

:

From every single one of the companies

it was with throughout his career, but

438

:

not one person talked about the impact on

the company or the money that they made

439

:

all as they talked about was the impact

that Larry Stark had made in their life.

440

:

So why you bring all this up is I

love the tricks and the games that we

441

:

play to create value in organizations.

442

:

But the end of the day, the only thing

that matters is the relationships.

443

:

That we have with people, which

goes right in line with what

444

:

you do in the referral business.

445

:

Yeah, man, it's a beautiful story.

446

:

And it's, and it is the story

because you've heard me say it,

447

:

but referrals aren't for everyone.

448

:

They can be, but they're not for everyone.

449

:

And it's fundamentally, I

think, so surprise referrals.

450

:

I hope happen for everyone I hope

that when you do a good job and you

451

:

stick around that you're blessed

that these Spontaneous if I call them

452

:

spontaneous eruptions of marketing

by referral happen and you get a

453

:

nice sally field Oh, you like me?

454

:

You really like me, right?

455

:

You've won the oscar, right?

456

:

The challenge is at the next level,

which is really what the book's about.

457

:

And it's really what this podcast

is about is, are you prepared?

458

:

I always think of that felt the film about

Al Capone with Sean Connery and and Kevin

459

:

Costner about what are you prepared to do?

460

:

What are you prepared to do?

461

:

Not good fellas, but I can't remember.

462

:

Anyways the concept being is

To be strategic about referrals

463

:

is very much like deciding to

really be a business owner.

464

:

Because you're taking on a different

mantle of responsibility because

465

:

there's other people involved.

466

:

When you live in the spontaneous,

where people find an opportunity, it's

467

:

a unicorn, it happens, there's a lot

less risk involved in that transaction.

468

:

Generally, the prospect wants to

talk to you, the prospect is in the

469

:

market for what you do, and you have

to be a real rascal to mess it up.

470

:

On the other side, the proactive,

predictable side, you're

471

:

interacting with other people

in other people's relationships,

472

:

and you are being a caretaker.

473

:

For good or for bad.

474

:

And that's really what I want to start.

475

:

So you've done a lot of different

things and you've been involved in

476

:

a lot of different conversations.

477

:

And I know referrals

have been a part of it.

478

:

What's one of that was obviously

one of the good ones with Mr.

479

:

Stark.

480

:

That was a good thing.

481

:

Oh yeah.

482

:

That's a person that was a giver.

483

:

And he's someone that I bet got a lot of

introductions, not because of his sales

484

:

acumen, but it was because of who he was.

485

:

And at the core.

486

:

This is what I want the audience to get.

487

:

At the core of this entire process,

Is your referral partners if you

488

:

really want to do this are going to

be asking that question Why should

489

:

I refer you and if they have to

answer that inside of themselves?

490

:

Some of them will because we're

hardwired for this community thing.

491

:

So like You only do things wrong

if you're bad, but you're missing

492

:

a whole bunch of it because when

you Answer the question for them.

493

:

They are then able to share

that story Which, by the way,

494

:

Story is the universal language.

495

:

It's the universal

learning language, right?

496

:

You can say Auditory, Visual,

Kinesthetic, whatever.

497

:

Story is it, right?

498

:

But what is it, what is a really good

referral experience that you've had?

499

:

And why do you remember it?

500

:

Oh, 40 Strategies.

501

:

There's more than one.

502

:

I know there's more than one.

503

:

No yeah.

504

:

No, I'll just start with the beginnings.

505

:

40 Strategy was built on referral.

506

:

So I would not be sitting here

talking to you today if I did

507

:

not get referral business.

508

:

And so it, it started literally from

the beginning of left a previous

509

:

company and literally people were

like, I want to still work with you.

510

:

Ha!

511

:

So I had two people from the previous

company said, then the third one

512

:

said, I've been lurking and watching

you for the past three months and

513

:

I want to start working with you.

514

:

I was like, fantastic.

515

:

Let's get going.

516

:

Talk about because this is a scary thing.

517

:

My wife, I didn't share with you,

Mike, is when I opened Forty Strategy

518

:

and this is not a really happy

conversation between the missus and I.

519

:

It was one of the worst fights we ever

had when I opened up this business.

520

:

Because I left a very lucrative.

521

:

Secure job.

522

:

It was hard job, but it was

a lucrative, secure job.

523

:

And she's what, why

would you leave that for?

524

:

So when our wives meet and this will

happen, we need to remember this

525

:

conversation and not let it occur then.

526

:

Thank you.

527

:

Thank you.

528

:

Yes.

529

:

And again, good news is my

wife's tired of listening.

530

:

So she doesn't listen to my podcast.

531

:

So I usually can get away

with this conversation.

532

:

But literally she was like

Missouri show me state gal.

533

:

She was like, show me the

money at the end of the day,

534

:

because like how you prove this.

535

:

And so within what the coolest thing

is within two, three months, this is

536

:

not your typical story, but within

two, three months, third month,

537

:

I had highest checks I ever took

home in my career because I knew.

538

:

I was making a difference.

539

:

I knew I had developed the skills

over my career, but she was not

540

:

convinced of that yet, right?

541

:

Because she had seen other people

in her family and other people

542

:

doing things and she's Oh, I don't

want to be a part of that again.

543

:

So yeah.

544

:

So I built up, but how did

that business come from?

545

:

One was doing previous

good work in the past.

546

:

The second way it happened was one

of the best relationships I had

547

:

came through a get this served on

a board volunteer for nine years.

548

:

Okay.

549

:

Didn't get a penny out of it.

550

:

Okay.

551

:

Literally just give.

552

:

After I opened up Portis Strategy, they

introduced me to a private equity firm.

553

:

That private equity firm was willing to

take a risk in me because nobody wanted to

554

:

go Eugene, Oregon in the middle of COVID.

555

:

Went down to Eugene, Oregon, went

down to a client, you could take a

556

:

look at him, precision, precision

manufacturing, Don Lindsey.

557

:

Hey Don, if you happen to be listening

to this, thank you for what you

558

:

did to help change that company.

559

:

But, we, through that experience,

we had a Great results.

560

:

And so they, they kept on giving me

other opportunities to refer and then

561

:

through that it got me to another

private equity firm and then it got

562

:

me to another private equity firm.

563

:

And then there's the other side behind

it and but this is the thing that Mike,

564

:

I will warn on because I don't make

it sound like everything has been.

565

:

Rosie and perfect through this journey.

566

:

There is an enemy and he gets a vote.

567

:

Yeah.

568

:

The challenge is when it almost was

too easy for me upfront, I'm saying

569

:

this in a, it was almost too easy.

570

:

And so because of that, I

didn't create a process.

571

:

Oh no.

572

:

Okay.

573

:

And interestingly enough, as I reflected,

because I can, folks, if you go back

574

:

and you categorize all your sales in

the past, if you, especially if you're

575

:

a relationship based type business

thing, okay, you're going to find

576

:

that if you track it, there's going

to be like five to 10 people that

577

:

have brought you all of your business.

578

:

Yes.

579

:

Period.

580

:

And the problem is when you stop

nursing those relationships,

581

:

you lose.

582

:

You get to be, they think you're too

busy and they stop referring your

583

:

business that what's happened to me,

I was quote, unquote, conquering the

584

:

world and traveling around the U.

585

:

S.

586

:

and, turning around all these companies

that, but I was not nurturing these

587

:

relationships because I hadn't created

a process because it came too easy.

588

:

Yep.

589

:

That is one of the biggest fears.

590

:

Yeah so that's honestly one of the things

I'm doing now again is recommitting

591

:

to these relationships and not just

do but be with these really wonderful

592

:

people that I want to help give to them.

593

:

Cause I have things to help give

to them, but then there's maybe

594

:

ways I can help them out as well.

595

:

And so it's been a really,

that's why I love to actually

596

:

listen to your presentation when

we're in Charleston together.

597

:

And it, I've really done some

good self reflection even just

598

:

recently of, and what the literally

it's almost like timing of it.

599

:

Like the amount of

600

:

referrals I've just gotten in the past,

like it's almost I take all the credit.

601

:

Yeah.

602

:

Thanks, Mike.

603

:

Now I'll say this though, sometimes

too, sometimes it's a season of, okay,

604

:

so I'm going to throw something out

sometimes in, as a, as an entrepreneur

605

:

or a business owner or whatever you do,

606

:

not everybody needs what you're selling.

607

:

So true.

608

:

Okay.

609

:

And so it's showing up.

610

:

One of the reasons I, even though I was

doing it, we were doing concurrently,

611

:

I opened up 40 accounting separately.

612

:

was because people were always

asking me, I can't find a CPA

613

:

and never answers the phone.

614

:

Can you do my bookkeeping?

615

:

Can you do my financial reporting?

616

:

Can you help me, my

kind of interim CFO guy?

617

:

And I was like, yeah, of course, and so

I was just doing that work just alongside

618

:

I wasn't mentioning I was doing it.

619

:

Now that I've Turn the thing and

say, I'm doing it and yes, I'm

620

:

still an active CPA or I should say

actually I may I am an active CPA.

621

:

That's a starving crowd, right?

622

:

So I'm going to go to the

story that I didn't say there.

623

:

The story is if you're trying

to attract new business.

624

:

Where should you go?

625

:

If you're, I'm going to open up my

new business shop and I'm going to

626

:

open it and say, where should you open

up your location or your business?

627

:

And some people say you should

open on the busiest street corner.

628

:

That's what some people say.

629

:

If you have a restaurant, right?

630

:

Busiest street corner,

have a restaurant there.

631

:

Somebody else will say, Oh

no, put it behind McDonald's.

632

:

Cause the McDonald's is they do all

their research, take advantage of that.

633

:

And we won't go into the politics

behind that right now, but that's

634

:

funny if you think about it.

635

:

But then on the third side behind it.

636

:

Is The really best place to open your

restaurant is in front of a starving crab.

637

:

That can afford your stuff.

638

:

That's right.

639

:

That's right.

640

:

And so understanding Who and what and

where and what you're providing and who's

641

:

ready to listen because what I've really

interesting found is when I talk to

642

:

somebody about one thing now, I can also

now share a cross sell of my other stuff.

643

:

It's so huge and so

man, there's just a lot.

644

:

That's great.

645

:

A couple of things just

technically on the referral side.

646

:

Yes, please.

647

:

Just to rephrase it for the

audience, because I want to make

648

:

sure they got what you shared,

649

:

strategy is not apart from referrals.

650

:

Strategy is even more essential.

651

:

And this is what people miss, is

they get excited by the emotional

652

:

part of the referral process, right?

653

:

Oh, they believe in me, which

by the way is, man It's awesome.

654

:

Of course you're excited about it.

655

:

And of course, but you need to be

able to unpack how did this happen?

656

:

And you need to be able

to start isolating.

657

:

And if you're in the audience

and you're listening, go back.

658

:

This is why I always talk to my

clients, tell me about great referrals

659

:

and tell me about bad referrals and

let's try and gather retroactively.

660

:

So it's anecdotal, but anecdotes have

power to clearly let's gather the data.

661

:

Because so I'll just give you an example.

662

:

I was working with a pretty nice team

of wealth advisors in Cincinnati,

663

:

and whenever I start working

with a team, I'm looking for one

664

:

thing that has massive traction.

665

:

I'm looking for one thing that we

can discover that they already have.

666

:

So it's a person of peace.

667

:

I'm looking for a lieutenant,

looking for a rabbi, right?

668

:

I'm looking for someone that these multi

millionaires Have already got and is

669

:

underutilized like we talk about arbitrage

and leverage because it's what we do.

670

:

It's who we are, right?

671

:

Where is it right?

672

:

If you don't pee yourself,

somebody else will pee on you.

673

:

So that's very hard.

674

:

Man.

675

:

That dude's a good speaker.

676

:

He's a good speaker.

677

:

But that's the thing.

678

:

Referrals is you have to look at

it like a private equity person.

679

:

What opportunity is there?

680

:

For example, we discovered that they

had this really incredible relationship

681

:

with a young woman who's an AI savant.

682

:

She's young, attractive, dynamic speaker,

and is uniquely gifted at speaking to

683

:

business owners about something terrifying

and making it applicable and equitable.

684

:

And I had the biggest smile on my

face and I said, Hey, we're done.

685

:

I just, my consulting

fee is just paid for.

686

:

It's non-refundable at this point.

687

:

And they laughed like why I go gentlemen

your body language your energy when you

688

:

started talking about her and how much

you respect her and how You can't wait

689

:

to introduce her to clients She is the

rabbi that you are going to introduce

690

:

to other business owners that will

make prospecting less dangerous for

691

:

you psychologically and more exciting

and affirming because you're not just

692

:

doing it to make money directly for you.

693

:

You're not coming, you're giving to them

and you should have seen their faces.

694

:

You, I'm sure you've seen those faces with

clients of yours when you're in there.

695

:

after a transaction helping to get

things rolling again to hit that number.

696

:

It's the same kind of concept,

but people don't understand that

697

:

is completely dependent upon

understanding sales and strategy, right?

698

:

Because otherwise you don't know

how to answer the questions.

699

:

And when you don't know how to

answer the questions, you're taking

700

:

something that is amazing and you're

throttling it like a golf cart.

701

:

You're taking a Maserati, a Lamborghini

and you're putting a governor on it

702

:

and it won't go past 15 miles an hour.

703

:

What do you think about that?

704

:

I like the example you had of the

speaker side behind that, I've

705

:

just, once again is when you can

706

:

create once again of

707

:

excitement, right?

708

:

An opportunity you can combine the 2

and then which compels people to act.

709

:

But there's something else

you said, which you really.

710

:

Just said under the surface.

711

:

That is the I would say is the hardest

thing and it's a big part of what you do.

712

:

Mike.

713

:

It's a big part of what I

do and different things.

714

:

Not directly in the referral

side, but it's your own.

715

:

It's our own DNA of rejection.

716

:

I got my book, lost a CEO and right here.

717

:

I've got.

718

:

Please remove me from my mailing list.

719

:

Oh, nice.

720

:

Okay.

721

:

Okay.

722

:

Now, it's really funny.

723

:

Somehow this human being has, I don't

know how, but three times has, I don't

724

:

honestly know how it even happened.

725

:

He must be trying to

get on to get rejected.

726

:

Like it's the weirdest thing, but

regardless of that, so he could reject me.

727

:

But but all that being said is

that is the hardest thing is that

728

:

in the cold ish leads, in the

cold ish referrals, right?

729

:

What I mean by is there is in

deeper relationships, right?

730

:

Some of you don't know, they don't

know that the trust is a big gap.

731

:

That's why referrals are so helpful,

so you can help bridge that gap faster.

732

:

And just the sensitivity of the concepts

you bring up in Can I Borrow Your Car?

733

:

Which is that the psychological safety

of concerning a brewing an existing

734

:

relationship And then the other part

of just your own ego of failure, right?

735

:

And it's hard.

736

:

This is, this, these are the things, the

hardest things is that even when you have

737

:

a process, but I, it was not too long ago,

I ran across some successful coach thing.

738

:

I think it was on Instagram

or something like that.

739

:

And I loved it.

740

:

He said, if I didn't worry about,

if I would have worried about losing

741

:

94 percent of the time, I would

never have an eight figure business.

742

:

I Totally.

743

:

I'm saying totally it that has

direct relevance to referrals.

744

:

Absolutely.

745

:

And here's a couple of things I was

so I was talking to, I had a great

746

:

referral today, great referral,

a guy down in Florida, really

747

:

successful advisor over a million.

748

:

Take home super successful.

749

:

He was referred to me.

750

:

And so we just had a fun time

talking about stuff and we

751

:

got into real important stuff.

752

:

And then we expanded back

out to the regular world.

753

:

And he goes I'm really interested

in the referral stuff that you do.

754

:

He goes we get a lot of referrals,

but we don't know when they're coming.

755

:

And he goes but we're afraid.

756

:

And he said, we're afraid

you don't know what to do.

757

:

And I said I said.

758

:

Like, how about if I just fix that for

you right now on this free phone call?

759

:

And he's and I go, no, I was serious.

760

:

Give me five minutes.

761

:

We'll fix it.

762

:

And I took him through macro

micro strategies and he's damn,

763

:

I go, now here's the trick.

764

:

So now you, you intellectually

have got the construct.

765

:

I said, now here's the two

rules that you have to apply

766

:

to have any chance of success.

767

:

Number one, you're excited about

this concept having a system,

768

:

but it's not a system yet.

769

:

I said, so you have to buy the book.

770

:

It's 20 bucks, buy the book,

and you'll get the system.

771

:

I said, but you have to understand

there's two rules that make this

772

:

work, and you cannot escape them.

773

:

The first rule is you have to

develop the system That you believe

774

:

that if you do it, it will work

according to what your dreams are.

775

:

I said, my friend, he's a

multimillionaire, 20, 30 million, right?

776

:

I said, my friend, it's

no longer about money.

777

:

Money's how we keep score, but that

doesn't intrinsically motivate you.

778

:

Am I wrong?

779

:

He goes, no, not at all.

780

:

He goes, I said, That's important.

781

:

I said, but here's the other one.

782

:

That system has to be something

that you are excited about doing.

783

:

And my hack that I didn't find

until two years ago, when I wrote

784

:

that book hack is we're just going

to have an explicit giving system

785

:

because those dudes in Cincinnati

were excited about introducing her.

786

:

And all of a sudden the call

reluctance, which is real, and they

787

:

may or may not work with me going

forward because that's what I do.

788

:

You and I get paid, not conceptually.

789

:

We get paid on helping clients

execute on these strategies, right?

790

:

But that's the deal.

791

:

If you're listening to the audience,

understand that what Carl and I are

792

:

basically talking about is you have

to connect your heart to the business.

793

:

There has to be a purpose that drives it.

794

:

And when it comes to business

development, we It's very rare

795

:

that somebody is intrinsically or

extrinsically motivated to grow, sell.

796

:

Once you make your first million, once

you get to a position of success, your

797

:

risk tolerance completely changes and

you're not able to force yourself to do

798

:

things you did when you were starving.

799

:

You have to find a different way

to do it and the way to do it

800

:

is to find a way to get excited.

801

:

And when I work with millionaires, the

people that are relationship oriented, I

802

:

always trick them into doing prospecting

by having them do it for other people

803

:

That's brilliant.

804

:

Yeah.

805

:

And they're like, this is amazing.

806

:

I'm having so much fun.

807

:

I'm like, you are hard cold

sales prospecting, bro.

808

:

They're like, no, I'm helping people.

809

:

I'm like, okay, fine.

810

:

Whatever.

811

:

Just keep.

812

:

And they're three X ing

their conversations.

813

:

So real quick, I just got a couple

of questions I want to run by you

814

:

just because of what you've done.

815

:

I know that people are

asking you for referrals.

816

:

Oh, yeah, no question.

817

:

And I know half of them aren't even

directly asking they're trying to create

818

:

Some kind of convoluted conversation where

you spontaneously decide that you're going

819

:

to do their job and help them, right?

820

:

So let's not talk about that

By the way, if you're listening

821

:

do your job like if you want a

referral from me Know who it is.

822

:

You want me to introduce you to i'll tell

you if I know them instantly And then i'll

823

:

tell you if I want to introduce you or not

and we'll both save a lot of time You What

824

:

are some of the things that people have

done that are coming into relationship

825

:

with you that from your perspective,

which is cool I think it's really

826

:

bitching people but from your perspective,

what are some of the things that you

827

:

have found make you want to refer more

828

:

or be willing to refer first?

829

:

Yeah I, it comes down to this is, when

I see one of the really cool things I

830

:

get is because I'm usually involved.

831

:

Whatever you want to call it, the

strategic planning level, and with

832

:

that people confuse that, but I'm

really referring to the plan of the

833

:

company and all the major things

they're doing to move the dial.

834

:

I'm not talking about your day

to day stuff, but I'm talking

835

:

about what big things you're

doing to help grow your company.

836

:

And that piece that piece

beside it, I run into, I start

837

:

as an auditor, I see problems.

838

:

I see problems.

839

:

That's, it's literally my,

it's one of my horrible gifts.

840

:

I see a lot of crap and

it doesn't bother me.

841

:

It's just, I see it.

842

:

And the reality is I can't

solve all those problems.

843

:

I find it my duty when I see a problem

I can't solve, this is why I have

844

:

partners and referral partners I

connect with, is I need to connect

845

:

them with that trusted referral partner

because I have a duty to make sure

846

:

that my client is being taken care of.

847

:

And when you live in the, this is a

big world with lots of opportunity as

848

:

opposed to a scarcity it's only mine.

849

:

Then you can be more generous.

850

:

And then what you find is it is a big

world and the generosity can return

851

:

and come back if it does or doesn't,

but it will in some way, shape or form.

852

:

Perhaps that referral won't be,

the person you're helping with,

853

:

but that person 2 or 3 down.

854

:

I got a call today from somebody

I had no connection with.

855

:

found out they had a copy of

my book they were reading.

856

:

I was like, I had no idea, right?

857

:

And they were like referred to, and

I said if you're part of 40X, could

858

:

you talk to Jim Hewling and dah.

859

:

You don't always know where

the seeds are planted.

860

:

But what is important is that

you respect the process with

861

:

everybody that you're connecting

and meeting with as best you can.

862

:

Yes.

863

:

And recognize that we all have our gifts.

864

:

We served people in different ways.

865

:

So I guess that's the core of it.

866

:

Mike is answering.

867

:

I believe we have a duty to help our

clients and to not hold them back.

868

:

And when we can't do it

ourselves, even if it's in our

869

:

core business, that's not right.

870

:

If you know somebody else could

do better, it's your duty to make

871

:

sure that they're getting the best.

872

:

Absolutely.

873

:

And that's the core.

874

:

That's when I think is the difference.

875

:

But once again, it's when referrals work

better is when you're not afraid to give

876

:

and the good news is right when you give

it's just the just like why we like to

877

:

give a portion of our revenues to client,

out to charity is because we do it because

878

:

we believe it's the right thing to do.

879

:

But it's amazing.

880

:

The reciprocation comes back and

you end up getting business from

881

:

people you never dreamed of.

882

:

So that Dude, it's so cool.

883

:

Like it is so cool.

884

:

I agree with everything you said.

885

:

What's really cool is I just shared on

LinkedIn reposted a clip from a podcast.

886

:

I was on with my friends,

Larry Levine and Dale, Amy, the

887

:

sign from the heart podcast.

888

:

Those are servants, those guys.

889

:

Actually I've known Larry for almost

nine years and we've never met.

890

:

And yet every time we talk to each other,

we tell each other, we love each other.

891

:

It's so you can do it digitally.

892

:

But he's special.

893

:

One of the clips is what

people don't understand.

894

:

And this is, I want to run this by you.

895

:

I think I've talked about it.

896

:

People are like, what really makes a

strategic, scalable referral system work?

897

:

And I said the only limitation is your

commitment to personal development.

898

:

I said, because this referrals like,

and it's not a positive, this is not

899

:

a pro of referral systems because You

will be exposed if you're trying to

900

:

do this to scale your organization.

901

:

You'll be exposed as to who you are

And you so you need to know who you

902

:

are and you need to be comfortable with

your weaknesses and your strengths but

903

:

secondly your this game The referral

game is dependent upon your commitment

904

:

to personal development your commitment

to challenge yourself to be introspective

905

:

To look out and to grow and without

a doubt The best referral sources

906

:

that I've ever met are avid readers.

907

:

They're avid learners.

908

:

And I'm going to make it

real simple for the audience.

909

:

If you want to get lots of referrals for

me, lots to really successful people.

910

:

You have to be interesting to my client.

911

:

That's a multimillionaire when they're

not in the market for what you do.

912

:

That's right.

913

:

And so like earlier on, you were talking

about this transactional concept, like if

914

:

you're only interesting and valuable when

the client's ready to buy, that doesn't

915

:

mean I'm not going to refer to you.

916

:

Correct.

917

:

That is correct.

918

:

You're not dead to me.

919

:

That's right.

920

:

But the problem is, If you're in a and

this comes back to your the thing you're

921

:

talking about where there's traction

and high value And the crowd like when

922

:

I interact with someone like and you're

becoming that person who understands the

923

:

value of more socially type Introductions

to a target market at the very top of the

924

:

funnel before the buying process starts.

925

:

I hate to say it But if you're somebody

like carl that's only communicating

926

:

to me about you wanting to meet

people when they're ready to buy I

927

:

might have already had carl in there

928

:

and that's right.

929

:

And so that's what I tell people

is, but that personal development,

930

:

that, that ability, like the fact

you wrote a book makes it easier

931

:

for me to refer you because now I

can mitigate risk with these people.

932

:

Why should I refer you?

933

:

I wrote a book to make it easy for

you to let people figure out if

934

:

they like what I talk about before

they have to waste time with me.

935

:

Oh, how much is your book girl 20 bucks.

936

:

I bought it.

937

:

I can't remember what I

paid for it Doesn't matter.

938

:

I just bought it.

939

:

I heard you talk about the oil.

940

:

I was like damn Hey, that was super cool.

941

:

By the way, you wrote an article

About it right after that.

942

:

That was thank you.

943

:

That was really special that

you had done that I had to do

944

:

you have a little bit more time.

945

:

I've got two minutes before I gotta

pop it in So let's go real quick.

946

:

We're like, so thanks for being here

Folks you need to connect with carl

947

:

and if you're a business owner You

need to ask them about the oil well

948

:

versus selling a business Because

that was the most Useful way that i've

949

:

ever heard to talk to business owners

about whether they should really be

950

:

looking to sell or not It was and i've

said that to a lot of business owners.

951

:

It's amazing carl So brother in

every sense of the word, for coming

952

:

on the podcast It's been amazing.

953

:

Where can people find you?

954

:

Hey, Mike, thank you so much.

955

:

It's been an honor to be a guest.

956

:

I look forward to our

continued relationship.

957

:

So that's number one.

958

:

Number two just Google me, Carl J.

959

:

Cox, not Carl Cox.

960

:

Otherwise you're going

to come up with the DJ.

961

:

Okay.

962

:

But Carl J.

963

:

Cox or 40 strategy.

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com.

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Tons of information,

books, podcasts, et cetera.

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Thanks brother.

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All right.

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Take care.

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