426.
From Ghosting to Growth: Overcoming Hiring Challenges [THA 426]
1032.
Don’t Sell, Connect: The Power of Emotion with Your Clients [RR 1032]
425.
Leadership Transitions and Fresh Perspectives: MACS 2025 [THA 425]
1031.
The Power of Storytelling: Engaging Employees and Clients [RR 1031]
424.
The Refrigerant Revolution: From 134A to YF and Beyond [THA 424]
1030.
From Employee to Business Owner: Structuring a Win-Win Succession Plan [RR 1030]
423.
Grow Faster, Go Further – The Peer Group Advantage [THA 423]
1029.
Artificial Intelligence Marketing: Watering Holes, Personas, and Automotive Branding [RR 1029]
422.
Thermal Management: The Future of Automotive Refrigerants and Technology [THA 422]
1028.
20 Questions in 30 Minutes with Donny Seyfer: NASTF, Innovation, and Leadership [RR 1028]
421.
Family Business Succession: A Generational Perspective [THA 421]
1027.
The Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]
420.
Leak Detection in Automotive Thermal Management Systems [THA 420]
1026.
The Power of Enrollment: Building High Performing Teams [RR 1026]
419.
Future Proofing Your Shop: A 2025 Auto Repair Outlook [THA 419]
1025.
Lost Keys, Found Revenue: Capitalize on Key Replacement with AutoProPAD G3 [RR 1025]
418.
Start Simple: A Practical Approach to Implementing Digital Vehicle Inspections (DVI) [THA 418]
1024.
Are You Micromanaging Your Team to Disengagement? [RR 1024]
417.
Artificial Intelligence: Friend or Foe? A Shop Owner’s Guide [THA 417]
1023.
Fuel Efficiency Through Electrification with Nissens [RR 1023]
416.
Selling Your Auto Repair Business [THA 416]
1022.
Managing An Independent Shop: A Dealership Veteran’s Perspective [RR 1022]
415.
Marketing VS Branding: Explained [THA 415]
1021.
Inside Joe’s Garage AAPEX 2024: Bosch Booth [RR 1021]
414.
License to Skill: Automotive Training and Networking at Vision 2025 [THA 414]
1021.
Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]
413.
Should I Hire A Shop Manager? [THA 413]
1019.
ASE Test Prep Explained [RR 1019]
1018.
The Legacy of Standard Motor Products: A Journey Through Automotive Innovation [RR 1018]
412.
Transforming Your Repair Shop to Professional Auto Service Center [THA 412]
1017.
How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]
1016.
Creating a Working Relationship: Balancing Professionalism and Personal Bonds [RR 1016]
411.
Will Automotive Certifications Reshape Insurance Policies? [THA 411]
1015.
Improve Call Handling Skills: The Power of AI and Continuous Learning [RR 1015]
1014.
The Cost Of "Needing" To Be Right: Finding Balance in Business and Life [RR 1014]
410.
Are You Hiring or Just Filling a Position? The Truth About Automotive Recruitment [THA 410]
1013.
Empowering Continuing Education: The Launch of MEMA’s Training Hub [RR 1013]
1012.
Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]
114.
Inside AAPEX 2024: The Pico Booth with Matt Fanslow [FTR 114]
409.
Why Your Customers Might Be Lying (and How Neuromarketing Can Help!) [THA 409]
1011.
Education and Training: Staying Ahead of the Curve [RR 1011]
1010.
Modern Customer Engagement In Auto Service [RR 1010]
113.
Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113]
408.
The Real Horsepower Behind Automotive Influencers [THA 408]
1009.
Embracing Modern Equipment and Education [RR 1009]
1008.
The Triple Threat: Mastering Three Labor Rates [RR 1008]
112.
Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112]
407.
Embracing Regret: Learn and Grow From Past Mistakes [THA 407]
1007.
Turning Data Overload Into Actionable Insights [RR 1007]
979.
Embrace Peer Reviews: Upgrade Your Business [RR 979]
1006.
How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006]
111.
Transforming Phone Calls into Profits: The Five C's Every service Advisor Should Know [FTR 111]
406.
Strategies for Streamlining Workflow [THA 406]
1005.
From Military Discipline to Automotive Leadership [RR 1005]
1004.
Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]
110.
Automotive Einsteins: Thinking Under the Hood [FTR 110]
405.
To Your Health [THA 405]
1003.
Rising Car Theft and Licensing Challenges [RR 1003]
1002.
Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002]
109.
Using Your Transferable Skills to Become a Better CEO [FTR 109]
404.
From Daily Training to Daily Wins: Motivating Your Team [THA 404]
1001.
Planting a Copper Beech Tree: Preparing for the Next 150 Years [RR 1001]
1000.
The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]
108.
“I’m Just One of the Guys!” Being Seen Beyond Gender and Ethnicity [FTR 108]
403.
The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403]
999.
Ego Death and Leadership: Redefining Success [RR 999]
998.
A Hands on Adventure: Uncovering An EV Battery! [RR 998]
107.
Are You Embracing Vehicle Complexity? [FTR 107]
402.
Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]
997.
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]
996.
Transitioning A Family Business To A Third Generation Leader [RR 996]
106.
Profit is not a Dirty Word [FTR 106]
401.
Mastering Gross Profit: Real World Stories from Shop Owners [THA 401]
995.
Global Perspective: Shop Owners Trip to China [RR 995]
994.
Securing the Future: Insights from NASTF [RR 994]
105.
Flat Rate Pay: Controversies and Alternatives [FTR 105]
400.
Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400]
993.
All Shop Owners Know Something That Other Owners Don’t Know! [RR 993]
992.
Bruised, But Battle Hardened Business [RR 992]
104.
The Impact of DVI’s On Sales and Shop Efficiency [FTR 104]
399.
Do You Have A No Culture, Culture In Your Business? [THA 399]
991.
The Greatest Shift in Automotive Careers: Embracing Education and Technology [RR 991]
114.
Sales Strategies for Service Advisors and Client Service Reps [CC 114]
990.
The Ultimate Guide to Conference Travel: Essential Tips and Tricks [RR 990]
103.
Strategies for Addressing the Technician Shortage [FTR 103]
398.
Human Connections: Mastering Soft Skills in the Modern Workplace [THA 398]
989.
The Race to Electric: How Chinese Manufacturers are Changing the Game for Legacy Automakers [RR 989]
988.
From Partnership Struggles to Solopreneur Success [RR 988]
102.
“Start Thinking About The Industry First, and You Second.” [FTR 102]
397.
What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]
987.
Revving Up Automotive Education: Bridging the Gap Between Training and Real-World Skills [RR 987]
986.
If You Had 364 Days Left to Live: What Would You Do Differently? [RR 986]
101.
Are You the Biggest Constraint to Your Business Growth? [FTR 101]
396.
The Most Overlooked ‘Power’ Tool: Unlocking Your SMS [THA 396]
985.
Essential Skill Trades Revolution: Beyond the Degree [RR 985]
984.
Making Safety A Priority: Safety Inspection Walkthrough [RR 984]
100.
“I Don’t Need to Read That” Said No One Ever [FTR 100]
983.
Creating a Culture of Accountability for Internal Succession [RR 983]
395.
A Gift, Not A Punishment: Service Advisor Coaching [THA 395]
982.
From Websites to Texts: How to Meet Modern Consumer Expectations [RR 982]
99.
‘Crystal Clear’ Communication [FTR 099]
394.
Automotive Trends: Let Go of Outdated Practices and Embrace Innovation [THA 394]
981.
Don’t Sweat It: Keep Cool with A/C Equipment Troubleshooting [RR 981]
980.
Is the Automotive Industry Ready for a Language Revolution? [RR 980]
393.
Smart Advice to New Shop Owners [THA 393]
98.
Top 3 Ownership Principles [FTR 098]
978.
Powering Up: Tracy Capriotto Explores EV Safety [RR 978]
97.
“You Cannot Run a Business From the Underhood of a Car.” [FTR 097]
392.
The Talent Pipeline: How to Find and Retain Top Technicians [THA 392]
977.
From Diesel to Dollars: Building a Better Shop [RR 977]
391.
Brake Jobs For A Cause: Join the Movement to Fight Breast Cancer [THA 391]
976.
How To Tap Into Government Workforce Development Funds [RR 976]
975.
Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]
96.
Are We Unintentionally Devaluing Ourselves [FTR 096]
390.
Actionable Tips for Enhancing Self-Awareness [THA 390]
974.
The Power of Service Proposals [RR 974]
95.
Are You Setting Your Employees Up To Fail? [FTR 095]
973.
Level Up Your Automotive Training with Gamification [RR 973]
389.
Profit First Update: Cash Management Revolution [THA 389]
972.
Psychological Safety: Nurturing Trust, Communication, and Growth [RR 972]
971.
This Nerd Says “Go Paperless!” [RR 971]
94.
How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094]
388.
Are You EV Ready? [THA 388]
970.
Tracking Parts and Expenses with Data Mining: Discover Your Weaknesses [RR 970]
93.
The Tomorrow You’re Dreaming Of Is Created Today [FTR093]
969.
Leveraging Technology and Marketing in Recruitment [RR 969]
387.
The Business Partner You Didn’t Know You Needed: A Coach [THA 387]
968.
Customer-Centric Service Ideology [RR 968]
967.
Avoid These Money Mistakes! [RR 967]
92.
Here Is What I’m Doing For In House Training [FTR 092]
386.
Inspiring the Next Generation: How Camp DRIVE Is Shaping Future Automotive Professionals [THA 386]
966.
Mastering Systems, Operations, and Procedures [RR 966]
965.
Training and Safety in the Age of EVS and ADAS [RR 965]
385.
“Knowledge Without Theory Is Pretty Worthless.” [THA 385]
964.
Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]
963.
Breaking Down Transmissions: A Deep Dive with Wayne Colonna [RR 963]
384.
How a Mentor Can Change Your Life [THA 384]
962.
Exploring Music, Leadership, and Company Culture [RR 962]
961.
Morning Huddles: Fueling Mighty Auto Pro’s Success Story [RR 961]
383.
Red Flags When Buying a Business [THA 383]
960.
The Impact of ‘Why’ in Learning and Diagnostics [RR 960]
959.
The Electric Revolution: Insights From Dave Giles [RR 959]
382.
Auto Allies: Forging an Independent Networking Group [THA 382]
958.
The Untapped Potential of Tire Sales [RR 958]
957.
The Importance of Safety and Compliance in Automotive Shops [RR 957]
381.
15 Car Maintenance Rip-Offs Explained [THA 381]
956.
Are You Really Checking Batteries and Tires? AAA Knows You’re Not! [RR 956]
955.
Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955]
380.
Shop Owner Reacts to His 360 Review From His Team [THA 380]
954.
The Impact of Internal Training [RR 954]
953.
The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]
379.
Today’s Auto Parts Quality and Supply Chain Complexities [THA 379]
952.
The Mustang Man – Giuliano Zuccato – Re-Release
951.
Stay Out of the Rabbit Hole [RR 951]
378.
How To: Identify, Accept, and Overcome Dyslexia in Your Workplace [THA 378]
950.
How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950]
113.
Attract, Develop, and Retain Top Automotive Talent [CC 113]
949.
The Diagnostic Difference – Life of a Mobile Technician: Freedom and Flexibility [RR 949]
377.
So You Think You Want To Open Your Second Location? [THA 377]
948.
The Driving Force: Extraordinary Results with Ordinary People [RR 948]
947.
What We Can Learn From The Falco Family Business [RR 947]
376.
ASE Subject Matter Experts [THA 376]
946.
Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946]
945.
A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945]
375.
Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]
944.
Are You Measuring Sales by the Minute? [RR 944]
943.
The Courage to Train: From Hawaii to Kansas City [RR 943]
374.
How to Huddle [THA 374]
942.
In 8 Years I’ve Been Through 68 Service Advisors [RR 942]
941.
Mentorship, Training and the Rise of Specialists [E941]
373.
Shop Owner Mastermind [THA 373]
940.
The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940]
939.
Business Growth and Personal Development: Education, Delegation and Elevation [RR 939]
372.
The Evolution of Automotive Technology Training [THA 372]
938.
Are You Addicted to Social Media? [RR 938]
937.
Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937]
371.
Daily Dose of Top Tier Training: Today’s Class [THA 371]
936.
Measuring Technician Performance with Scorecards and Analytics [RR 936]
935.
The Rise of the Mechanical and Technology Specialist [RR 935]
934.
From Shop Owner to Trainer [RR 934]
370.
Coaches Lab: Benefits and Succession [THA 370]
933.
Leadership in Times of Transformation [RR 933]
932.
Make Every Detail Count: What Message Are You Sending to Customers? [RR 932]
369.
Overcoming Struggle: You Must Pivot [THA 369]
931.
So You Think You Understand Coolants? [RR 931]
930.
Al Dente Excellence: The PASTA Method [RR 930]
368.
Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368]
929.
Preventing Water Pump Comebacks [RR 929]
928.
Engineering School Taught Me How To Think [RR 928]
367.
2024 Outlook with the Aftermarket Radio Network [THA 367]
927.
“Not Your Grandfather’s Air Conditioning Anymore!” [RR 927]
926.
Which Scan Tool Should I Buy? Vision Hi-Tech Training & Expo 2024 [RR 926]
366.
Service Advisor Role Play #7 [THA 366]
925.
Automotive Training: A Business Strategy [RR 925]
924.
Unpacking the Dynamics of Consumer Choice and Pricing [RR 924]
365.
Why CRM is Vital to Automotive Shop Success Part 2 [THA 365]
923.
How Can Parenting Lessons Improve Your Business Leadership? [RR 923]
922.
The Role of The Reservationist in Auto Repair [RR 922]
364.
Multiple Labor Rates [THA 364]
921.
Technician Attraction Blueprint [RR 921]
920.
From Dealership to Mobile Mechanic [RR 920]
363.
Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363]
919.
I’m More Than Just A Mechanic [RR 919]
918.
Understanding Intangible Holes in Your Business [RR 918]
362.
What is Leadership Coaching? [THA 362]
917.
Why Do Some People Embrace Change While Others Resist It? [RR 917]
916.
A Real World Perspective on Safety [RR 916]
361.
Driving Change: Women’s Influence in the Automotive World [THA 361]
915.
The Art of Client Appreciation [RR 915]
190.
Back to the Basics: Gear Doesn’t Buy Skill [AW 190]
914.
Labor Rate Tracker Update: A Valuable Tool [RR 914]
360.
AAPEX’S Commitment to Student Mentorship [THA 360]
913.
The New Frontier of Measuring Service Advisor Effort and Output [RR 913]
189.
Technician Productivity Redefined [AW 189]
912.
Remarkable Customer Service Stories from Red Rock Repair [RR 912]
359.
Why CRM is Vital to Automotive Shop Success [THA 359]
911.
Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911]
188.
From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]
910.
Stop Thinking of the Business as You: Think of it as a Separate Entity [RR 910]
358.
Ways to Unify Your Team [THA 358]
909.
Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]
187.
From the Classroom to the Shop – The Future of Automotive Education [AW 187]
908.
Navigating the Tesla Terrain: Insights from Seth Thorson [RR 908]
357.
Thriving Through Our Economic Challenges [THA 357]
907.
Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907]
186.
Give Me 10 Update: Collaboration with Education [AW 186]
906.
Technician’s Three-Year Succession Plan [RR 906]
356.
Keeping an Eye on Bay Productivity [THA 356]
905.
2023 AAPEX Service Award Winners [RR 905]
185.
Becoming a Shop Owner with Meg Richards [AW 185]
904.
CASE: Controller, Analyzer, Socializer, Entrepreneur- Which Personality Type Are You? [RR 904]
355.
OK, I Raised My Labor Rate: Now What?! [THA 355]
903.
Transparency is the New Trust: Bridging the Gap Between Technology and Client [RR 903]
184.
Up Close and Personal with Brett Beachler [AW 184]
902.
Congressional Testimony: Right to Repair Update [RR 902]
354.
Deferred Work: A Sales Growth Tactic [THA 354]
901.
Creating Psychological Safety For Your Employees [RR 901]
183.
Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183]
900.
Behind the Scenes of the Industry’s Premier Podcast [RR 900]
353.
Hands-On EV and Hybrid Training: Earthling Automotive [THA 353]
899.
Insights Into AAPEX 2023: Right to Repair and Magic Johnson [RR 899]
182.
Gain Commitment From Your Team: Lead From the Front [AW 182]
898.
Doubling Down On Diagnostics [RR 898]
352.
Network Security: Protecting Your Business [THA 352]
897.
Are You Turning Wrenches or Turning Profits? The Impact of Business Coaching [RR 897]
181.
Making a Course Correction with Wesley Adams [AW 181]
896.
Unlocking Higher Levels of Learning [896]
351.
Are You Stealing From Yourself? [THA 351]
895.
ADAS Calibration Challenges: The Need for Continuous Learning [RR 895]
180.
Succession in Real Life [AW 180]
894.
Conference Planning Musts! [894]
350.
Why Join Our Automotive Virtual Toastmasters? [THA 350]
893.
Intentionally Lowering Tensions in Conversations [RR 893]
179.
Defining Mentoring and Its Role in Implementing Change [AW 179]
892.
Scanner Danner: The Next Chapter [RR 892]
349.
Family Business: The Dads [THA 349]
891.
Overcoming the Challenges of Apprenticeship Programs [RR 891]
178.
From Idea to Product: Dorman’s Process of Developing Products [AW 178]
890.
Employee Fraud: Tips to Prevent Fraud and Profit Leaks [RR 890]
348.
Life Calibration: From Burnout to Balance [THA 348]
889.
Speaking Greatness Into Your People [RR 889]
177.
5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177]
888.
High Performance Leadership Training [RR 888]
347.
Hiring Gen Z Mechanics [THA 347]
887.
The Google Nerds’ Guide to Streamlining Your Business [RR 887]
176.
New Age Employees Require A New Way of Thinking [AW 176]
886.
Conference ROI: Extend Your Conference Investment 10X [RR 886]
346.
Build Your Labor Rate From the Ground Up: Part 2 [THA 346]
885.
The Unspoken Reality of Grief [RR 885]
175.
Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]
884.
The Roadmap to Success: Work Smarter Not Harder [RR 884]
345.
Elevating Professionalism Through Language and Terminology [THA 345]
883.
Case Study: The Death of Your Client’s Car [RR 883]
174.
Lunch and Learn Training: How It’s Done! [AW 174]
882.
Lost Everything: Started from Scratch and Bought a Shop [RR 882]
344.
S.O.B: Son of Boss [THA 344]
881.
The Future of ICE, EVs, and eFuels [RR 881]
112.
Start Your Engines for ASTE 2023 [CC 112]
173.
Who is Your Customer Experience Officer (CXO)? [AW 173]
880.
The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880]
343.
Listening to Service Advisor Phone Calls [THA 343]
879.
Today’s Class: Adaptive Learning Technology [RR 879]
172.
Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172]
878.
Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878]
342.
Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342]
877.
Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877]
111.
The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]
171.
Acquiring and Transforming a 72 Year Old Business [AW 171]
876.
Accelerate Your Career at ASCCA's Training Conference [RR 876]
341.
Redefining Business Bravery: Stories of Courage [THA 341]
875.
My Technicians Won’t Go To Training: Why Not? [RR 875]
170.
Real Estate Strategies [AW 170]
874.
How to Maintain Focus in a World Full of Distractions [RR 874]
340.
How Do You Define Professionalism? [THA 340]
873.
Revolutionizing ASE Certifications: Remote Testing with ProProctor [RR 873]
169.
Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169]
872.
Why is Mission Strategy Crucial in the Automotive Industry? [RR 872]
339.
Are You Really Overbooked? [THA 339]
871.
From Mom and Pop to Multi Shop Owners [RR 871]
168.
Remodel 1 Year Later: See the Transition, See the Difference [AW 168]
870.
Paradigm Shift: Predicting Customer Needs with Artificial Intelligence [RR 870]
338.
Breaking the Mold: How a Staffing Agency Can Help You Build a Winning Team [THA 338]
869.
EV Fire Safety: Exploring Risks and Solutions [RR 869]
167.
Preparing for Fall 2023 Conferences [AW 167]
868.
From Training to Triumph: Breathe Leadership Into Your People [RR 868]
337.
Marketing Power Panel: Grow Your Revenue by $1 Million [THA 337]
867.
Exploring the Changing Trends in Engine Oil: From Viscosity Grades to Fuel Efficiency [RR 867]
166.
The Noble Mechanic: Before and After Transformation and Rebranding [AW 166]
866.
Is Your Shop Butcher Clean? [RR 866]
336.
Counterfeit Parts [THA 336]
865.
Hiring Process Explained [RR 865]
165.
Embracing Change: Navigating the Electrification Revolution [AW 165]
864.
Is Your Company Culture Holding You Back? [RR 864]
335.
Advantages and Challenges of Artificial Intelligence in the Automotive Industry [THA 335]
863.
App-solutely Essential: Why Auto Repair Shops Need to Embrace Apps [RR 863]
164.
New Build in 4 Months: A Look Inside [AW 164]
862.
Stagnation vs Acceleration: How EOS Can Transform Your Business [862]
333.
One Location $2.5M: How We Do It [THA 334]
861.
Right To Repair NHTSA Update [RR 861]
163.
Is Hiring a Business Coach Worth It? Dispelling the 5 Excuses Not to Hire One [AW 163]
860.
How Can Data Improve Customer Relationships and Sales? [860]
333.
Keeping Up with Technology [THA 333]
859.
Why Is Transmission Diagnostic Training Essential For Automotive Technicians? [RR 859]
162.
Why Much? How Much? Exploring Value Proposition in Auto Repair [AW 162]
858.
Don’t Be a Boss, Be a Leader: Tips for Building Strong Relationships with Your Employees [RR 858]
332.
Using Slack as a Communication Tool [THA 332]
857.
Advocacy, Action, and the Future of Right to Repair [RR 857]
110.
Brakes For Breasts – 2023 Update & Challenge [CC 110]
161.
How Can Professionalism Improve the Automotive Industry? [AW 161]
856.
How Your Mindset Will Overcome Your Business Struggle [RR 856]
331.
Creating Consistent Routines that Drive Success [THA 331]
855.
Leadership Principles from Coach Rod Olson [RR 855]
160.
Personalized Customer Service and Marketing Strategies [AW 160]
854.
Leadership 2.0: Transitioning from Technician to Shop Owner [RR 854]
330.
Making Dispatch Work [THA 330]
853.
The Kids Table: The Next Generation in the Automotive Industry [RR 853]
159.
The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]
852.
Getting Over the Success Syndrome [RR 852]
329.
What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329]
851.
Cheers to Success: Building a Thriving Business and a Craft Brewery [RR 851]
158.
The Importance of Self-Reflection and Self-Improvement in Business [AW 158]
850.
Giving Back to the Community: The Social Impact Initiatives of Adam and Son Auto Repair [RR 850]
328.
21 Tips: How to Gain an Edge Part 4 [THA 328]
849.
The Art and Science of Dispatching [RR 849]
157.
Navigating Family Dynamics in Business Ownership [AW 157]
848.
Turbo Tim’s Garage: From Core Values to Cats, How to Build a Unique Brand [RR 848]
327.
Retention: Keeping Top Employees [THA 327]
847.
Passing the Torch: A Father-Son Journey of Strengths and Learning [RR 847]
156.
Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156]
846.
The Power of Partnership: Liz and Keith Perkins on Marriage and Business [RR 846]
326.
Building Trust and Rapport: The Art of Being a Service Advisor [THA 326]
845.
From HVAC to Thermal System Management: Opportunities and Challenges [RR 845]
155.
Toxic Cultures, Leaders and Team Members [AW 155]
844.
Fueling Your Business: Tips for Increasing Profitability and Developing Processes [RR 844]
325.
How EOS (Entrepreneurial Operating System) Changed My Business [THA 325]
843.
Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843]
154.
Consistency and Common Sense Trumps Trendiness [AW 154]
842.
Unlocking Technician Earning Potential [RR 842]
324.
Why Dressing Professionally Matters in the Shop and Beyond [THA 324]
841.
Protecting Gross Profit: The Emotional Intelligence Approach [RR 841]
153.
Closed All 10 Locations for Company Summit [AW 153]
840.
Crush Your Fears and Build a Sustainable Business [RR 840]
323.
Alignments Taking Longer: Are We Charging Enough? [THA 323]
839.
Mastering the Art of Dealing with Difficult Customers [RR 839]
152.
Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]
838.
Technology Horizon, Do You See It? [RR 838]
322.
How to Create a Leadership Culture [THA 322]
837.
From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837]
151.
Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]
836.
The Automotive Industry: Does the Public Really Know What We Do? [RR 836]
321.
Technician Round Table: Mobile Technicians [THA 321]
835.
Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835]
150.
Newly Purchased ADAS Calibration Equipment [AW 150]
834.
The Ebb and Flow of Being a Wife and Business Partner [RR 834]
320.
Going Electric in California [THA 320]
833.
Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833]
149.
Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]
832.
First Ever General Service Technician Academy at Vision KC [RR 832]
319.
Managing Comebacks and Quality Control [THA 319]
831.
“Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831]
148.
Internal Company App Gets the Word Out [AW 148]
830.
Technology, Network, Systems and Software: Understand the Why and How [RR 830]
318.
Future Shop: Sooner Than You Think [THA 318]
829.
Resilience in Your Commitment to Succeed [RR 829]
147.
Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]
828.
Why Elminating Waiting Appointments and Closing Saturday Changed My Business [RR 828]
317.
Using My Dashboard to Find Trends [THA 317]
827.
Stop Stopping Progress [RR 827]
146.
4 Day Work Week and Our Own App [AW 146]
826.
Forecasting Your Future [RR 826]
316.
Surviving a Health Scare [THA 316]
825.
A Crisis is Rarely a Motivator for Change: Why Wait? – Chip Eichelberger [RR 825]
145.
An Update: Mobile Diag and Training [AW 145]
824.
What is OSHA Looking For? Ignorance is Not an Excuse. [RR 824]
315.
Prepare Your Business for Sale [THA 315]
823.
Will You Give 10 Hours to an Auto Tech Student? [RR 823]
144.
Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]
822.
Don’t Base Your Success On Probability – Ken Zanders [RR 822]
314.
Core Values: Know Them, Live Them [THA 314]
821.
Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]
143.
Right to Repair Momentum – Rob Merwin [AW 143]
820.
How to Give Critical Feedback – Dr. David Weiman [RR 820]
313.
Aftermarket Radio Network 2023 Forecast [THA 313]
819.
Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819]
142.
Benefits of Toastmasters - Craig O'Neill [AW 142]
818.
Being Married to a Shop Owner: Spouse Perspective [RR 818]
312.
Service Advisor Overload: Part 2 [THA 312]
817.
Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]
141.
Extended Car Warranties – Greg Buckley [AW 141]
816.
Finding Technicians Part 2 – Chris Lawson [RR 816]
311.
Advice For New Shop Owners [THA 311]
815.
Ask Ortho - Eric Turkington and Kim Conti [RR 815]
140.
Used Car Market – Lauren Fix [AW 140]
814.
Uncovering the Unconscious Incompetent – Chris Chesney [RR 814]
310.
Forget the Past: Focus on the Future [THA 310]
813.
A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813]
139.
Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]
812.
Doubles Sales to $2 million in 18 Months [RR 812]
309.
Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]
811.
Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811]
138.
Student Career Fair [AW 138]
810.
What Is Your Duration of Service? Carolyn Coquillette [RR 810]
308.
What Does the Shop of the Future Look Like? [THA 308]
809.
Nationwide Labor Rate Tracker – Tom Ham [RR 809]
137.
The Best Part of a Student’s Day: Interning at Local Shop [AW 137]
808.
Are You Stuck? Fall in Love with Your Business Again – Mike Searls [RR 808]
307.
Learn to Lead: Empower Your People [THA 307]
807.
Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807]
136.
Second Location: “Lower Slower Delaware” [AW 136]
806.
The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806]
306.
Remote Ownership [THA 306]
805.
Passion To Support Abused Children – Chris and Pete Meier [RR 805]
135.
Wife Encouraged Husband To Open His Own Shop [AW 135]
804.
Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804]
305.
Service Advisor Overload [THA 305]
803.
Finding Technicians Part 1- Chris Lawson [RR 803]
134.
The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]
802.
Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]
304.
Seller Beware [THA 304]
801.
Public Perception of Automotive Careers – Bill Thompson [RR 801]
133.
“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]
800.
Our Adoption Story [RR 800]
303.
Alignments! Rates, Numbers and ROI [THA 303]
799.
Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799]
132.
Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]
798.
TechForce: Powering Our Youth [RR 798]
302.
We Are Paperless and Loving It! [THA 302]
797.
Behind the Scenes: Hudson Family Trifecta Awards [RR 797]
131.
The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]
796.
Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796]
301.
Service Advisor Pay Plans [THA 301]
795.
The Benefits of Purchasing EV’s For Tenured Technicians – Bill Nalu [RR 795]
130.
Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]
794.
Leverage Your DVI and Drive More Revenue – Craig O’Neill [RR 794]
300.
Dave Ramsey Financial Program [THA 300]
793.
Google Reviews: New Value From the Words Used [RR 793]
129.
“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]
792.
Is Your Business Drowning? – John Burkhauser [RR 792]
299.
Differentiate with Video [THA 299]
791.
Paul Scanner Danner: His Life, His Brand, His Impact [RR 791]
128.
Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]
790.
Transmissions and Training: Female Perspectives – Lorraine Klein and Tiffany Scherado [RR 790]
298.
Technician Tools and Jocko [THA 298]
789.
What We Can Learn From Our Dentist [RR 789]
127.
We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]
788.
Reach for Help – Stay In Business – Chris Cotton [RR 788]
297.
Onboarding New Team Members [THA 297]
787.
A 12 Pack of Conference Rules – John Firm [RR 787]
126.
Only 1st Class – Harry Whyte [AW 126]
786.
A Plan To Solve The Technician Shortage [RR 786]
296.
Climbing Out Of Despair [THA 296]
785.
The Perfect Second Location - Greg Buckley [RR 785]
125.
3 Shops In 1 - Travis Comfort [AW 125]
784.
Practice What You Learn – G Truglia and Pete Meier [RR 784]
295.
Preserving Your Reputation [THA 295]
783.
Creating a Sticky Organization – Dr. Dave Weiman [RR 783]
124.
Avocados and Automotive – Rena Rennebohm [AW 124]
782.
Localized Training Trend [RR 782]
294.
Right to Repair Update and a Trip to Washington [THA 294]
781.
Customer Perceptions Part 3 – Bob Cooper and Chris Monroe [RR 781]
123.
Customer Buys Legacy Shop, Grew 400% - Todd Cole [AW 123]
780.
Building a Reliable Mentor/Mentee Program – Marc Brune [RR 780]
293.
What Should We Call DVI’s? [THA 293]
779.
NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779]
122.
Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]
108.
Brakes For Breasts 2022 Webathon for a Breast Cancer Vaccine [CC 108]
778.
Preparing For The Next Five Years [RR 778]
292.
Why Speak to Fifth Graders? [THA 292]
777.
Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777]
121.
Maximizing Space and Efficiency – Bob Noreiga [AW 121]
776.
Electric Vehicle Outlook with Derek Kaufman [RR 776]
291.
Customer Amenities [THA 291]
775.
Car Coach Reports with Lauren Fix [RR 775]
120.
Big Success in a Small Town – Jeff Grassman [AW 120]
774.
Mobile Air Climate Systems Association (MACS) – Peter Coll and Andy Fiffick [RR 774]
290.
Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]
773.
Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773]
119.
Second Location: Opportunity Knocked – Andy Bizub [AW119]
772.
“Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition” by Kay Miller [RR 772]
289.
Flat Rate VS Salary Debate [THA 289]
771.
The Women of NAPA AutoCare [RR 771]
118.
Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]
770.
Hypocrisy: Check Yourself, Before You Wreck Yourself – Matt Fanslow [RR 770]
288.
Writing Ads That Attract Rock Stars [THA 288]
769.
2022 Napa Technician Of The Year: Meg Lewis [RR 769]
117.
Be Proud of Your Culture [AW 117]
768.
Work Happy, Drive Happy [RR 768]
287.
Maintenance Intervals: Industry Standards [THA 287]
767.
Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767]
116.
Finding Success in an Auto Repair Complex [AW 116]
766.
How Partnerships Work [RR 766]
286.
Why Do a Repair Order Audit? [THA 286]
765.
What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]
115.
Helping the Community Deter Converter Theft [AW 115]
764.
My Computer Was Hacked: Now What? – Tom Sciortino [RR 764]
285.
Identify Your Ideal Customer [THA 285]
763.
Processes: The Pulse of Your Business – Randy O’Connor [RR 763]
114.
Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]
762.
Update: Training/Future of Hybrids and Ev’s with Craig Van Batenburg [RR 762]
284.
Are You Selling Customer Experience or Price? [THA 284]
761.
The New ADAS L4 ASE Certification – Shepanek, Haugh, and Perkins [RR 761]
113.
Growing Pains with Jim Shukys [AW 113]
760.
How To Build Relationships with Students and Schools [RR 760]
283.
The Extreme Value of a ‘SWOT’ for your Business [THA 283]
759.
A Collective Think Tank - Marconi - Murphy - Morrill [RR 759]
112.
You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]
758.
Do You Have a 40% Close Rate For Pre Scheduled Appointments? Brett Beachler [RR 758]
282.
Incentive Pay Ideas for Technicians [THA 282]
757.
4 Locations and Growing – Craig Popp [RR 757]
111.
Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]
756.
Do You Have a Customer Avatar? – Daniel Griffith [RR 756]
281.
Is Your Bathroom Like the Ritz Carlton? [THA 281]
755.
Is Your Mission Statement Your Passion Statement? – Bill Greeno [RR 755]
110.
Moving to a New Shop [AW 110]
754.
Hairdresser Turned Shop Owner – Danielle Vila [RR 754]
280.
ABC Technician: What Does It Mean? [THA 280]
753.
Survey Says [RR 753]
109.
Two Locations, One Campus [AW 109]
752.
From Investment Banker to Shop Owner [RR 752]
279.
Technician Mentoring [THA 279]
751.
Motorist Assurance Program (MAP) [RR 751]
108.
Process Driven: Stop Restarting Jobs [AW 108]
750.
Surviving Two Store Openings During the Pandemic [RR 750]
278.
The Value of Exit Interviews [THA 278]
749.
The Many Roles Of The Shop Owner – Dr. Dave Weiman [RR 749]
107.
Technician Time Management [AW 107]
748.
The Lowest Price Shop Is Not Your Competitor – Reggie Stewart [RR 748]
277.
Prepare for the Future [THA 277]
747.
Google Reviews – Jimmy Lea [RR 747]
106.
Being Focused Led to Dream Shop [AW 106]
746.
From the Bays to the Classroom – Brandon Steckler [RR 746]
276.
Build Your Labor Rate From The Ground Up [THA 276]
745.
“You’re Not A Technician, You’re A Technical Expert” Aaron Becker [RR 745]
105.
“Play Ball” Committed to Community [AW 105]
744.
The Hardest Lessons to Learn – Kevin Eckler [RR 744]
275.
Plan For Slow Times [THA 275]
743.
“Vision, KC Is My Happy Place” [RR 743]
107.
Power Panel: Internal Communication [CC 107]
104.
Streamlining Processes with Brett Beachler [AW 104]
742.
Growing? Is Another Shop In Your Future? – Greg Bunch [RR 742]
274.
Details Matter [THA 274]
741.
Wide Open Training Discussion with No Agenda [RR 741]
103.
Adapt and Overcome with David Friend [AW 103]
740.
Do Your Standards Align with Your Core Values [RR 740]
273.
20 Group Peer Review [THA 273]
739.
Women In Auto Care 2022 Conference – Tracy Capriotto [RR 739]
102.
Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]
738.
Pay Attention To Your Health – Jerry Holcom [RR 738]
272.
Ethics 101 [THA 272]
737.
New Customer Orientation – Kevin Vaught [RR 737]
106.
Tom’s Trends – Shop Open & Close Hours [CC 106]
101.
Why Cleanliness Matters [AW 101]
736.
Celebrating Educators [RR 736]
271.
Do You Need an Estimator? [THA 271]
735.
Are You Ready to Open a Second Location? - Justin Barrett [RR 735]
100.
Are You Knocking on the Doors of your Local Schools? [AW 100]
734.
The New Frontier of Call Conversion Rates – Stan Stokes [RR 734]
270.
Are You Offering ‘Only’ Synthetic Oil Services? [THA 270]
733.
A Life Changing Vision 2022 Scholarship – Eric Dallas [RR 733]
99.
So You Want to Be a Shop Owner? Matt Wagg [AW 099]
732.
Training Think Tank [RR 732]
269.
Paying Attention to Inflation [THA 269]
731.
There Can Be Change Without Progress, But No Progress without Change – Chris Cloutier [RR 731]
98.
Ultimate Toyota Truck Specialty Shop – Duc Nguyen [AW 098]
730.
6 Components to a Great Compensation Plan – Bob Cooper [RR 730]
268.
Know Your Strengths [THA 268]
729.
Are You Comfortable With Your Problems? Business Coaches Lab [RR 729]
97.
Peer Group Review of Your Business: Ready For One? [AW 097]
728.
Restructuring New Staff – Vinnie Lucido [RR 728]
267.
Important Employee Benefits [THA 267]
727.
How To: Change Your Mindset – Murray Voth [RR 727]
96.
Our Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]
726.
Brought His 14 Team Members to Vision – Travis Troy [RR 726]
266.
Next Best Improvement: Lean [THA 266]
725.
Can the Independent Aftermarket And OE Work Together? [RR 725]
95.
Out with the Old, in with the New [AW 095]
724.
Husband and Wife Accountability Partners [RR 724]
265.
Coaches Lab: Turn Around a Struggling Shop [THA 265]
723.
1 Shop, 3 Apprentices [RR 723]
105.
Power Panel: To Your Health [CC 105]
94.
Ready, Set, Grow! with Phil Carpenter [AW 094]
722.
How Much Does It Cost You To Open Your Doors? [RR 722]
264.
It’s Time to Revamp Our Industry Training [THA 264]
721.
Are You Dreaming Big Enough? [RR 721]
93.
Independents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093]
720.
Practicing Automotive with Heipp, Fanslow and Manna [RR 720]
263.
The Leap From Employment to Ownership [THA 263]
719.
The Power of EOS: 2 Day Leadership Meeting [RR 719]
92.
Business Coach: Finding the Right One at the Right Time [AW 092]
718.
ASE Board Chairman Brad Pellman [RR 718]
262.
Financial Help For Your Team [THA 262]
717.
Ego Is The Enemy [RR 717]
Re-Release: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow
91.
Don’t Let COVID Be an Excuse – Rachel Spencer [AW 091]
716.
The Joy of Hiring [RR 716]
261.
EV Charging Station: What You Need to Know [THA 261]
715.
The Big Picture Program [RR 715]
90.
Remodeled Legacy Texaco Station [AW 090]
714.
1 Out of 4 Employees Are Considering Quitting, What Are You Doing About It? – Dave Luehr [RR 714]
260.
Workplace Motivation [THA 260]
713.
Handling A Toxic Employee with Dr. Dave Weiman [RR 713]
103.
Tom’s Trends – Technicians [CC 103]
89.
Lean Six Sigma and Shop Tour with Karim Morsli [AW 089]
712.
What Is The Best Thing You Can Do As An Owner? Leave! [RR 712]
259.
Father Daughter Teams [THA 259]
711.
Start Monday Positive and Celebrate Friday [RR 711]
88.
Satellite Location and Shop Tour with Tom Grady [AW 088]
710.
Mobile Diagnostics and 3D Printing [RR 710]
258.
Preventing Employee Apathy [THA 258]
709.
Women of the Year Awards 2021 [RR 709]
102.
CarmCast Power Panel [CC 102]
87.
What Is Your Word Of The Year? [AW 087]
708.
Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]
257.
Why We Are Better Than The Car Dealerships [THA 257]
707.
ASE ADAS Certification and Other Important News [RR 707]
86.
Creating Powerful Moments [AW 086]
706.
What Type of Training Works for You? [RR 706]
256.
Recovering From a Wrong Service Advisor Hire [THA 256]
705.
Training Workshops: Develop Your Culture and Leadership [RR 705]
85.
Why We Remodeled [AW 085]
704.
How to Pass a Wage and Hour Audit from DOL [RR 704]
255.
Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]
703.
The Four Pillars of Marketing – Tony Mercury [RR 703]
84.
29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]
702.
Three Managers You Need In Your Business- George Zeeks [RR 702]
254.
Are You Getting Value From Your Training Dollars? [THA 254]
593.
Managing Holiday Stress Amid the Pandemic – Dr. Dave Weiman [RR 593]
701.
Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]
83.
Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]
700.
700th Episode Milestone- 7 Trends [RR 700]
253.
Under 30: Our Future is Bright [THA 253]
699.
New Leadership Team at ASCCA [RR 699]
82.
“I Stopped Micromanaging” Becki McGinnis [AW 082]
698.
Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 [RR 698]
252.
Maybe You Need a Boss [THA 252]
697.
AAPEX 2021 Service Award Winners [RR 697]
100.
PAVE Virtual Training [CC 100]
81.
Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]
696.
Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]
251.
Growing Sales For A New Location [THA 251]
695.
Automotive Service Councils Educational Foundation [RR 695]
99.
Vision KC 2022 – 30th Anniversary – Prepare to Go [CC 099]
80.
Life Happens, How Do You Handle It? – Maryann Croce [AW 080]
694.
Supply Chain: Getting Parts to Market Post Pandemic Part 2 [RR 694]
250.
Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]
693.
Short Term Goals WILL Change Your Behavior – Bob Cooper [RR 693]
79.
Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079]
692.
CEO Margaret Palango Takes the Lead [RR 692]
249.
Coaching CEO’s to Their Next Level [THA 249]
691.
Rethink Your Compensation Plans – Darrin Barney [RR 691]
78.
Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]
690.
Do You Have Financial Peace of Mind? – Bill Haas [RR 690]
248.
Scheduling Work Flow [THA 248]
689.
“Give Me 10” Internship Program – Sue Dickson [RR 689]
77.
Recruiting Great Talent with Ryan Clo and Virtual Tour of Dubwerx [AW 077]
688.
From Shadowing to Apprentice Graduate – Bridgette Johnson [RR 688]
247.
Hiring Dealership Technicians [THA 247]
687.
Jimmy Lea’s Top 7 Proven Marketing Methods [RR 687]
76.
The Power of a Great Supply Partner Relationship [AW 076]
686.
Implementing EOS with Barry Barrett: Four Shop Owners Share Their Success [RR 686]
246.
Anxiety Disorders at Work [THA 246]
685.
We Are Signal Intelligence Specialists - Gary Smith [RR 685]
75.
Tina Erickson on Brand Equity and Tour of Her Shop [AW 075]
684.
Creating Lifetime Customers - Brittany Schindler [RR 684]
245.
Service Advisor Role Play #6 [THA 245]
683.
Growing Pains When Scaling Your Business [RR 683]
98.
Are You Going To AAPEX 2021? [CC 098]
74.
Guest Host and Shop Tour with Fred Gestwicki, Jr [AW 074]
682.
Why Can’t Every Shop Owner Be Profitable? [RR 682]
244.
Addition by Subtraction: Letting Someone Go [THA 244]
681.
Amazing Women in Automotive [RR 681]
12. bonus
A Tribute to Bob Greenwood – [Bonus 12]
73.
Craig Noel on Recruiting Students to the Trade [AW 073]
680.
Catching Up With Your Mentor [RR 680]
243.
The Courage to Make Tough Decisions [THA 243]
679.
Profit Strategies with Natalie Paris [RR 679]
72.
Michael Gallini and Shop Tour with Kristi Hudson [AW 072]
678.
Scan Tools Part 3 [RR 678]
242.
The Power of Transformational Coaching [THA 242]
11. bonus
Bonus: Advancing the Aftermarket – Charging What We Are Worth [Bonus 11]
677.
Succession Planning Blueprint – Bryan Stasch [RR 677]
71.
Mitch Schneider and Shop Tour with John Constantin [AW 071]
676.
Job Expectations: Boomers vs Millennials [RR 676]
241.
Q & A with Chris Chesney [THA 241]
675.
Apprentice Journey – High School to Graduate [RR 675]
10. bonus
Bonus: Advancing the Aftermarket – We are an Industry to be Proud and Rivaled [Bonus 10]
70.
Sam Craven and Lee Forman [AW 070]
674.
Social Media 101: Lead Gen, IOS Changes, Boosting [RR 674]
240.
I Want $1 Million For My Business [THA 240]
673.
Leadership Series Part 5 with Mike Davidson – Rewards of Growing as a Leader [RR 673]
69.
Rob Merwin and Charlie Marcotte [AW 069]
672.
All Electric Vehicle Business Model – Dave Giles [RR 672]
239.
Trends – Aftermarket Round Table [THA 239]
671.
Creating a Culture of Productivity – Scott Brown [RR 671]
97.
Behind the Scenes: New Shop Retrofit/Remodel [CC 097]
68.
Rena Rennebohm and Carl Hutchinson [AW 068]
670.
Mental Toughness – Maryann Croce [RR 670]
238.
Addiction: How Can We Help? What Can We Do? [THA 238]
669.
Scan Tools Part 2 [RR 669]
67.
Steve Finzel and Sara & Chad Kooiman [AW 067]
668.
Mergers and Acquisitions Explained – Rick Schwartz [RR 668]
237.
Supply Chain: Getting Parts to Market Post Pandemic [THA 237]
667.
Dealer Technicians Build Shop Partnership [RR 667]
66.
Brittany Schindler and Bruce Howes [AW 066]
666.
EOS Part 7 – Traction with Barry Barrett [RR 666]
236.
Second in Command – A COO/GM Perspective [THA 236]
665.
Social Media Marketing to Technicians – Kim and Brian Walker [RR 665]
65.
Aaron Woods and Shop Tour with Emily Chung [AW 065]
664.
Leadership Series Part 4 with Mike Davidson – Growth Environment (Continued) [RR 664]
235.
Creating a Training Culture [THA 235]
663.
Unstoppable with Amy and Kelly Michel [RR 663]
95.
Are You Going To ASTE? An Update [CC 095]
64.
Kevin Eckler and Shop Tour with Angelo Giglio [AW 064]
662.
Dynamic Automotive: 6 Years Later [RR 662]
234.
Service Advisor Must-Have Qualities [THA 234]
661.
Cut through the Fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]
94.
Annual AAPEX Service Award Nominations [CC 094]
63.
Russ Crosby and Shop Tour with Tom Palermo [AW 063]
660.
Right to Repair Update – Hanvey & Lowe [RR 660]
233.
Succession Strategies – A Real World Example [THA 233]
659.
Technician Outlook with Jake Sorensen-Part 2 [RR 659]
62.
Alan Beech and Shop Tour with Greg Bednar [AW 062]
658.
How Strong Are Your Community Heart Strings? [RR 658]
232.
Electrificaton of our Industry – Service Impact and Trends [THA 232]
657.
EOS Part 6 – Process with Barry Barrett [RR 657]
61.
Chris Cotton from Auto Fix – Auto Shop Coaching and Tiffany Scherado from Lifetime Transmissions [AW061]
656.
Ask: What Are Your Car Pains? ™ [RR 656]
231.
Playing the Long Game [THA 231]
655.
Shop Owner has a Golf Cart Gold Mine – Mark Reopke [RR 655]
60.
Scott Brown – Cardinal Shell and Virtual Shop Tour with Aden McDonnell – McDonnell’s ATS [AW 060]
654.
Leadership Series Part 3 with Mike Davidson – Growth Environment [RR 654]
230.
Second in Command: A CEO Perspective [THA 230]
653.
Facing Our Challenges Head-On with Craig Noel [RR 653]
93.
Day End Processes with Bill Nalu and Joe Hanson [CC 093]
59.
Guest Host Charlie Marcotte and Virtual Shop Tour at Repair One [AW 059]
652.
What My Dad Taught Me with Emily Chung [RR 652]
229.
Career Paths – Technician to Manager [THA 229]
651.
Total Management Commitment to Training – BE BOLD with Karim Morsli [RR 651]
58.
Chris Cloutier and Virtual Shop Tour with Sam Craven [AW 058]
650.
Hitting Rock Bottom and Climbing out [RR 650]
228.
Make Price Irrelevant [THA 228]
649.
Satellite Location with Tom Grady [RR 649]
92.
Selling Batteries with Tom Sciortino and John Armstead [CC 092]
9.
ASE Service Professionals Month – Trish Serratore [Bonus 09]
57.
G Jerry Truglia and Virtual Tour at Dorman Products [AW 057]
648.
Journaling – Your Personal Case Study with Matt Fanslow [RR 648]
227.
Shop New Build with Seth Thorson and Troy Vaninetti [THA 227]
647.
The CEO Commitment with Mike Bennett [RR 647]
56.
Bill Nalu and Virtual Tour with John Gustafson [AW 56]
646.
Leadership Series Part 2 with Mike Davidson – What They See [RR 646]
226.
Our Industry Needs a Change [THA 226]
645.
EOS Part 5 – Issues – with Barry Barrett [RR 645]
91.
Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]
55.
Chris Chesney and Virtual Tour with Judi Haglin [AW 055]
644.
Taking Your Toolbox Home with Justin Barrett [RR 644]
225.
Building Customer Trust [THA 225]
643.
Technician Outlook with Jake Sorensen- Part 1 [RR 643]
54.
Clint Dudley and Virtual Tour with Pete McNeil [AW 054]
642.
Partnership Agreements with Charlene Parlett [RR 642]
224.
Comebacks: Prevention, Reputation and Cost [THA 224]
641.
Drop the Keys and Fix It [RR 641]
90.
Improve Your Capabilities and Processes – Get LEAN [CC 090]
53.
Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053]
640.
Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640]
223.
My Biggest Mistakes [THA 223]
639.
EOS Part 4 Data with Barry Barrett [RR 639]
52.
Tom Ham and Shop Tour with Eric Henley [AW 052]
638.
Interesting New Technology with Chris Cloutier [RR 638]
222.
10 Things That Require Zero Talent [THA 222]
637.
NASTF Update with Donny Seyfer [RR 637]
89.
Why Invest In Digital Signage & Great Branding [CC 089]
51.
Keith Knowlton and Shop Tour with Trent Pickering [AW 051]
636.
Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
221.
Are You Fixing Hybrids Cars? [THA 221]
635.
Yellow and Red Envelopes with Seth Thorson [RR 635]
50.
Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050]
634.
Supreme Court Ruling with Aaron Lowe [RR 634]
220.
Specialization with Tom Palermo and John Anello [THA 220]
633.
The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]
88.
Keeping Your Shop Floors Clean – Why and How [CC 088]
49.
Donnie Hudson and Shop Tour with John Eppstein [AW 049]
632.
Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]
219.
Tires as a Profit Center [THA 219]
631.
EOS Part 3: People with Barry Barrett [RR 631]
48.
Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048]
630.
ASE Educational Foundation [RR 630]
218.
Managing Family Business Dynamics [THA 218]
629.
Scan Tools Part 1 [RR 629]
87.
Women Shop Owners Round Table [CC 087]
47.
Judy Haglin and Shop Tour at Fine Tuned Auto with Ken Wedow – [AW 047]
628.
From Hobby to Drift Racing Career with Matthew Haugen [RR 628]
217.
Auto Repair in the Decade of the Nineties [THA 217]
627.
How to Have a Four Day Work Week with Eric Henley [RR 627]
46.
Chris Cotton and Shop Tour at Midwest Performance – Andy Bizub [AW 046]
626.
A Very Personal Story with Kevin Eckler [RR626]
216.
Have You Started Your Apprentice Program? [THA 216]
625.
Employee Review Process with Bryan Kelley [RR 625]
45.
Mitch Schneider and Shop Tour at Mark’s Independent with Colleen Yarger [AW 045]
624.
EOS Part 2: Vision with Barry Barrett [RR624]
215.
Rethinking Your ASE Certification [THA 215]
623.
Lessons on 3rd Generation Family, Networking and the Front Counter- Steve Mancinelli [RR 623]
622.
Chris Cloutier – 20 Questions in 30 Minutes [RR 622]
214.
Preventing Zoom Burnout [THA 214]
621.
The Virtual Service Advisor [RR 621]
620.
Millennials A to Z – Part 2 – Sara Fraser [RR 620]
213.
Service Advisor Role Play #5 [THA 213]
619.
ASE Update: Approaching 50 Years of Certification Excellence [RR 619]
618.
Never the Cheapest but the Best Value Shop – Travis Guy [RR 618]
212.
Charging What We are Worth [THA 212]
617.
A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]
616.
EOS Part 1: How EOS helps Owners Get More Out of Their Business – Barry Barrett [RR 616]
211.
Retirement Plans and Profit Sharing Insights [THA 211]
615.
New Technology – Finding Out How it Works – Dave Hobbs Part 3 [RR 615]
614.
What it Takes to Be the Leader of a Family Business [RR 614]
210.
Where the Money Goes – The $100 Lesson [THA 210]
613.
Discover the Hard Truths. Fix Your Attitude. [RR 613]
612.
How To Make Your Business Better and More Productive Than What it is Today? – Bob Greenwood [RR 612]
209.
Building Deep Ties to the Community [THA 209]
611.
Hiring Practices with Bryan Kelley [RR 611]
610.
The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]
208.
Stop Selling From Your Wallet [THA 208]
609.
MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]
608.
Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]
207.
Pre Scheduling Appointments – The Time Has Come [THA 207]
607.
Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607]
606.
Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]
206.
Proof of Concept [THA 206]
605.
How to Implement Your Own Apprentice Program [RR 605]
604.
Women in Auto Care Awards 2020 [RR 604]
205.
Requirement for Growing a Branch Store [THA 205]
603.
Millennials in High Gear with Sara Fraser – Part 1 [RR 603]
602.
The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602]
204.
What Will 2021 Be Like? [THA 204]
601.
How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]
8. bonus
An Unprecedented Year and Strategies for 2021 – Bonus Episode 8
600.
Reflections of My First Episode and Prudent Advice for the Ages [RR 600]
203.
How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]
599.
From College to ADAS Calibrations – Learning How [RR 599]
598.
Social Media Influencer- Do What is Right and Not Easy [RR 598]
202.
Why Fix a Negative Attitude in your Shop [THA 202]
597.
Thinking Way Outside the Box with Greg Buckley [RR 597]
596.
Hiring a Business Coach [RR 596]
201.
Creating the Right Environment for Shop Efficiency [THA 201]
595.
Frank Scandura – 20 Questions in 30 Minutes [RR 595]
594.
Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]
200.
A Blessing in Disguise From My Biggest Mistake [THA 200]
592.
Avoiding Comebacks with Dave Hobbs [RR 592]
199.
Buying & Selling: A Tale of Two Deals [THA 199]
591.
Customer Service vs. Customer Experience with Murray Voth [RR 591]
590.
Science Based Hypnotherapy with Maureen Pisani [RR 590]
198.
Four Corner – Four Wall Shop Inspection [THA 198]
589.
Doug Grills – 20 Questions in 30 Minutes [RR 589]
588.
The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]
197.
Electric Vehicles – The Future Unfolds [THA 197]
587.
Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]
586.
Service Advisor Advice from Steve Shaw [RR 586]
196.
Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196]
585.
Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585]
584.
ADAS and Tech Advances – Joe Register [RR 584]
195.
Coaches Lab: Why Employees Leave [THA 195]
583.
Dave Kusa – 20 Questions in 30 Minutes [RR 583]
582.
Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582]
194.
Auto Repair in the Decade of the Eighties [THA 194]
581.
Cybersecurity: Defend and Protect Your Business and Network [RR 581]
580.
The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580]
193.
Apprentice Stories [THA 193]
579.
Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]
578.
Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578]
192.
Improving Work Flow [THA 192]
577.
Shop Talk 9: The Ladies Have a Lot To Say [RR 577]
576.
Life After Succession – Randy Pickering [RR 576]
191.
Incentive Plans [THA 191]
575.
Wealth Building: Become a Financial Adult [RR 575]
574.
Massachusetts Right to Repair Law: Vehicle Data Access [RR 574]
190.
Succession Planning: With an Internal Candidate [THA 190]
573.
Procedures and Systems Part 2 with Brian Gillis [RR 573]
572.
Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572]
189.
Delayed Maintenance: The Power of Appointments [THA 189]
571.
Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571]
570.
Margaret Palango – 20 Questions in 30 Minutes [RR 570]
188.
Succession With a Family Member [THA 188]
569.
Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569]
568.
Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568]
187.
Labor Rates: A Function of the Business Not the Market [THA 187]
567.
The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567]
566.
Mike Tatich – 20 Questions in 30 Minutes [RR 566]
186.
Live at the Grill with Chris Della Bella [THA 186]
565.
Giving Back: His Calling to Expose the Automotive to High School Students [RR 565]
564.
The Moment of Impact - Validate Your Leadership - Paul McCarthy and John Passante [RR 564]
185.
Apprentice Program – Grow Your Own Technician [THA 185]
563.
Patrick McHugh – 20 Questions in 30 Minutes [RR 563]
562.
Why Coaching is a Business Life Saver – Rick White [RR 562]
184.
Decade the Seventies – Talking Auto Repair [THA 184]
561.
Ryan Clo – 20 Questions in 30 Minutes [RR 561]
560.
Improve Your Leadership Influence: Join Toastmasters [RR 560]
183.
Selling Your Business – The First Steps [THA 183]
559.
Make Customer Service your Single Biggest Competitive Advantage [RR 559]
558.
Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]
182.
Business Side of ADAS – Part 2 [THA 182]
557.
Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557]
556.
Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556]
181.
Fake Reviews: How to Handle Them [THA 181]
555.
If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]
554.
Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554]
180.
Why We Have Loaner Cars [THA 180]
553.
Unscripted with Andy Bizub and Lucas Underwood [RR 553]
552.
Aftermarket Pros Talk Tesla [RR 552]
179.
Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]
551.
A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]
550.
Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]
178.
Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]
549.
Female Impact: Getting Through [RR 549]
548.
Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548]
177.
Financial Help For Your Team [THA 177]
547.
Business Processes and Better Staffing with Brian Gillis [RR 547]
546.
Remedy: Shop has Case of COVID-19 [RR 546]
176.
Social Media Strategies as we Re-Open the Economy [THA 176]
545.
Theft of Catalytic Converters with Peter Neilson [RR 545]
544.
Diagnostic Pathways vs. Silver Bullets [RR 544]
175.
The Value of a Strong Banking Relationship [THA 175]
543.
Embracing Change with David Martin [RR 543]
542.
Businesses Grow when Owners Grow – Maryann Croce [RR 542]
174.
Adapt or Die – A Look Ahead [THA 174]
541.
Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]
540.
From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ]
173.
Training 2020 and Beyond – Future Techniques and Strategies [THA 173]
539.
Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]
538.
Status of the Aftermarket – Journalist Mark Phillips [RR 538]
172.
Insurance Reviews – What if Scenarios [THA 172]
537.
A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]
536.
Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ]
171.
Multi Shop Operations – Acquisition – Selling [THA 171]
535.
Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]
534.
Gamification – Changing Behavior with Kent Bullard [RR 534]
170.
Looking Ahead to the New Normal -Part 1 [THA 170]
533.
Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533]
532.
Trainers Speak to Their Craft [RR 532]
169.
The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]
531.
Bright Light Shines from this Business Coaches Round-Table [RR 531]
530.
Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530]
168.
Success Stories from the Coaching Front Lines PART 2 [THA 168]
529.
Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529]
528.
Technician Round Table - Part 9 OUTSPOKEN on Training - Heipp - Landry - Fanslow [RR 528]
167.
Success Stories from the Coaching Front-lines [THA 167]
527.
Do You Understand Your Role? [RR 527]
526.
Tech Update: AI and The Autonomous Vehicle [RR 526]
166.
What Would I Tell My Younger Self [THA 166]
525.
Are you a Shop Owner or a Business Owner [RR 525]
524.
What Needs to be in Your Marketing Plan Right Now [RR 524]
165.
Surviving an Economic Downturn [THA 165]
523.
Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ]
522.
Lift Safety with Rick White [RR 522]
7. bonus
Final Inspection – Quality Controls & Covid-19 [Bonus 07]
164.
Final Inspection – Quality Controls & Covid-19 [THA 164]
6. bonus
Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]
521.
Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521]
5. bonus
Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05]
520.
Becoming a LEAN Technician [RR 520]
519.
Knowing All About ADAS Will Make You a Smarter Technician [RR 519]
3. bonus
Bonus Episode 03 – Town Hall Academy on Insurance Coverage
518.
Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]
517.
Stop Being Afraid – Bryan Gossel [RR 517]
516.
Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]
515.
Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515]
514.
Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]
513.
In Search of Silver Bullets – Scott Shotton [RR 513]
512.
Aftermarket Acumen Part 5 – Succession [RR 512]
511.
Zero Dollar Customers – Tom Palermo [RR 511]
510.
Aftermarket Acumen Part 4 – Technician Pay [RR 510]
509.
Teaching Students at Kustom Built Cars [RR 509]
508.
Aftermarket Acumen Part 3 [RR 508]
507.
Becoming the CEO – Bob Greenwood [RR 507]
506.
Aftermarket Acumen Part 2 – HR Concerns [RR 506]
505.
Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505]
504.
Aftermarket Acumen Part 1 [RR 504]
503.
Partnerships [RR 503]
502.
Impact Award Winners 2019 [RR 502]
501.
Survey Says! [RR 501]
2. bonus
Bonus Episode 2 – Little Effort – Big Benefit
500.
What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]
499.
Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]
498.
Dynamic Leadership – Building Your Leadership Team [RR 498]
497.
Erik Mortensen – Former Technician Now Automotive Educator [RR 497]
bonus
Bonus Episode – Them Changes | A Must Listen
496.
Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]
495.
Accepting Text Message Payments Will Transform Your Shop – Steve Ciabattoni [RR 495]
494.
RR 494: Women In Auto Care 2019 Honorees
RR 493: Do More of 2020 – Goals – Standards
RR 492: YouTube – Benefit or Burden Part 2
RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It
490.
Technician Round Table – Part 8 – Loyalty – Heipp – Landry – Fanslow [RR 490]
RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems
RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019
RR 487: Joe Register – Will You Be at the Forefront of Technology?
486.
RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3
RR 485: Warren Parr – Learning and Innovating with the PicoScope Club
RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent
RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier
RR 482: Technician Shortage Solution – College Apprentice Program
RR 481: David Saline – Start or Grow Your Fleet Business
480.
RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?
RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies
RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits
RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop
RR 476: Chris Cloutier and Scott Brown – Productivity Hacks
RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2
RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think
RR 472: Jeff Rudnick – Marketing Do or Die
RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks
RR 470: Automotive Students Speak Out on Their Future
RR 469: ASA Technology and Telematics Forum 2019
RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders
RR 467: Servando Orozco on Franchising
RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals
RR 465: Tom Ham – Your Only Competitor is Yourself
RR 464: YouTube – Benefit or Burden Part 1
RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!
RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional
RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1
RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!
RR 459: Standards And Values Foster a United Purpose for Your Team
RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?
RR 457: Justin Allen – Working Too Hard? Feel Burned Out?
RR 456: Jennifer Grady ESQ – Harassment Training Required by Law
RR 455: Scott Shotton – Building Quality Trainers of Tomorrow
RR 454: Danny Durbin – Integrating the Third Generation
RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!
RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony
RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff
trailer
Trailer – Why Would You Want To Listen and Who the Heck Am I?
RR 450: Michael Eilbracht – Becoming an Industry Trainer
RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?
448.
RR 448: Larry Dragan – Life After Selling My Business – Lemon Law Expert Witness, Certified Mediator and Appraiser
RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?
446.
RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket
445.
RR 445: Cash Management with Chris Cotton
444.
RR 444: Technician Round Table – Part 7 – Professionalism and More - Heipp – Landry – Fanslow:
443.
RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair
442.
RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies
441.
RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?
440.
RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner
439.
RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR
RR 438: My New Shop – From the Ground Up – Doug Callaghan
RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen
RR 436: Brad Beeston – Building a Reputation Online
RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019
RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students
RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business
RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer
RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals
RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business
RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan
RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training
RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest
RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand
RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon
RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability
RR 423: Shop Talk 10 – Sold My Business – What’s Next?
RR 422: A Case for Shop Specialization
421.
RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’
RR 420: Kim Walker – Building a StoryBrand
RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs
RR 418: AIST – The Future of Automotive Education
RR 417: Rob Rowsell – Achieving Success on a Curved Road
RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team
RR 415: Mitch Schneider – Legacy Aftermarket Influencer
RR 414: Elevating Our Industry’s Definition of Mechanic/Technician
RR 413: Jill Trotta on Pricing Transparency
RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant
RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein
RR 410: Tom Ham – Running Your Business Remotely
RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!
RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education
RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!
RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor
RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss
RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind
RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.
RR 402: Generation Z – Understanding Our Newest Employees and Customers
RR 401: Family Succession Part 1 – Our Future Female Shop Owners
RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”
RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner
RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation
RR 397: Acquisition Integration – A Look Inside a New Location Transition
RR 396: Education – Inside the Automotive Business School of Canada
RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image
RR 394: What Quality Employees Really Want – Results From a Technician Survey
RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.
RR 392: Shop Talk 7 – The Leading Ladies
RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.
RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers
RR 389: The Art of Successful Mentoring
RR 388: Re-Inventing You! A Personal Story Of Prolific Change.
RR 387: In Praise of Our Trainers
RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners
RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve
RR 384: Women In Auto Care 2018 Honorees!
RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable
RR 382: A Champion for Women in The Automotive Industry
RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks
RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.
RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under
RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews
RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem
RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)
RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops
RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers.
RR 373: Shop Talk 5 – Retired and Still Helping the Industry
RR 372: Edwin Hazzard – Training is the Responsibility of the Technician
RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele
RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!
RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.
RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.
RR 367: Mike Tatich. John Maxwell Leadership Certified.
RR 366: Defend Our Marketplace – Keeping Up With Connected Cars
RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach
RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.
RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else
RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow
RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.
RR 360: Shop Talk 3 – Millennial Shop Owners.
RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.
RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades
RR 357: Shop Talk Volume 2- Women Shop Owners
RR 356: Bruno Tabbi And The Power of a Vanity Phone Number
RR 355: Andrew Emery from Antero Automotive has The Best Job in the World
RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals
RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry
RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!
RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’
RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.
RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels
RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care
RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service
RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry
RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light
RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre
RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman
RR 342: Brandon Steckler – Diagnostician, Trainer, Writer
RR 341: Mark Bergasse, Carlo Sabucco, Glenn Colling, Todd Sarson. Friends First-Competitors Second.
RR 340: Seth Thorson Creates $25,000 Scholarship Endowment
RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals
RR 338: Technician Round Table – Part 5 – Heipp – Landry – Fanslow
RR 337: Mandy Pennington from Net Driven – Influence Your Customer in Their Digital Hangouts
RR 336: Bogi Lateiner “On the Road” with the ’57 Chevy Montage
RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers
RR 334: Deb and Craig Van Batenburg from ACDC – Part 2
RR 333: Keith Benline & Jeremy O’Neal – 10 Steps to a $1M Shop
RR 332: Mort Schwartz – Legacy Interview
RR 331: Kelly Bennett – ‘Kelly The Coach’
RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology
RR 329: Tom Ham Part 2 – Automotive Management Network
RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt
RR 327: Prepare to Change – O’Neal – Barrett – Cloutier
RR 326: Sherri Stock from InMotion Auto Care
RR 325: Cecil Bullard on Succession Planning
RR 324: Finding Momentum and Camaraderie in the Canadian Aftermarket
RR 323: Jennifer Filzen from Rock Star Marketing
RR 322: The Future Shop – A Business Coach Perspective – Haas & Greenwood
RR 321: Association Membership More Important Than Ever – Round Table Vision 2018
RR 320: Kathleen Jarosik from Xpertech Auto Repair
RR 319: ASA Northwest – Jobst, Smith, Kelley
RR 318: Ryan Kooiman, Jeff Masterman & Jerry Bishop from Standard Motor Products Training
RR 317: Mark Colaw from CarFest and Seymour’s Garage
RR 316: Scott Brown with Diagnostic Network
RR 315: Chris Gardner from AASA
RR 314: Educator Think Tank – Vision 2018
RR 313: Taurayi Raymond Sewera from Truck Tech & General Services
RR 312: NASTF – The Road To Great Technicians
RR 311: Scott Pelava from Lonsdale Auto Works
RR 310: Ron Ipach from Repair Shop Coach
RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall
RR 308: Mike Bennett from Mike’s Kars and an ATI Coach
RR 307: Chris Cloutier – Entrepreneurial Lessons from a Serial Entrepreneur
RR 306: The Young Auto Care Network Group – YANG
RR 305: Derek Kaufman – Joran Thompson – Living in a APP World
RR 303: Jason Soto from Mobilesoft.com
RR 302: Lisa and Kevin Eckler
RR 301: Matt Purselle from Revolution
RR 300: 300th Retrospective: Interview with Host Carm Capriotto
RR 299: Christopher Petersen from Northwest Automotive
RR 298: Mark Roberts from Schertz Auto Service
RR 297: Jay Goninen from Find A Wrench & Find A Mechanic.com
RR 296: The Digital Shop – A Discussion | Sevart | Connor | Kleinschmidt
RR 295: David Eschbach from Spirit One Group on the Service Advisor
RR 294: Jeff Buckley & Jeff Matt on Social Media
RR 293: Brin Kline, AAM form Assured Auto Works
RR 292: Technician Round Table – Part 4 – Heipp – Landry – Fanslow – Meyers
RR 291: Bambi Crozier from Car Clinic and ASOG
RR 290: Al Haberstroh and Robert Cannon
RR 289: Tony Adams from Weavers Auto Center
RR 288: Jorge Antico from eAutoClub.com
RR 287: Bill Haas – Millennials – How to Lead and Engage This Generation
RR 286: Robert ‘Dutch’ Silverstein from A & M Auto Service
RR 285: Ryan Blair – Blair Automotive
RR 284: Women In Auto Care Honorees
RR 283: Bob Rodriguez – Legacy Industry Trainer
RR 282: Jennifer Maher from TechForce – Technician Shortage – Solution Update
RR 281: Auto Care Impact Award- Four For The Future 2017
RR 280: Eric Svedberg and Rex Cate from Automotive Specialists
RR 279: Wheat Ridge High School STEM Program – Auto Shop on Steroids
RR 278: Emerging Technology – How Will the Aftermarket Prepare – Service EDU @ AAPEX17
RR 277: Andy Bizub from Midwest Performance Cars
RR 276: SPARK 2017 at AAPEX
RR 275: Chris Chesney – Sr. Director Customer Training – Carquest Technical Institute
RR 274: Bill Hanvey and Bill Long / Co-Chair of AAPEX 2017
RR 273: Technician Round Table Part 3 -Heipp – Landry -Fanslow
RR 272: Marcus Marchegger from Capital Automotive
RR 271: Jim Morton – Aftermarket Trainer and ATC Educator
RR 270: Leon Anderson from Integrity Auto Care
RR 269: ASA-Pennsylvania ‘Super Saturday’ – Training Event
RR 268: Scott Wheeler from Automotive Consultants Group
RR 267: Brian Bates from Eagle Automotive
RR 266: Patrick McHugh from Bimmer Rescue, Richmond, VA
RR 265: Kevin Hurley from Mission Viejo Transmissions & Auto Repair & Girls In The Garage
RR 264: Steve Ciabattoni – Credit Card Compliance
RR 263: Jason Servidio – VP Transformers Institute
RR 262: Skip Potter – Retired Executive Director NASTF
RR 261: Jim and Shelly Fleischman from Automotive Alley
RR 260: Vic Tarasik – Part 2 – Life’s Lessons
RR 259: Clint Dudley from Shade Tree Auto – Update
RR 258: John Francis from Francis Automotive Services
RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors
RR 256: Rachael Wacha from City Auto Repair
RR 255: David Milne from ATMC and ASE
RR 254: Rod Stephens from The Stephens Law Firm
RR 253: Scott Buckley & Steve Bullins
RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid
RR 251: Craig O’Neill form O’Neill’s Transmission Service
RR 250: Dave Hobbs – Lead Technical Trainer- Delphi
RR 249: Brenda & Brent O’Neal from Repair One Automotive
RR 248: Tom Lambert from Shadetree Automotive
RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like?
RR 246: Scott Brown from iATN
RR 245: Kate Jonasee from K-Tech in Sebastopol, CA
RR 244: Brian Sump from Avalon Motorsports
243.
RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation
RR 242: Rick White from 180BIZ
RR 241: Jorge Menchu – AES Wave and Instructor
RR 240: Marion Miller from Complete Marketing Resources
RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology
RR 238: Greg Bunch from Aspen Auto Clinic
RR 237: Rhonda Hiltbrand – News Works Marketing Group
RR 236: Bob Cooper – Elite Worldwide
RR 235: Tom Piippo from Tri-County Motors
RR 234: Vic Tarasik – Major Accounts Director at RLO
RR 233: Brian Weeks from atc AutoCenter
RR 232: Dennis McCarron – On Sales
RR 231: Tony Tatich from TMT Complete Auto Service Center
RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow
RR 229: Ciara Pegoda – Leadership 2.0 – Part 3
RR 228: Ciara Pegoda – Leadership 2.0 – Part 2
RR 227: Ciara Pegoda – Leadership 2.0 – Part 1
RR 226: Connected CARS Detroit May 2017 – An Overview
RR 225: Jose Gonzalez – Educator
RR 224: Family Business: Three Dads Point of View
RR 223: Family Business: Three Sons Point of View
RR 222: Dwayne Myers from Dynamic Automotive
RR 221: Bill Greeno from Quality Automotive & Smog
220.
RR 220: Barry Barrett & Tom Ziglar
RR 219: Nick Lenhart from Lenhart’s Service Center
RR 218: Rick Escalambre, Educator – Trainer
RR 217: Stacia Hamp from Community Auto
RR 216: Dennis McCarron from Dealer Strategic Planning
RR 215: Derek Kaufman from Schwartz Advisors – Business Model Transformation
RR 214: Carrie-Lynn Rodenberg from Turnkey Marketing
RR 213: Wayne Colonna from ATSG
RR 212: Chuck Abbott from CPS Automotive
RR 211: Judi and Dana Haglin from Haglin Automotive
RR 210: Service Professional Round Table -O’Neal -Winters -Bohnert
RR 209: Pierre Respaut – Former BMW Shop Owner, Trainer, TST Vice-President
RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett
RR 207: Gonzo’s Tool Box Part 2
RR 206: Technician Round Table Part 1 -Heipp – Landry -Fanslow
RR 205: Chris Monroe from Monroe Tire & Service in Shelby, NC
RR 204: Vision 2017 Leadership Round Table Interview
RR 203: Russell McCloud from Accurate Automotive Attention
RR 202: Bogi Lateiner and the Chevy Montage All Female Build
RR 201: Margie van Lierop from Beach Cities Garage
RR 200: 200th Episode Retrospecitive
RR 199: Brett Beachler from Beachlers Vehicle Care & Repair
RR 198: Oscar Manzo – 2016 Counter Professional of the Year
RR 197: Gary Pontious, Jr. from Toledo Auto Care
RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016
RR 195: Tatsu Tsuchida from Tokyo Automotive
RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016
RR 193: Kirk Richardson from South Street Auto Care
RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer
RR 191: George Arrants – Career Educator, Trainer and Recruiter
RR 190: The Potential Of Potential – Leadership Round Table
RR 189: Uwe Kleinschmidt from AutoVitals
RR 188: Marlo Miranda – 2016 ASE Instructor of the Year
RR 187: Parker Davis – BMW Specialist – Owner Broad Stroke Associates
RR 186: Chris Cloutier on Shop Technology
RR 185: Bill DeBoer Jr, AAM from DeBoer’s Auto Sales and Service
RR 184: Tim Dwyer Automotive Education Specialist at Consulab
RR 183: Michele Winn, Diagnostician at Beck Service Center
RR 182: Bobby Bassett on Cooling System Comebacks
RR 181: Jerry Kubitsky from Summit Transmissions
RR 180: Jorge Menchu from AES Wave and Industry Instructor
RR 179: Tristan Realubit from Real Autohaus Automotive
RR 178: The Digital Sales Process with Jeremy O’Neal and Chris Cloutier
RR 177: Joe Hanson from Gordie’s Garage
RR 176: Jennifer Maher from TechForce Discussing a Solution to the Technician Shortage
RR 175: Brian Jesko – Shop owner doesn’t have customers, but friends for life.
RR 174: All Women Panel from Pittsburg State Univ-Seniors in Automotive Technology
RR 173: Nick Modesti from Modesti’s Car Care Center
172.
RR 172: Giuliano Zuccato, Clay Sculptor – 1964 Mustang
RR 171: Robert Noriega from Autoworks Tampa
RR 170: Jude Larson, JML Real Solutions
RR 169: Seth Thorson from Eurotech Auto Repair
RR 168: Bob Heipp – Mobile Diagnostician
RR 167: Eric Svedberg from Automotive Specialists
RR 166: Jim Cathcart from the Cathcart Institute
RR 165: Mark Goldsmith from Mark’s Independent Service
RR 164: Scott Norman – Skills USA & Worldskills USA
RR 163: Frank Scandura from Frank’s European
RR 162: Rodger Bland, GEARS Magazine Editor
RR 161: John Miller from Freedom Automotive
RR 160: Ray Fisher from ASA Michigan
RR 159: Jason Malo form Advanced Automotive Performance
RR 157: Jason Hladyniuk from Oxford Tire and Auto Centre
RR 156: Kathleen Long from Repair Pal
RR 155: Social Media Strategy with Greg Buckley & Frank Leutz
RR 154: Ray Kunz from ACT
RR 153: Doug Callaghan from Vic’s Service Centre
RR 152: Scott Norman Automotive Educator
RR 151: Gary Keyes from E & M Motors
RR 150: Murray Voth – Freedom Consulting & Training
RR 149: Carolyn Coquillette from Luscious Garage
RR 148: Bobby Bassett From Gates Corporation
RR 147: Jacquie Walter Hower from Zimmerman’s Automotive
RR 146: Matt Fanslow – Technician Interview
RR 145: Dennis Montalbano from German Auto Repair
RR 144: John Passante – High Touch Leadership in a High Tech World
RR 143: Kevin Donohoe from Pacific Motor Service
RR 142: Dan Marinucci from Communique’
RR 141: Scott Waddle of Precision Auto Service
140.
RR 140: Maylan Newton – Catastrophic Failure of Me
RR 139: Jeff Buckley from My Fathers Shop
RR 138: James Snider from Auto Tech Career.com
RR 137: John Anello from Auto Tech On Wheels
RR 136: Dave Erb from Hire Frederick
RR 135: Garry Plimmer from Garry’s Automotive
RR 134: Todd Erickson from Identifix
RR 133: TJ Reilly from Same Day Auto Service
RR 132: Auto Care – Industry Job Board
RR 131: Don Smith from Elite Electronics
RR 130: Barry Barrett from RLO
RR 129: Jerry Holcom from S & S Service
RR 128: Joel Ayers of the Automotive Aftermarket Charitable Foundation
RR 127: Dave Kusa of Autotrend Diagnostics
RR 126: John Gardner Automotive Instructor and Host of Tech Garage
RR 125: Succession Planning Round-Table
RR 124: Jeremy O’Neal from Advisorfix
RR 123: Pete Rudloff from Pete’s Garage
RR 122: ASE Test ‘Uncovered’
RR 121: Nikki Ayers from Ayers Automotive
RR 120: Suzanne Hawley from Family Service Day
RR 119: John Eppstein from John’s Automotive Care
RR 118: Supplier Needs- What constitutes a strong business partnership?
RR 117: John Bridgwater from Wrights Automotive Service
RR 116: Craig & Deb Van Batenburg from ACDC
RR 115: Doug Grills from AutoStream Car Care Center
RR 114: Service EDU – Technician Training Program
RR 113: Kim Auernheimer from CS Automotive
RR 112: Randy Baker – ASE/NATEF Industry Education Alliance Educator of the Year 2015
RR 111: Frank Palange from V & F Auto
RR 110: Brent Berman from Federal-Mogul Motorparts
RR 109: Scott ‘GONZO’ Weaver
108.
Maylan Newton from ESI – Implementation is Power [E108]
RR 107: Ron Haugen of Westside Auto Pros
RR 106: Bill Haas from NACAT
RR 105: Big Event Technician Training
RR 104: Todd Westerlund from Kukui
RR 102: Donna Wagner form Northwood
RR 101: Ron Inchausti from Coast Motor Werk
RR 100: 100th Episode Retrospective
RR 099: Randy Lucyk from Kalkaska Midas
RR 098: Ryan Kooiman, Dir. of Training, Standard Motor Products
RR 097: Jeff Ruffing from Ruffing Automotive Services
RR 096: Jeff Peevy of AMI on Creating A Learning Culture
RR 095: Tim Davison from Chumbley’s Auto Care
RR 094: Mike Davidson from American Skilled Labor Association
RR 093: Technician Mentor/Apprentice
RR 092: Ryan Clo from Dubwerx in Cincinnati, OH
RR 091: Womens Board Winter 2016 Meeting – Compilation
RR 090: Technician Training Round-Table Part 2
RR 089: Larry Moore from Larry’s Auto Works
RR 087: Tom Palermo from Preferred Automotive Specialists
RR 086: Cecil Bullard from Institute for Automotive Business Excellence
RR 085: Brian Bowersock of West Automotive Group
RR 084: Sheri Hamilton from ASA-Midwest
RR 083: Behind Scenes of Connect Car: Part 2 – What did we learn from CES 2016?
RR 082: Joe Miles from Kaiser Tire & Auto
RR 081: Jody DeVere from Ask Patty.com
RR 080: Michael Morgan from Frost Transmission
RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence
RR 078: Behind the Scenes on the Connected Car Part 1
RR 077: Jeff Peevy of AMI
RR 076: Alan ‘Ollie’ Gelfand
RR 075: Brian Cruickshank from University of the Aftermarket
RR 074: Catering to the Female Customer
RR 073: Charitable Initiatives in the Automotive Aftermarket
RR 072: Tony Molla on the 21st Century Repair Shop
RR 071: Chris Price from Saratoga Shell
RR 070: G Jerry Truglia with ATTS
RR 069: E-Myth: Working ON your business and not IN it.
RR 068: Shari Pheasant from Horse Power Strategies
RR 067: Joe Valind from Auto Safety Center
RR 066: Tony Molla from the Automotive Service Association (ASA)
RR 065: Darrell Marx from Darrell’s Firestone
RR 064: BJ Lee from Institute of Automotive Business Excellence
RR 063: Value of a Business Coach
RR 062: Tom Ham of Automotive Management Network
RR 061: Keith Katz from Quality Service Center
RR 060: Greg Buckley from Buckley’s Car Care
RR 059: Technician Training Best Practices -Roundtable
RR 058: Robert Redding from ASA
RR 057: John Passante discussing the Women’s Board Book on Leadership
RR 056: Multi-Shop Ownership: Opportunities & Challenges
RR 055: Louis Efron from Telsa
RR 054: Social Media Best Practices
RR 053: Danny Sanchez from Autoshop Solutions
RR 052: Mike Davidson from Parkway Automotive
RR 051: Bill Hanvey from AASA
RR 050: Joe Sevart of I70 Auto Service
49.
RR 049: Bob Greenwood from AAEC
RR 048: Jeff Matt from Victory Auto Service
RR 047: Trish Serratore SR Vice President of ASE
RR 046 Greg Skolnik from Motor Works
RR 045: Kim Walker from 5 Stones Media
RR 044: Rick Bilger from Advanced Auto Pros
RR 043: Trish Serratore President NATEF & AYES
RR 042: Dave Toole from Tooles’ Garage
RR 041: Jim Murphy from Elite Worldwide
RR 040: Roger Lanctot from Strategy Analytics
RR 039: Bill Nalu from Interstate Auto Care
RR 038: Kathleen Schmatz from the Auto Care Association
RR 037: Bill Moss from EuroService Automotive
RR 036: Peter Meier from Motor Age
RR 035: Jerry Kezhaya from The Auto Shop
RR 033: Donny Seyfer from Seyfer Automotive
RR 032: Malcolm Sissmore on Telematics
RR 031: Todd Holiday from Winchester Tire
RR 030: Donny Seyfer Chairman ASA
RR 029: Andy Massoll from Curt’s Service
RR 028: Leigh Anne Best from Brakes For Breasts
RR 027: Bogi Lateiner from 180º Automotive
RR 026: Craig Clark from Alfred State College
RR 025: Frank Butkus-Leutz from Desert Car Care
RR 024: Jill Trotta from Repair Pal
RR 023: Maryann Croce from Croce’s Transmissions
RR 022: Amy Mattinat from CCC Women’s Board
RR 021: Bill Hill from Mighty Auto Pro
RR 020: Michael Haeg from Century Interactive
RR 019: Greg Buckley from Buckley’s Auto Care
RR 018: Michael Rukov, YANG
RR 017: Dave Serio from Vehicle Service Plus
RR 016: Dave Striegel on NAPA Conference
RR 015: Judy Walter from Zimmerman’s Automotive
RR 014: Matthew Roayaee from Auto Check-Cypress Station
RR 013: Amy Mattinat from Auto Craftsmen
RR 012: Joe Marconi from Osceola Garage – Part 2
RR 011: Joe Marconi from Osceola Garage – Part 1
RR 010: Doug Whiteman from George’s Sierra Shell-Part 2
RR 009: Doug Whiteman from George’s Sierra Shell-Part 1
RR 008: Diane Larson from Larson’s Service
RR 007: Gene Morrill-Part 2 Certified Automotive
RR 006: Gene Morrill- Part 1 Certified Automotive
RR 005: Clint Dudley from Shade Tree Auto
RR 004: Dynamic Automotive Part 3
RR 003: Dynamic Automotive Part 2
RR 002: Dynamic Automotive Part 1
RR 001: Dave Striegel from Elizabeth Auto Care
RR 000: Overview & Purpose of Remarkable Results Podcast
