88.
Keeping Your Shop Floors Clean – Why and How [CC 088]
49.
Donnie Hudson and Shop Tour with John Eppstein [AW 049]
632.
Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]
219.
Tires as a Profit Center [THA 219]
631.
EOS Part 3: People with Barry Barrett [RR 631]
48.
Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048]
630.
ASE Educational Foundation [RR 630]
218.
Managing Family Business Dynamics [THA 218]
629.
Scan Tools Part 1 [RR 629]
87.
Women Shop Owners Round Table [CC 087]
47.
Judy Haglin and Shop Tour at Fine Tuned Auto with Ken Wedow – [AW 047]
628.
From Hobby to Drift Racing Career with Matthew Haugen [RR 628]
217.
Auto Repair in the Decade of the Nineties [THA 217]
627.
How to Have a Four Day Work Week with Eric Henley [RR 627]
46.
Chris Cotton and Shop Tour at Midwest Performance – Andy Bizub [AW 046]
626.
A Very Personal Story with Kevin Eckler [RR626]
216.
Have You Started Your Apprentice Program? [THA 216]
625.
Employee Review Process with Bryan Kelley [RR 625]
45.
Mitch Schneider and Shop Tour at Mark’s Independent with Colleen Yarger [AW 045]
624.
EOS Part 2: Vision with Barry Barrett [RR624]
215.
Rethinking Your ASE Certification [THA 215]
623.
Lessons on 3rd Generation Family, Networking and the Front Counter- Steve Mancinelli [RR 623]
622.
Chris Cloutier – 20 Questions in 30 Minutes [RR 622]
214.
Preventing Zoom Burnout [THA 214]
621.
The Virtual Service Advisor [RR 621]
620.
Millennials A to Z – Part 2 – Sara Fraser [RR 620]
213.
Service Advisor Role Play #5 [THA 213]
619.
ASE Update: Approaching 50 Years of Certification Excellence [RR 619]
618.
Never the Cheapest but the Best Value Shop – Travis Guy [RR 618]
212.
Charging What We are Worth [THA 212]
617.
A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]
616.
EOS Part 1: How EOS helps Owners Get More Out of Their Business – Barry Barrett [RR 616]
211.
Retirement Plans and Profit Sharing Insights [THA 211]
615.
New Technology – Finding Out How it Works – Dave Hobbs Part 3 [RR 615]
614.
What it Takes to Be the Leader of a Family Business [RR 614]
210.
Where the Money Goes – The $100 Lesson [THA 210]
613.
Discover the Hard Truths. Fix Your Attitude. [RR 613]
612.
How To Make Your Business Better and More Productive Than What it is Today? – Bob Greenwood [RR 612]
209.
Building Deep Ties to the Community [THA 209]
611.
Hiring Practices with Bryan Kelley [RR 611]
610.
The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]
208.
Stop Selling From Your Wallet [THA 208]
609.
MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]
608.
Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]
207.
Pre Scheduling Appointments – The Time Has Come [THA 207]
607.
Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607]
606.
Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]
206.
Proof of Concept [THA 206]
605.
How to Implement Your Own Apprentice Program [RR 605]
604.
Women in Auto Care Awards 2020 [RR 604]
205.
Requirement for Growing a Branch Store [THA 205]
603.
Millennials in High Gear with Sara Fraser – Part 1 [RR 603]
602.
The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602]
204.
What Will 2021 Be Like? [THA 204]
601.
How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]
8.
An Unprecedented Year and Strategies for 2021 – Bonus Episode 8
600.
Reflections of My First Episode and Prudent Advice for the Ages [RR 600]
203.
How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]
599.
From College to ADAS Calibrations – Learning How [RR 599]
598.
Social Media Influencer- Do What is Right and Not Easy [RR 598]
202.
Why Fix a Negative Attitude in your Shop [THA 202]
597.
Thinking Way Outside the Box with Greg Buckley [RR 597]
596.
Hiring a Business Coach [RR 596]
201.
Creating the Right Environment for Shop Efficiency [THA 201]
595.
Frank Scandura – 20 Questions in 30 Minutes [RR 595]
594.
Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]
200.
A Blessing in Disguise From My Biggest Mistake [THA 200]
593.
Managing Holiday Stress Amid the Pandemic - Dr. Dave Weiman [RR 593]
592.
Avoiding Comebacks with Dave Hobbs [RR 592]
199.
Buying & Selling: A Tale of Two Deals [THA 199]
591.
Customer Service vs. Customer Experience with Murray Voth [RR 591]
590.
Science Based Hypnotherapy with Maureen Pisani [RR 590]
198.
Four Corner – Four Wall Shop Inspection [THA 198]
589.
Doug Grills – 20 Questions in 30 Minutes [RR 589]
588.
The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]
197.
Electric Vehicles – The Future Unfolds [THA 197]
587.
Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]
586.
Service Advisor Advice from Steve Shaw [RR 586]
196.
Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196]
585.
Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585]
584.
ADAS and Tech Advances – Joe Register [RR 584]
195.
Coaches Lab: Why Employees Leave [THA 195]
583.
Dave Kusa – 20 Questions in 30 Minutes [RR 583]
582.
Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582]
194.
Auto Repair in the Decade of the Eighties [THA 194]
581.
Cybersecurity: Defend and Protect Your Business and Network [RR 581]
580.
The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580]
193.
Apprentice Stories [THA 193]
579.
Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]
578.
Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578]
192.
Improving Work Flow [THA 192]
577.
Shop Talk 9: The Ladies Have a Lot To Say [RR 577]
576.
Life After Succession – Randy Pickering [RR 576]
191.
Incentive Plans [THA 191]
575.
Wealth Building: Become a Financial Adult [RR 575]
574.
Massachusetts Right to Repair Law: Vehicle Data Access [RR 574]
190.
Succession Planning: With an Internal Candidate [THA 190]
573.
Procedures and Systems Part 2 with Brian Gillis [RR 573]
572.
Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572]
189.
Delayed Maintenance: The Power of Appointments [THA 189]
571.
Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571]
570.
Margaret Palango – 20 Questions in 30 Minutes [RR 570]
188.
Succession With a Family Member [THA 188]
569.
Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569]
568.
Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568]
187.
Labor Rates: A Function of the Business Not the Market [THA 187]
567.
The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567]
566.
Mike Tatich – 20 Questions in 30 Minutes [RR 566]
186.
Live at the Grill with Chris Della Bella [THA 186]
565.
Giving Back: His Calling to Expose the Automotive to High School Students [RR 565]
564.
The Moment of Impact - Validate Your Leadership - Paul McCarthy and John Passante [RR 564]
185.
Apprentice Program – Grow Your Own Technician [THA 185]
563.
Patrick McHugh – 20 Questions in 30 Minutes [RR 563]
562.
Why Coaching is a Business Life Saver – Rick White [RR 562]
184.
Decade the Seventies – Talking Auto Repair [THA 184]
561.
Ryan Clo – 20 Questions in 30 Minutes [RR 561]
560.
Improve Your Leadership Influence: Join Toastmasters [RR 560]
183.
Selling Your Business – The First Steps [THA 183]
559.
Make Customer Service your Single Biggest Competitive Advantage [RR 559]
558.
Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]
182.
Bussiness Side of ADAS – Part 2 [THA 182]
557.
Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557]
556.
Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556]
181.
Fake Reviews: How to Handle Them [THA 181]
555.
If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]
554.
Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554]
180.
Why We Have Loaner Cars [THA 180]
553.
Unscripted with Andy Bizub and Lucas Underwood [RR 553]
552.
Aftermarket Pros Talk Tesla [RR 552]
179.
Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]
551.
A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]
550.
Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]
178.
Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]
549.
Female Impact: Getting Through [RR 549]
548.
Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548]
177.
Financial Help For Your Team [THA 177]
547.
Business Processes and Better Staffing with Brian Gillis [RR 547]
546.
Remedy: Shop has Case of COVID-19 [RR 546]
176.
Social Media Strategies as we Re-Open the Economy [THA 176]
545.
Theft of Catalytic Converters with Peter Neilson [RR 545]
544.
Diagnostic Pathways vs. Silver Bullets [RR 544]
175.
The Value of a Strong Banking Relationship [THA 175]
543.
Embracing Change with David Martin [RR 543]
542.
Businesses Grow when Owners Grow – Maryann Croce [RR 542]
174.
Adapt or Die – A Look Ahead [THA 174]
541.
Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]
540.
From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ]
173.
Training 2020 and Beyond – Future Techniques and Strategies [THA 173]
539.
Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]
538.
Status of the Aftermarket – Journalist Mark Phillips [RR 538]
172.
Insurance Reviews – What if Scenarios [THA 172]
537.
A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]
536.
Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ]
171.
Multi Shop Operations – Acquisition – Selling [THA 171]
535.
Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]
534.
Gamification – Changing Behavior with Kent Bullard [RR 534]
170.
Looking Ahead to the New Normal -Part 1 [THA 170]
533.
Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533]
532.
Trainers Speak to Their Craft [RR 532]
169.
The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]
531.
Bright Light Shines from this Business Coaches Round-Table [RR 531]
530.
Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530]
168.
Success Stories from the Coaching Front Lines PART 2 [THA 168]
529.
Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529]
528.
Technician Round Table - Part 9 OUTSPOKEN on Training - Heipp - Landry - Fanslow [RR 528]
167.
Success Stories from the Coaching Front-lines [THA 167]
527.
Do You Understand Your Role? [RR 527]
526.
Tech Update: AI and The Autonomous Vehicle [RR 526]
166.
What Would I Tell My Younger Self [THA 166]
525.
Are you a Shop Owner or a Business Owner [RR 525]
524.
What Needs to be in Your Marketing Plan Right Now [RR 524]
165.
Surviving an Economic Downturn [THA 165]
523.
Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ]
522.
Lift Safety with Rick White [RR 522]
7.
Final Inspection – Quality Controls & Covid-19 [Bonus 07]
164.
Final Inspection – Quality Controls & Covid-19 [THA 164]
6.
Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]
521.
Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521]
5.
Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05]
520.
Becoming a LEAN Technician [RR 520]
519.
Knowing All About ADAS Will Make You a Smarter Technician [RR 519]
3.
Bonus Episode 03 – Town Hall Academy on Insurance Coverage
518.
Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]
517.
Stop Being Afraid – Bryan Gossel [RR 517]
516.
Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]
515.
Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515]
514.
Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]
513.
In Search of Silver Bullets – Scott Shotton [RR 513]
512.
Aftermarket Acumen Part 5 – Succession [RR 512]
511.
Zero Dollar Customers – Tom Palermo [RR 511]
510.
Aftermarket Acumen Part 4 – Technician Pay [RR 510]
509.
Teaching Students at Kustom Built Cars [RR 509]
508.
Aftermarket Acumen Part 3 [RR 508]
507.
Becoming the CEO – Bob Greenwood [RR 507]
506.
Aftermarket Acumen Part 2 – HR Concerns [RR 506]
505.
Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505]
504.
Aftermarket Acumen Part 1 [RR 504]
503.
Partnerships [RR 503]
502.
Impact Award Winners 2019 [RR 502]
501.
Survey Says! [RR 501]
2.
Bonus Episode 2 – Little Effort – Big Benefit
500.
What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]
499.
Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]
498.
Dynamic Leadership – Building Your Leadership Team [RR 498]
497.
Erik Mortensen – Former Technician Now Automotive Educator [RR 497]
bonus
Bonus Episode – Them Changes | A Must Listen
496.
Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]
495.
Accepting Text Message Payments Will Transform Your Shop – Steve Ciabattoni [RR 495]
494.
RR 494: Women In Auto Care 2019 Honorees
RR 493: Do More of 2020 – Goals – Standards
RR 492: YouTube – Benefit or Burden Part 2
RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It
490.
Technician Round Table – Part 8 – Loyalty – Heipp – Landry – Fanslow [RR 490]
RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems
RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019
RR 487: Joe Register – Will You Be at the Forefront of Technology?
486.
RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3
RR 485: Warren Parr – Learning and Innovating with the PicoScope Club
RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent
RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier
RR 482: Technician Shortage Solution – College Apprentice Program
RR 481: David Saline – Start or Grow Your Fleet Business
480.
RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?
RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies
RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits
RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop
RR 476: Chris Cloutier and Scott Brown – Productivity Hacks
RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2
RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think
RR 472: Jeff Rudnick – Marketing Do or Die
RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks
RR 470: Automotive Students Speak Out on Their Future
RR 469: ASA Technology and Telematics Forum 2019
RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders
RR 467: Servando Orozco on Franchising
RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals
RR 465: Tom Ham – Your Only Competitor is Yourself
RR 464: YouTube – Benefit or Burden Part 1
RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!
RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional
RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1
RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!
RR 459: Standards And Values Foster a United Purpose for Your Team
RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?
RR 457: Justin Allen – Working Too Hard? Feel Burned Out?
RR 456: Jennifer Grady ESQ – Harassment Training Required by Law
RR 455: Scott Shotton – Building Quality Trainers of Tomorrow
RR 454: Danny Durbin – Integrating the Third Generation
RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!
RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony
RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff
trailer
Trailer – Why Would You Want To Listen and Who the Heck Am I?
RR 450: Michael Eilbracht – Becoming an Industry Trainer
RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?
448.
RR 448: Larry Dragan – Life After Selling My Business – Lemon Law Expert Witness, Certified Mediator and Appraiser
RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?
446.
RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket
445.
RR 445: Cash Management with Chris Cotton
444.
RR 444: Technician Round Table – Part 7 – Professionalism and More - Heipp – Landry – Fanslow:
443.
RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair
442.
RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies
441.
RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?
440.
RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner
439.
RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR
RR 438: My New Shop – From the Ground Up – Doug Callaghan
RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen
RR 436: Brad Beeston – Building a Reputation Online
RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019
RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students
RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business
RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer
RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals
RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business
RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan
RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training
RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest
RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand
RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon
RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability
RR 423: Shop Talk 10 – Sold My Business – What’s Next?
RR 422: A Case for Shop Specialization
RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’
RR 420: Kim Walker – Building a StoryBrand
RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs
RR 418: AIST – The Future of Automotive Education
RR 417: Rob Rowsell – Achieving Success on a Curved Road
RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team
RR 415: Mitch Schneider – Legacy Aftermarket Influencer
RR 414: Elevating Our Industry’s Definition of Mechanic/Technician
RR 413: Jill Trotta on Pricing Transparency
RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant
RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein
RR 410: Tom Ham – Running Your Business Remotely
RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!
RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education
RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!
RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor
RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss
RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind
RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.
RR 402: Generation Z – Understanding Our Newest Employees and Customers
RR 401: Family Succession Part 1 – Our Future Female Shop Owners
RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”
RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner
RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation
RR 397: Acquisition Integration – A Look Inside a New Location Transition
RR 396: Education – Inside the Automotive Business School of Canada
RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image
RR 394: What Quality Employees Really Want – Results From a Technician Survey
RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.
RR 392: Shop Talk 7 – The Leading Ladies
RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.
RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers
RR 389: The Art of Successful Mentoring
RR 388: Re-Inventing You! A Personal Story Of Prolific Change.
RR 387: In Praise of Our Trainers
RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners
RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve
RR 384: Women In Auto Care 2018 Honorees!
RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable
RR 382: A Champion for Women in The Automotive Industry
RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks
RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.
RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under
RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews
RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem
RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)
RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops
RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers.
RR 373: Shop Talk 5 – Retired and Still Helping the Industry
RR 372: Edwin Hazzard – Training is the Responsibility of the Technician
RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele
RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!
RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.
RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.
RR 367: Mike Tatich. John Maxwell Leadership Certified.
RR 366: Defend Our Marketplace – Keeping Up With Connected Cars
RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach
RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.
RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else
RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow
RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.
RR 360: Shop Talk 3 – Millennial Shop Owners.
RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.
RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades
RR 357: Shop Talk Volume 2- Women Shop Owners
RR 356: Bruno Tabbi And The Power of a Vanity Phone Number
RR 355: Andrew Emery from Antero Automotive has The Best Job in the World
RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals
RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry
RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!
RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’
RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.
RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels
RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care
RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service
RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry
RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light
RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre
RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman
RR 342: Brandon Steckler – Diagnostician, Trainer, Writer
RR 341: Mark Bergasse, Carlo Sabucco, Glenn Colling, Todd Sarson. Friends First-Competitors Second.
RR 340: Seth Thorson Creates $25,000 Scholarship Endowment
RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals
RR 338: Technician Round Table – Part 5 – Heipp – Landry – Fanslow
RR 337: Mandy Pennington from Net Driven – Influence Your Customer in Their Digital Hangouts
RR 336: Bogi Lateiner “On the Road” with the ’57 Chevy Montage
RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers
RR 334: Deb and Craig Van Batenburg from ACDC – Part 2
RR 333: Keith Benline & Jeremy O’Neal – 10 Steps to a $1M Shop
RR 332: Mort Schwartz – Legacy Interview
RR 331: Kelly Bennett – ‘Kelly The Coach’
RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology
RR 329: Tom Ham Part 2 – Automotive Management Network
RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt
RR 327: Prepare to Change – O’Neal – Barrett – Cloutier
RR 326: Sherri Stock from InMotion Auto Care
RR 325: Cecil Bullard on Succession Planning
RR 324: Finding Momentum and Camaraderie in the Canadian Aftermarket
RR 323: Jennifer Filzen from Rock Star Marketing
RR 322: The Future Shop – A Business Coach Perspective – Haas & Greenwood
RR 321: Association Membership More Important Than Ever – Round Table Vision 2018
RR 320: Kathleen Jarosik from Xpertech Auto Repair
RR 319: ASA Northwest – Jobst, Smith, Kelley
RR 318: Ryan Kooiman, Jeff Masterman & Jerry Bishop from Standard Motor Products Training
RR 317: Mark Colaw from CarFest and Seymour’s Garage
RR 316: Scott Brown with Diagnostic Network
RR 315: Chris Gardner from AASA
RR 314: Educator Think Tank – Vision 2018
RR 313: Taurayi Raymond Sewera from Truck Tech & General Services
RR 312: NASTF – The Road To Great Technicians
RR 311: Scott Pelava from Lonsdale Auto Works
RR 310: Ron Ipach from Repair Shop Coach
RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall
RR 308: Mike Bennett from Mike’s Kars and an ATI Coach
RR 307: Chris Cloutier – Entrepreneurial Lessons from a Serial Entrepreneur
RR 306: The Young Auto Care Network Group – YANG
RR 305: Derek Kaufman – Joran Thompson – Living in a APP World
RR 303: Jason Soto from Mobilesoft.com
RR 302: Lisa and Kevin Eckler
RR 301: Matt Purselle from Revolution
RR 300: 300th Retrospective: Interview with Host Carm Capriotto
RR 299: Christopher Petersen from Northwest Automotive
RR 298: Mark Roberts from Schertz Auto Service
RR 297: Jay Goninen from Find A Wrench & Find A Mechanic.com
RR 296: The Digital Shop – A Discussion | Sevart | Connor | Kleinschmidt
RR 295: David Eschbach from Spirit One Group on the Service Advisor
RR 294: Jeff Buckley & Jeff Matt on Social Media
RR 293: Brin Kline, AAM form Assured Auto Works
RR 292: Technician Round Table – Part 4 – Heipp – Landry – Fanslow – Meyers
RR 291: Bambi Crozier from Car Clinic and ASOG
RR 290: Al Haberstroh and Robert Cannon
RR 289: Tony Adams from Weavers Auto Center
RR 288: Jorge Antico from eAutoClub.com
RR 287: Bill Haas – Millennials – How to Lead and Engage This Generation
RR 286: Robert ‘Dutch’ Silverstein from A & M Auto Service
RR 285: Ryan Blair – Blair Automotive
RR 284: Women In Auto Care Honorees
RR 283: Bob Rodriguez – Legacy Industry Trainer
RR 282: Jennifer Maher from TechForce – Technician Shortage – Solution Update
RR 281: Auto Care Impact Award- Four For The Future 2017
RR 280: Eric Svedberg and Rex Cate from Automotive Specialists
RR 279: Wheat Ridge High School STEM Program – Auto Shop on Steroids
RR 278: Emerging Technology – How Will the Aftermarket Prepare – Service EDU @ AAPEX17
RR 277: Andy Bizub from Midwest Performance Cars
RR 276: SPARK 2017 at AAPEX
RR 275: Chris Chesney – Sr. Director Customer Training – Carquest Technical Institute
RR 274: Bill Hanvey and Bill Long / Co-Chair of AAPEX 2017
RR 273: Technician Round Table Part 3 -Heipp – Landry -Fanslow
RR 272: Marcus Marchegger from Capital Automotive
RR 271: Jim Morton – Aftermarket Trainer and ATC Educator
RR 270: Leon Anderson from Integrity Auto Care
RR 269: ASA-Pennsylvania ‘Super Saturday’ – Training Event
RR 268: Scott Wheeler from Automotive Consultants Group
RR 267: Brian Bates from Eagle Automotive
RR 266: Patrick McHugh from Bimmer Rescue, Richmond, VA
RR 265: Kevin Hurley from Mission Viejo Transmissions & Auto Repair & Girls In The Garage
RR 264: Steve Ciabattoni – Credit Card Compliance
RR 263: Jason Servidio – VP Transformers Institute
RR 262: Skip Potter – Retired Executive Director NASTF
RR 261: Jim and Shelly Fleischman from Automotive Alley
RR 260: Vic Tarasik – Part 2 – Life’s Lessons
RR 259: Clint Dudley from Shade Tree Auto – Update
RR 258: John Francis from Francis Automotive Services
RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors
RR 256: Rachael Wacha from City Auto Repair
RR 255: David Milne from ATMC and ASE
RR 254: Rod Stephens from The Stephens Law Firm
RR 253: Scott Buckley & Steve Bullins
RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid
RR 251: Craig O’Neill form O’Neill’s Transmission Service
RR 250: Dave Hobbs – Lead Technical Trainer- Delphi
RR 249: Brenda & Brent O’Neal from Repair One Automotive
RR 248: Tom Lambert from Shadetree Automotive
RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like?
RR 246: Scott Brown from iATN
RR 245: Kate Jonasee from K-Tech in Sebastopol, CA
RR 244: Brian Sump from Avalon Motorsports
RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation
RR 242: Rick White from 180BIZ
RR 241: Jorge Menchu – AES Wave and Instructor
RR 240: Marion Miller from Complete Marketing Resources
RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology
RR 238: Greg Bunch from Aspen Auto Clinic
RR 237: Rhonda Hiltbrand – News Works Marketing Group
RR 236: Bob Cooper – Elite Worldwide
RR 235: Tom Piippo from Tri-County Motors
RR 234: Vic Tarasik – Major Accounts Director at RLO
RR 233: Brian Weeks from atc AutoCenter
RR 232: Dennis McCarron – On Sales
RR 231: Tony Tatich from TMT Complete Auto Service Center
RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow
RR 229: Ciara Pegoda – Leadership 2.0 – Part 3
RR 228: Ciara Pegoda – Leadership 2.0 – Part 2
RR 227: Ciara Pegoda – Leadership 2.0 – Part 1
RR 226: Connected CARS Detroit May 2017 – An Overview
RR 225: Jose Gonzalez – Educator
RR 224: Family Business: Three Dads Point of View
RR 223: Family Business: Three Sons Point of View
RR 222: Dwayne Myers from Dynamic Automotive
RR 221: Bill Greeno from Quality Automotive & Smog
RR 220: Barry Barrett & Tom Ziglar
RR 219: Nick Lenhart from Lenhart’s Service Center
RR 218: Rick Escalambre, Educator – Trainer
RR 217: Stacia Hamp from Community Auto
RR 216: Dennis McCarron from Dealer Strategic Planning
RR 215: Derek Kaufman from Schwartz Advisors – Business Model Transformation
RR 214: Carrie-Lynn Rodenberg from Turnkey Marketing
RR 213: Wayne Colonna from ATSG
RR 212: Chuck Abbott from CPS Automotive
RR 211: Judi and Dana Haglin from Haglin Automotive
RR 210: Service Professional Round Table -O’Neal -Winters -Bohnert
RR 209: Pierre Respaut – Former BMW Shop Owner, Trainer, TST Vice-President
RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett
RR 207: Gonzo’s Tool Box Part 2
RR 206: Technician Round Table Part 1 -Heipp – Landry -Fanslow
RR 205: Chris Monroe from Monroe Tire & Service in Shelby, NC
RR 204: Vision 2017 Leadership Round Table Interview
RR 203: Russell McCloud from Accurate Automotive Attention
RR 202: Bogi Lateiner and the Chevy Montage All Female Build
RR 201: Margie van Lierop from Beach Cities Garage
RR 200: 200th Episode Retrospecitive
RR 199: Brett Beachler from Beachlers Vehicle Care & Repair
RR 198: Oscar Manzo – 2016 Counter Professional of the Year
RR 197: Gary Pontious, Jr. from Toledo Auto Care
RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016
RR 195: Tatsu Tsuchida from Tokyo Automotive
RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016
RR 193: Kirk Richardson from South Street Auto Care
RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer
RR 191: George Arrants – Career Educator, Trainer and Recruiter
RR 190: The Potential Of Potential – Leadership Round Table
RR 189: Uwe Kleinschmidt from AutoVitals
RR 188: Marlo Miranda – 2016 ASE Instructor of the Year
RR 187: Parker Davis – BMW Specialist – Owner Broad Stroke Associates
RR 186: Chris Cloutier on Shop Technology
RR 185: Bill DeBoer Jr, AAM from DeBoer’s Auto Sales and Service
RR 184: Tim Dwyer Automotive Education Specialist at Consulab
RR 183: Michele Winn, Diagnostician at Beck Service Center
RR 182: Bobby Bassett on Cooling System Comebacks
RR 181: Jerry Kubitsky from Summit Transmissions
RR 180: Jorge Menchu from AES Wave and Industry Instructor
RR 179: Tristan Realubit from Real Autohaus Automotive
RR 178: The Digital Sales Process with Jeremy O’Neal and Chris Cloutier
RR 177: Joe Hanson from Gordie’s Garage
RR 176: Jennifer Maher from TechForce Discussing a Solution to the Technician Shortage
RR 175: Brian Jesko – Shop owner doesn’t have customers, but friends for life.
RR 174: All Women Panel from Pittsburg State Univ-Seniors in Automotive Technology
RR 173: Nick Modesti from Modesti’s Car Care Center
RR 172: Giuliano Zuccato, Clay Sculptor – 1964 Mustang
RR 171: Robert Noriega from Autoworks Tampa
RR 170: Jude Larson, JML Real Solutions
RR 169: Seth Thorson from Eurotech Auto Repair
RR 168: Bob Heipp – Mobile Diagnostician
RR 167: Eric Svedberg from Automotive Specialists
RR 166: Jim Cathcart from the Cathcart Institute
RR 165: Mark Goldsmith from Mark’s Independent Service
RR 164: Scott Norman – Skills USA & Worldskills USA
RR 163: Frank Scandura from Frank’s European
RR 162: Rodger Bland, GEARS Magazine Editor
RR 161: John Miller from Freedom Automotive
RR 160: Ray Fisher from ASA Michigan
RR 159: Jason Malo form Advanced Automotive Performance
RR 157: Jason Hladyniuk from Oxford Tire and Auto Centre
RR 156: Kathleen Long from Repair Pal
RR 155: Social Media Strategy with Greg Buckley & Frank Leutz
RR 154: Ray Kunz from ACT
RR 153: Doug Callaghan from Vic’s Service Centre
RR 152: Scott Norman Automotive Educator
RR 151: Gary Keyes from E & M Motors
RR 150: Murray Voth – Freedom Consulting & Training
RR 149: Carolyn Coquillette from Luscious Garage
RR 148: Bobby Bassett From Gates Corporation
RR 147: Jacquie Walter Hower from Zimmerman’s Automotive
RR 146: Matt Fanslow – Technician Interview
RR 145: Dennis Montalbano from German Auto Repair
RR 144: John Passante – High Touch Leadership in a High Tech World
RR 143: Kevin Donohoe from Pacific Motor Service
RR 142: Dan Marinucci from Communique’
RR 141: Scott Waddle of Precision Auto Service
140.
RR 140: Maylan Newton – Catastrophic Failure of Me
RR 139: Jeff Buckley from My Fathers Shop
RR 138: James Snider from Auto Tech Career.com
RR 137: John Anello from Auto Tech On Wheels
RR 136: Dave Erb from Hire Frederick
RR 135: Garry Plimmer from Garry’s Automotive
RR 134: Todd Erickson from Identifix
RR 133: TJ Reilly from Same Day Auto Service
RR 132: Auto Care – Industry Job Board
RR 131: Don Smith from Elite Electronics
RR 130: Barry Barrett from RLO
RR 129: Jerry Holcom from S & S Service
RR 128: Joel Ayers of the Automotive Aftermarket Charitable Foundation
RR 127: Dave Kusa of Autotrend Diagnostics
RR 126: John Gardner Automotive Instructor and Host of Tech Garage
RR 125: Succession Planning Round-Table
RR 124: Jeremy O’Neal from Advisorfix
RR 123: Pete Rudloff from Pete’s Garage
RR 122: ASE Test ‘Uncovered’
RR 121: Nikki Ayers from Ayers Automotive
RR 120: Suzanne Hawley from Family Service Day
RR 119: John Eppstein from John’s Automotive Care
RR 118: Supplier Needs- What constitutes a strong business partnership?
RR 117: John Bridgwater from Wrights Automotive Service
RR 116: Craig & Deb Van Batenburg from ACDC
RR 115: Doug Grills from AutoStream Car Care Center
RR 114: Service EDU – Technician Training Program
RR 113: Kim Auernheimer from CS Automotive
RR 112: Randy Baker – ASE/NATEF Industry Education Alliance Educator of the Year 2015
RR 111: Frank Palange from V & F Auto
RR 110: Brent Berman from Federal-Mogul Motorparts
RR 109: Scott ‘GONZO’ Weaver
RR 108: Maylan Newton from ESI -Part 1
RR 107: Ron Haugen of Westside Auto Pros
RR 106: Bill Haas from NACAT
RR 105: Big Event Technician Training
RR 104: Todd Westerlund from Kukui
RR 102: Donna Wagner form Northwood
RR 101: Ron Inchausti from Coast Motor Werk
RR 100: 100th Episode Retrospective
RR 099: Randy Lucyk from Kalkaska Midas
RR 098: Ryan Kooiman, Dir. of Training, Standard Motor Products
RR 097: Jeff Ruffing from Ruffing Automotive Services
RR 096: Jeff Peevy of AMI on Creating A Learning Culture
RR 095: Tim Davison from Chumbley’s Auto Care
RR 094: Mike Davidson from American Skilled Labor Association
RR 093: Technician Mentor/Apprentice
RR 092: Ryan Clo from Dubwerx in Cincinnati, OH
RR 091: Womens Board Winter 2016 Meeting – Compilation
RR 090: Technician Training Round-Table Part 2
RR 089: Larry Moore from Larry’s Auto Works
RR 087: Tom Palermo from Preferred Automotive Specialists
RR 086: Cecil Bullard from Institute for Automotive Business Excellence
RR 085: Brian Bowersock of West Automotive Group
RR 084: Sheri Hamilton from ASA-Midwest
RR 083: Behind Scenes of Connect Car: Part 2 – What did we learn from CES 2016?
RR 082: Joe Miles from Kaiser Tire & Auto
RR 081: Jody DeVere from Ask Patty.com
RR 080: Michael Morgan from Frost Transmission
RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence
RR 078: Behind the Scenes on the Connected Car Part 1
RR 077: Jeff Peevy of AMI
RR 076: Alan ‘Ollie’ Gelfand
RR 075: Brian Cruickshank from University of the Aftermarket
RR 074: Catering to the Female Customer
RR 073: Charitable Initiatives in the Automotive Aftermarket
RR 072: Tony Molla on the 21st Century Repair Shop
RR 071: Chris Price from Saratoga Shell
RR 070: G Jerry Truglia with ATTS
RR 069: E-Myth: Working ON your business and not IN it.
RR 068: Shari Pheasant from Horse Power Strategies
RR 067: Joe Valind from Auto Safety Center
RR 066: Tony Molla from the Automotive Service Association (ASA)
RR 065: Darrell Marx from Darrell’s Firestone
RR 064: BJ Lee from Institute of Automotive Business Excellence
RR 063: Value of a Business Coach
RR 062: Tom Ham of Automotive Management Network
RR 061: Keith Katz from Quality Service Center
RR 060: Greg Buckley from Buckley’s Car Care
RR 059: Technician Training Best Practices -Roundtable
RR 058: Robert Redding from ASA
RR 057: John Passante discussing the Women’s Board Book on Leadership
RR 056: Multi-Shop Ownership: Opportunities & Challenges
RR 055: Louis Efron from Telsa
RR 054: Social Media Best Practices
RR 053: Danny Sanchez from Autoshop Solutions
RR 052: Mike Davidson from Parkway Automotive
RR 051: Bill Hanvey from AASA
RR 050: Joe Sevart of I70 Auto Service
RR 049: Bob Greenwood from AAEC
RR 048: Jeff Matt from Victory Auto Service
RR 047: Trish Serratore SR Vice President of ASE
RR 046 Greg Skolnik from Motor Works
RR 045: Kim Walker from 5 Stones Media
RR 044: Rick Bilger from Advanced Auto Pros
RR 043: Trish Serratore President NATEF & AYES
RR 042: Dave Toole from Tooles’ Garage
RR 041: Jim Murphy from Elite Worldwide
RR 040: Roger Lanctot from Strategy Analytics
RR 039: Bill Nalu from Interstate Auto Care
RR 038: Kathleen Schmatz from the Auto Care Association
RR 037: Bill Moss from EuroService Automotive
RR 036: Peter Meier from Motor Age
RR 035: Jerry Kezhaya from The Auto Shop
RR 033: Donny Seyfer from Seyfer Automotive
RR 032: Malcolm Sissmore on Telematics
RR 031: Todd Holiday from Winchester Tire
RR 030: Donny Seyfer Chairman ASA
RR 029: Andy Massoll from Curt’s Service
RR 028: Leigh Anne Best from Brakes For Breasts
RR 027: Bogi Lateiner from 180º Automotive
RR 026: Craig Clark from Alfred State College
RR 025: Frank Butkus-Leutz from Desert Car Care
RR 024: Jill Trotta from Repair Pal
RR 023: Maryann Croce from Croce’s Transmissions
RR 022: Amy Mattinat from CCC Women’s Board
RR 021: Bill Hill from Mighty Auto Pro
RR 020: Michael Haeg from Century Interactive
RR 019: Greg Buckley from Buckley’s Auto Care
RR 018: Michael Rukov, YANG
RR 017: Dave Serio from Vehicle Service Plus
RR 016: Dave Striegel on NAPA Conference
RR 015: Judy Walter from Zimmerman’s Automotive
RR 014: Matthew Roayaee from Auto Check-Cypress Station
RR 013: Amy Mattinat from Auto Craftsmen
RR 012: Joe Marconi from Osceola Garage – Part 2
RR 011: Joe Marconi from Osceola Garage – Part 1
RR 010: Doug Whiteman from George’s Sierra Shell-Part 2
RR 009: Doug Whiteman from George’s Sierra Shell-Part 1
RR 008: Diane Larson from Larson’s Service
RR 007: Gene Morrill-Part 2 Certified Automotive
RR 006: Gene Morrill- Part 1 Certified Automotive
RR 005: Clint Dudley from Shade Tree Auto
RR 004: Dynamic Automotive Part 3
RR 003: Dynamic Automotive Part 2
RR 002: Dynamic Automotive Part 1
RR 001: Dave Striegel from Elizabeth Auto Care
RR 000: Overview & Purpose of Remarkable Results Podcast
