94.
Annual AAPEX Service Award Nominations [CC 094]
63.
Russ Crosby and Shop Tour with Tom Palermo [AW 063]
660.
Right to Repair Update – Hanvey & Lowe [RR 660]
233.
Succession Strategies – A Real World Example [THA 233]
659.
Technician Outlook with Jake Sorensen-Part 2 [RR 659]
62.
Alan Beech and Shop Tour with Greg Bednar [AW 062]
658.
How Strong Are Your Community Heart Strings? [RR 658]
232.
Electrificaton of our Industry – Service Impact and Trends [THA 232]
657.
EOS Part 6 – Process with Barry Barrett [RR 657]
61.
Chris Cotton from Auto Fix – Auto Shop Coaching and Tiffany Scherado from Lifetime Transmissions [AW061]
656.
Ask: What Are Your Car Pains? ™ [RR 656]
231.
Playing the Long Game [THA 231]
655.
Shop Owner has a Golf Cart Gold Mine – Mark Reopke [RR 655]
60.
Scott Brown – Cardinal Shell and Virtual Shop Tour with Aden McDonnell – McDonnell’s ATS [AW 060]
654.
Leadership Series Part 3 with Mike Davidson – Growth Environment [RR 654]
230.
Second in Command: A CEO Perspective [THA 230]
653.
Facing Our Challenges Head-On with Craig Noel [RR 653]
93.
Day End Processes with Bill Nalu and Joe Hanson [CC 093]
59.
Guest Host Charlie Marcotte and Virtual Shop Tour at Repair One [AW 059]
652.
What My Dad Taught Me with Emily Chung [RR 652]
229.
Career Paths – Technician to Manager [THA 229]
651.
Total Management Commitment to Training – BE BOLD with Karim Morsli [RR 651]
58.
Chris Cloutier and Virtual Shop Tour with Sam Craven [AW 058]
650.
Hitting Rock Bottom and Climbing out [RR 650]
228.
Make Price Irrelevant [THA 228]
649.
Satellite Location with Tom Grady [RR 649]
92.
Selling Batteries with Tom Sciortino and John Armstead [CC 092]
9.
ASE Service Professionals Month – Trish Serratore [Bonus 09]
57.
G Jerry Truglia and Virtual Tour at Dorman Products [AW 57]
648.
Journaling – Your Personal Case Study with Matt Fanslow [RR 648]
227.
Shop New Build with Seth Thorson and Troy Vaninetti [THA 227]
647.
The CEO Commitment with Mike Bennett [RR 647]
56.
Bill Nalu and Virtual Tour with John Gustafson [AW 56]
646.
Leadership Series Part 2 with Mike Davidson – What They See [RR 646]
226.
Our Industry Needs a Change [THA 226]
645.
EOS Part 5 – Issues – with Barry Barrett [RR 645]
91.
Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]
55.
Chris Chesney and Virtual Tour with Judi Haglin [AW 055]
644.
Taking Your Toolbox Home with Justin Barrett [RR 644]
225.
Building Customer Trust [THA 225]
643.
Technician Outlook with Jake Sorensen- Part 1 [RR 643]
54.
Clint Dudley and Virtual Tour with Pete McNeil [AW 054]
642.
Partnership Agreements with Charlene Parlett [RR 642]
224.
Comebacks: Prevention, Reputation and Cost [THA 224]
641.
Drop the Keys and Fix It [RR 641]
90.
Improve Your Capabilities and Processes – Get LEAN [CC 090]
53.
Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053]
640.
Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640]
223.
My Biggest Mistakes [THA 223]
639.
EOS Part 4 Data with Barry Barrett [RR 639]
52.
Tom Ham and Shop Tour with Eric Henley [AW 052]
638.
Interesting New Technology with Chris Cloutier [RR 638]
222.
10 Things That Require Zero Talent [THA 222]
637.
NASTF Update with Donny Seyfer [RR 637]
89.
Why Invest In Digital Signage & Great Branding [CC 089]
51.
Keith Knowlton and Shop Tour with Trent Pickering [AW 051]
636.
Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
221.
Are You Fixing Hybrids Cars? [THA 221]
635.
Yellow and Red Envelopes with Seth Thorson [RR 635]
50.
Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050]
634.
Supreme Court Ruling with Aaron Lowe [RR 634]
220.
Specialization with Tom Palermo and John Anello [THA 220]
633.
The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]
88.
Keeping Your Shop Floors Clean – Why and How [CC 088]
49.
Donnie Hudson and Shop Tour with John Eppstein [AW 049]
632.
Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]
219.
Tires as a Profit Center [THA 219]
631.
EOS Part 3: People with Barry Barrett [RR 631]
48.
Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048]
630.
ASE Educational Foundation [RR 630]
218.
Managing Family Business Dynamics [THA 218]
629.
Scan Tools Part 1 [RR 629]
87.
Women Shop Owners Round Table [CC 087]
47.
Judy Haglin and Shop Tour at Fine Tuned Auto with Ken Wedow – [AW 047]
628.
From Hobby to Drift Racing Career with Matthew Haugen [RR 628]
217.
Auto Repair in the Decade of the Nineties [THA 217]
627.
How to Have a Four Day Work Week with Eric Henley [RR 627]
46.
Chris Cotton and Shop Tour at Midwest Performance – Andy Bizub [AW 046]
626.
A Very Personal Story with Kevin Eckler [RR626]
216.
Have You Started Your Apprentice Program? [THA 216]
625.
Employee Review Process with Bryan Kelley [RR 625]
45.
Mitch Schneider and Shop Tour at Mark’s Independent with Colleen Yarger [AW 045]
624.
EOS Part 2: Vision with Barry Barrett [RR624]
215.
Rethinking Your ASE Certification [THA 215]
623.
Lessons on 3rd Generation Family, Networking and the Front Counter- Steve Mancinelli [RR 623]
622.
Chris Cloutier – 20 Questions in 30 Minutes [RR 622]
214.
Preventing Zoom Burnout [THA 214]
621.
The Virtual Service Advisor [RR 621]
620.
Millennials A to Z – Part 2 – Sara Fraser [RR 620]
213.
Service Advisor Role Play #5 [THA 213]
619.
ASE Update: Approaching 50 Years of Certification Excellence [RR 619]
618.
Never the Cheapest but the Best Value Shop – Travis Guy [RR 618]
212.
Charging What We are Worth [THA 212]
617.
A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]
616.
EOS Part 1: How EOS helps Owners Get More Out of Their Business – Barry Barrett [RR 616]
211.
Retirement Plans and Profit Sharing Insights [THA 211]
615.
New Technology – Finding Out How it Works – Dave Hobbs Part 3 [RR 615]
614.
What it Takes to Be the Leader of a Family Business [RR 614]
210.
Where the Money Goes – The $100 Lesson [THA 210]
613.
Discover the Hard Truths. Fix Your Attitude. [RR 613]
612.
How To Make Your Business Better and More Productive Than What it is Today? – Bob Greenwood [RR 612]
209.
Building Deep Ties to the Community [THA 209]
611.
Hiring Practices with Bryan Kelley [RR 611]
610.
The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]
208.
Stop Selling From Your Wallet [THA 208]
609.
MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]
608.
Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]
207.
Pre Scheduling Appointments – The Time Has Come [THA 207]
607.
Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607]
606.
Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]
206.
Proof of Concept [THA 206]
605.
How to Implement Your Own Apprentice Program [RR 605]
604.
Women in Auto Care Awards 2020 [RR 604]
205.
Requirement for Growing a Branch Store [THA 205]
603.
Millennials in High Gear with Sara Fraser – Part 1 [RR 603]
602.
The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602]
204.
What Will 2021 Be Like? [THA 204]
601.
How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]
8.
An Unprecedented Year and Strategies for 2021 – Bonus Episode 8
600.
Reflections of My First Episode and Prudent Advice for the Ages [RR 600]
203.
How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]
599.
From College to ADAS Calibrations – Learning How [RR 599]
598.
Social Media Influencer- Do What is Right and Not Easy [RR 598]
202.
Why Fix a Negative Attitude in your Shop [THA 202]
597.
Thinking Way Outside the Box with Greg Buckley [RR 597]
596.
Hiring a Business Coach [RR 596]
201.
Creating the Right Environment for Shop Efficiency [THA 201]
595.
Frank Scandura – 20 Questions in 30 Minutes [RR 595]
594.
Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]
200.
A Blessing in Disguise From My Biggest Mistake [THA 200]
593.
Managing Holiday Stress Amid the Pandemic - Dr. Dave Weiman [RR 593]
592.
Avoiding Comebacks with Dave Hobbs [RR 592]
199.
Buying & Selling: A Tale of Two Deals [THA 199]
591.
Customer Service vs. Customer Experience with Murray Voth [RR 591]
590.
Science Based Hypnotherapy with Maureen Pisani [RR 590]
198.
Four Corner – Four Wall Shop Inspection [THA 198]
589.
Doug Grills – 20 Questions in 30 Minutes [RR 589]
588.
The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]
197.
Electric Vehicles – The Future Unfolds [THA 197]
587.
Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]
586.
Service Advisor Advice from Steve Shaw [RR 586]
196.
Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196]
585.
Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585]
584.
ADAS and Tech Advances – Joe Register [RR 584]
195.
Coaches Lab: Why Employees Leave [THA 195]
583.
Dave Kusa – 20 Questions in 30 Minutes [RR 583]
582.
Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582]
194.
Auto Repair in the Decade of the Eighties [THA 194]
581.
Cybersecurity: Defend and Protect Your Business and Network [RR 581]
580.
The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580]
193.
Apprentice Stories [THA 193]
579.
Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]
578.
Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578]
192.
Improving Work Flow [THA 192]
577.
Shop Talk 9: The Ladies Have a Lot To Say [RR 577]
576.
Life After Succession – Randy Pickering [RR 576]
191.
Incentive Plans [THA 191]
575.
Wealth Building: Become a Financial Adult [RR 575]
574.
Massachusetts Right to Repair Law: Vehicle Data Access [RR 574]
190.
Succession Planning: With an Internal Candidate [THA 190]
573.
Procedures and Systems Part 2 with Brian Gillis [RR 573]
572.
Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572]
189.
Delayed Maintenance: The Power of Appointments [THA 189]
571.
Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571]
570.
Margaret Palango – 20 Questions in 30 Minutes [RR 570]
188.
Succession With a Family Member [THA 188]
569.
Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569]
568.
Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568]
187.
Labor Rates: A Function of the Business Not the Market [THA 187]
567.
The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567]
566.
Mike Tatich – 20 Questions in 30 Minutes [RR 566]
186.
Live at the Grill with Chris Della Bella [THA 186]
565.
Giving Back: His Calling to Expose the Automotive to High School Students [RR 565]
564.
The Moment of Impact - Validate Your Leadership - Paul McCarthy and John Passante [RR 564]
185.
Apprentice Program – Grow Your Own Technician [THA 185]
563.
Patrick McHugh – 20 Questions in 30 Minutes [RR 563]
562.
Why Coaching is a Business Life Saver – Rick White [RR 562]
184.
Decade the Seventies – Talking Auto Repair [THA 184]
561.
Ryan Clo – 20 Questions in 30 Minutes [RR 561]
560.
Improve Your Leadership Influence: Join Toastmasters [RR 560]
183.
Selling Your Business – The First Steps [THA 183]
559.
Make Customer Service your Single Biggest Competitive Advantage [RR 559]
558.
Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]
182.
Bussiness Side of ADAS – Part 2 [THA 182]
557.
Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557]
556.
Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556]
181.
Fake Reviews: How to Handle Them [THA 181]
555.
If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]
554.
Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554]
180.
Why We Have Loaner Cars [THA 180]
553.
Unscripted with Andy Bizub and Lucas Underwood [RR 553]
552.
Aftermarket Pros Talk Tesla [RR 552]
179.
Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]
551.
A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]
550.
Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]
178.
Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]
549.
Female Impact: Getting Through [RR 549]
548.
Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548]
177.
Financial Help For Your Team [THA 177]
547.
Business Processes and Better Staffing with Brian Gillis [RR 547]
546.
Remedy: Shop has Case of COVID-19 [RR 546]
176.
Social Media Strategies as we Re-Open the Economy [THA 176]
545.
Theft of Catalytic Converters with Peter Neilson [RR 545]
544.
Diagnostic Pathways vs. Silver Bullets [RR 544]
175.
The Value of a Strong Banking Relationship [THA 175]
543.
Embracing Change with David Martin [RR 543]
542.
Businesses Grow when Owners Grow – Maryann Croce [RR 542]
174.
Adapt or Die – A Look Ahead [THA 174]
541.
Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]
540.
From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ]
173.
Training 2020 and Beyond – Future Techniques and Strategies [THA 173]
539.
Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]
538.
Status of the Aftermarket – Journalist Mark Phillips [RR 538]
172.
Insurance Reviews – What if Scenarios [THA 172]
537.
A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]
536.
Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ]
171.
Multi Shop Operations – Acquisition – Selling [THA 171]
535.
Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]
534.
Gamification – Changing Behavior with Kent Bullard [RR 534]
170.
Looking Ahead to the New Normal -Part 1 [THA 170]
533.
Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533]
532.
Trainers Speak to Their Craft [RR 532]
169.
The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]
531.
Bright Light Shines from this Business Coaches Round-Table [RR 531]
530.
Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530]
168.
Success Stories from the Coaching Front Lines PART 2 [THA 168]
529.
Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529]
528.
Technician Round Table - Part 9 OUTSPOKEN on Training - Heipp - Landry - Fanslow [RR 528]
167.
Success Stories from the Coaching Front-lines [THA 167]
527.
Do You Understand Your Role? [RR 527]
526.
Tech Update: AI and The Autonomous Vehicle [RR 526]
166.
What Would I Tell My Younger Self [THA 166]
525.
Are you a Shop Owner or a Business Owner [RR 525]
524.
What Needs to be in Your Marketing Plan Right Now [RR 524]
165.
Surviving an Economic Downturn [THA 165]
523.
Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ]
522.
Lift Safety with Rick White [RR 522]
7.
Final Inspection – Quality Controls & Covid-19 [Bonus 07]
164.
Final Inspection – Quality Controls & Covid-19 [THA 164]
6.
Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]
521.
Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521]
5.
Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05]
520.
Becoming a LEAN Technician [RR 520]
519.
Knowing All About ADAS Will Make You a Smarter Technician [RR 519]
3.
Bonus Episode 03 – Town Hall Academy on Insurance Coverage
518.
Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]
517.
Stop Being Afraid – Bryan Gossel [RR 517]
516.
Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]
515.
Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515]
514.
Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]
513.
In Search of Silver Bullets – Scott Shotton [RR 513]
512.
Aftermarket Acumen Part 5 – Succession [RR 512]
511.
Zero Dollar Customers – Tom Palermo [RR 511]
510.
Aftermarket Acumen Part 4 – Technician Pay [RR 510]
509.
Teaching Students at Kustom Built Cars [RR 509]
508.
Aftermarket Acumen Part 3 [RR 508]
507.
Becoming the CEO – Bob Greenwood [RR 507]
506.
Aftermarket Acumen Part 2 – HR Concerns [RR 506]
505.
Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505]
504.
Aftermarket Acumen Part 1 [RR 504]
503.
Partnerships [RR 503]
502.
Impact Award Winners 2019 [RR 502]
501.
Survey Says! [RR 501]
2.
Bonus Episode 2 – Little Effort – Big Benefit
500.
What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]
499.
Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]
498.
Dynamic Leadership – Building Your Leadership Team [RR 498]
497.
Erik Mortensen – Former Technician Now Automotive Educator [RR 497]
bonus
Bonus Episode – Them Changes | A Must Listen
496.
Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]
495.
Accepting Text Message Payments Will Transform Your Shop – Steve Ciabattoni [RR 495]
494.
RR 494: Women In Auto Care 2019 Honorees
RR 493: Do More of 2020 – Goals – Standards
RR 492: YouTube – Benefit or Burden Part 2
RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It
490.
Technician Round Table – Part 8 – Loyalty – Heipp – Landry – Fanslow [RR 490]
RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems
RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019
RR 487: Joe Register – Will You Be at the Forefront of Technology?
486.
RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3
RR 485: Warren Parr – Learning and Innovating with the PicoScope Club
RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent
RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier
RR 482: Technician Shortage Solution – College Apprentice Program
RR 481: David Saline – Start or Grow Your Fleet Business
480.
RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?
RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies
RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits
RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop
RR 476: Chris Cloutier and Scott Brown – Productivity Hacks
RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2
RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think
RR 472: Jeff Rudnick – Marketing Do or Die
RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks
RR 470: Automotive Students Speak Out on Their Future
RR 469: ASA Technology and Telematics Forum 2019
RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders
RR 467: Servando Orozco on Franchising
RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals
RR 465: Tom Ham – Your Only Competitor is Yourself
RR 464: YouTube – Benefit or Burden Part 1
RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!
RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional
RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1
RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!
RR 459: Standards And Values Foster a United Purpose for Your Team
RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?
RR 457: Justin Allen – Working Too Hard? Feel Burned Out?
RR 456: Jennifer Grady ESQ – Harassment Training Required by Law
RR 455: Scott Shotton – Building Quality Trainers of Tomorrow
RR 454: Danny Durbin – Integrating the Third Generation
RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!
RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony
RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff
trailer
Trailer – Why Would You Want To Listen and Who the Heck Am I?
RR 450: Michael Eilbracht – Becoming an Industry Trainer
RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?
448.
RR 448: Larry Dragan – Life After Selling My Business – Lemon Law Expert Witness, Certified Mediator and Appraiser
RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?
446.
RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket
445.
RR 445: Cash Management with Chris Cotton
444.
RR 444: Technician Round Table – Part 7 – Professionalism and More - Heipp – Landry – Fanslow:
443.
RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair
442.
RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies
441.
RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?
440.
RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner
439.
RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR
RR 438: My New Shop – From the Ground Up – Doug Callaghan
RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen
RR 436: Brad Beeston – Building a Reputation Online
RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019
RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students
RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business
RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer
RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals
RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business
RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan
RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training
RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest
RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand
RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon
RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability
RR 423: Shop Talk 10 – Sold My Business – What’s Next?
RR 422: A Case for Shop Specialization
RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’
RR 420: Kim Walker – Building a StoryBrand
RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs
RR 418: AIST – The Future of Automotive Education
RR 417: Rob Rowsell – Achieving Success on a Curved Road
RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team
RR 415: Mitch Schneider – Legacy Aftermarket Influencer
RR 414: Elevating Our Industry’s Definition of Mechanic/Technician
RR 413: Jill Trotta on Pricing Transparency
RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant
RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein
RR 410: Tom Ham – Running Your Business Remotely
RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!
RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education
RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!
RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor
RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss
RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind
RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.
RR 402: Generation Z – Understanding Our Newest Employees and Customers
RR 401: Family Succession Part 1 – Our Future Female Shop Owners
RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”
RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner
RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation
RR 397: Acquisition Integration – A Look Inside a New Location Transition
RR 396: Education – Inside the Automotive Business School of Canada
RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image
RR 394: What Quality Employees Really Want – Results From a Technician Survey
RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.
RR 392: Shop Talk 7 – The Leading Ladies
RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.
RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers
RR 389: The Art of Successful Mentoring
RR 388: Re-Inventing You! A Personal Story Of Prolific Change.
RR 387: In Praise of Our Trainers
RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners
RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve
RR 384: Women In Auto Care 2018 Honorees!
RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable
RR 382: A Champion for Women in The Automotive Industry
RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks
RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.
RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under
RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews
RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem
RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)
RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops
RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers.
RR 373: Shop Talk 5 – Retired and Still Helping the Industry
RR 372: Edwin Hazzard – Training is the Responsibility of the Technician
RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele
RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!
RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.
RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.
RR 367: Mike Tatich. John Maxwell Leadership Certified.
RR 366: Defend Our Marketplace – Keeping Up With Connected Cars
RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach
RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.
RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else
RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow
RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.
RR 360: Shop Talk 3 – Millennial Shop Owners.
RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.
RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades
RR 357: Shop Talk Volume 2- Women Shop Owners
RR 356: Bruno Tabbi And The Power of a Vanity Phone Number
RR 355: Andrew Emery from Antero Automotive has The Best Job in the World
RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals
RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry
RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!
RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’
RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.
RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels
RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care
RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service
RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry
RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light
RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre
RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman
RR 342: Brandon Steckler – Diagnostician, Trainer, Writer
RR 341: Mark Bergasse, Carlo Sabucco, Glenn Colling, Todd Sarson. Friends First-Competitors Second.
RR 340: Seth Thorson Creates $25,000 Scholarship Endowment
RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals
RR 338: Technician Round Table – Part 5 – Heipp – Landry – Fanslow
RR 337: Mandy Pennington from Net Driven – Influence Your Customer in Their Digital Hangouts
RR 336: Bogi Lateiner “On the Road” with the ’57 Chevy Montage
RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers
RR 334: Deb and Craig Van Batenburg from ACDC – Part 2
RR 333: Keith Benline & Jeremy O’Neal – 10 Steps to a $1M Shop
RR 332: Mort Schwartz – Legacy Interview
RR 331: Kelly Bennett – ‘Kelly The Coach’
RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology
RR 329: Tom Ham Part 2 – Automotive Management Network
RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt
RR 327: Prepare to Change – O’Neal – Barrett – Cloutier
RR 326: Sherri Stock from InMotion Auto Care
RR 325: Cecil Bullard on Succession Planning
RR 324: Finding Momentum and Camaraderie in the Canadian Aftermarket
RR 323: Jennifer Filzen from Rock Star Marketing
RR 322: The Future Shop – A Business Coach Perspective – Haas & Greenwood
RR 321: Association Membership More Important Than Ever – Round Table Vision 2018
RR 320: Kathleen Jarosik from Xpertech Auto Repair
RR 319: ASA Northwest – Jobst, Smith, Kelley
RR 318: Ryan Kooiman, Jeff Masterman & Jerry Bishop from Standard Motor Products Training
RR 317: Mark Colaw from CarFest and Seymour’s Garage
RR 316: Scott Brown with Diagnostic Network
RR 315: Chris Gardner from AASA
RR 314: Educator Think Tank – Vision 2018
RR 313: Taurayi Raymond Sewera from Truck Tech & General Services
RR 312: NASTF – The Road To Great Technicians
RR 311: Scott Pelava from Lonsdale Auto Works
RR 310: Ron Ipach from Repair Shop Coach
RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall
RR 308: Mike Bennett from Mike’s Kars and an ATI Coach
RR 307: Chris Cloutier – Entrepreneurial Lessons from a Serial Entrepreneur
RR 306: The Young Auto Care Network Group – YANG
RR 305: Derek Kaufman – Joran Thompson – Living in a APP World
RR 303: Jason Soto from Mobilesoft.com
RR 302: Lisa and Kevin Eckler
RR 301: Matt Purselle from Revolution
RR 300: 300th Retrospective: Interview with Host Carm Capriotto
RR 299: Christopher Petersen from Northwest Automotive
RR 298: Mark Roberts from Schertz Auto Service
RR 297: Jay Goninen from Find A Wrench & Find A Mechanic.com
RR 296: The Digital Shop – A Discussion | Sevart | Connor | Kleinschmidt
RR 295: David Eschbach from Spirit One Group on the Service Advisor
RR 294: Jeff Buckley & Jeff Matt on Social Media
RR 293: Brin Kline, AAM form Assured Auto Works
RR 292: Technician Round Table – Part 4 – Heipp – Landry – Fanslow – Meyers
RR 291: Bambi Crozier from Car Clinic and ASOG
RR 290: Al Haberstroh and Robert Cannon
RR 289: Tony Adams from Weavers Auto Center
RR 288: Jorge Antico from eAutoClub.com
RR 287: Bill Haas – Millennials – How to Lead and Engage This Generation
RR 286: Robert ‘Dutch’ Silverstein from A & M Auto Service
RR 285: Ryan Blair – Blair Automotive
RR 284: Women In Auto Care Honorees
RR 283: Bob Rodriguez – Legacy Industry Trainer
RR 282: Jennifer Maher from TechForce – Technician Shortage – Solution Update
RR 281: Auto Care Impact Award- Four For The Future 2017
RR 280: Eric Svedberg and Rex Cate from Automotive Specialists
RR 279: Wheat Ridge High School STEM Program – Auto Shop on Steroids
RR 278: Emerging Technology – How Will the Aftermarket Prepare – Service EDU @ AAPEX17
RR 277: Andy Bizub from Midwest Performance Cars
RR 276: SPARK 2017 at AAPEX
RR 275: Chris Chesney – Sr. Director Customer Training – Carquest Technical Institute
RR 274: Bill Hanvey and Bill Long / Co-Chair of AAPEX 2017
RR 273: Technician Round Table Part 3 -Heipp – Landry -Fanslow
RR 272: Marcus Marchegger from Capital Automotive
RR 271: Jim Morton – Aftermarket Trainer and ATC Educator
RR 270: Leon Anderson from Integrity Auto Care
RR 269: ASA-Pennsylvania ‘Super Saturday’ – Training Event
RR 268: Scott Wheeler from Automotive Consultants Group
RR 267: Brian Bates from Eagle Automotive
RR 266: Patrick McHugh from Bimmer Rescue, Richmond, VA
RR 265: Kevin Hurley from Mission Viejo Transmissions & Auto Repair & Girls In The Garage
RR 264: Steve Ciabattoni – Credit Card Compliance
RR 263: Jason Servidio – VP Transformers Institute
RR 262: Skip Potter – Retired Executive Director NASTF
RR 261: Jim and Shelly Fleischman from Automotive Alley
RR 260: Vic Tarasik – Part 2 – Life’s Lessons
RR 259: Clint Dudley from Shade Tree Auto – Update
RR 258: John Francis from Francis Automotive Services
RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors
RR 256: Rachael Wacha from City Auto Repair
RR 255: David Milne from ATMC and ASE
RR 254: Rod Stephens from The Stephens Law Firm
RR 253: Scott Buckley & Steve Bullins
RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid
RR 251: Craig O’Neill form O’Neill’s Transmission Service
RR 250: Dave Hobbs – Lead Technical Trainer- Delphi
RR 249: Brenda & Brent O’Neal from Repair One Automotive
RR 248: Tom Lambert from Shadetree Automotive
RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like?
RR 246: Scott Brown from iATN
RR 245: Kate Jonasee from K-Tech in Sebastopol, CA
RR 244: Brian Sump from Avalon Motorsports
RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation
RR 242: Rick White from 180BIZ
RR 241: Jorge Menchu – AES Wave and Instructor
RR 240: Marion Miller from Complete Marketing Resources
RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology
RR 238: Greg Bunch from Aspen Auto Clinic
RR 237: Rhonda Hiltbrand – News Works Marketing Group
RR 236: Bob Cooper – Elite Worldwide
RR 235: Tom Piippo from Tri-County Motors
RR 234: Vic Tarasik – Major Accounts Director at RLO
RR 233: Brian Weeks from atc AutoCenter
RR 232: Dennis McCarron – On Sales
RR 231: Tony Tatich from TMT Complete Auto Service Center
RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow
RR 229: Ciara Pegoda – Leadership 2.0 – Part 3
RR 228: Ciara Pegoda – Leadership 2.0 – Part 2
RR 227: Ciara Pegoda – Leadership 2.0 – Part 1
RR 226: Connected CARS Detroit May 2017 – An Overview
RR 225: Jose Gonzalez – Educator
RR 224: Family Business: Three Dads Point of View
RR 223: Family Business: Three Sons Point of View
RR 222: Dwayne Myers from Dynamic Automotive
RR 221: Bill Greeno from Quality Automotive & Smog
RR 220: Barry Barrett & Tom Ziglar
RR 219: Nick Lenhart from Lenhart’s Service Center
RR 218: Rick Escalambre, Educator – Trainer
RR 217: Stacia Hamp from Community Auto
RR 216: Dennis McCarron from Dealer Strategic Planning
RR 215: Derek Kaufman from Schwartz Advisors – Business Model Transformation
RR 214: Carrie-Lynn Rodenberg from Turnkey Marketing
RR 213: Wayne Colonna from ATSG
RR 212: Chuck Abbott from CPS Automotive
RR 211: Judi and Dana Haglin from Haglin Automotive
RR 210: Service Professional Round Table -O’Neal -Winters -Bohnert
RR 209: Pierre Respaut – Former BMW Shop Owner, Trainer, TST Vice-President
RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett
RR 207: Gonzo’s Tool Box Part 2
RR 206: Technician Round Table Part 1 -Heipp – Landry -Fanslow
RR 205: Chris Monroe from Monroe Tire & Service in Shelby, NC
RR 204: Vision 2017 Leadership Round Table Interview
RR 203: Russell McCloud from Accurate Automotive Attention
RR 202: Bogi Lateiner and the Chevy Montage All Female Build
RR 201: Margie van Lierop from Beach Cities Garage
RR 200: 200th Episode Retrospecitive
RR 199: Brett Beachler from Beachlers Vehicle Care & Repair
RR 198: Oscar Manzo – 2016 Counter Professional of the Year
RR 197: Gary Pontious, Jr. from Toledo Auto Care
RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016
RR 195: Tatsu Tsuchida from Tokyo Automotive
RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016
RR 193: Kirk Richardson from South Street Auto Care
RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer
RR 191: George Arrants – Career Educator, Trainer and Recruiter
RR 190: The Potential Of Potential – Leadership Round Table
RR 189: Uwe Kleinschmidt from AutoVitals
RR 188: Marlo Miranda – 2016 ASE Instructor of the Year
RR 187: Parker Davis – BMW Specialist – Owner Broad Stroke Associates
RR 186: Chris Cloutier on Shop Technology
RR 185: Bill DeBoer Jr, AAM from DeBoer’s Auto Sales and Service
RR 184: Tim Dwyer Automotive Education Specialist at Consulab
RR 183: Michele Winn, Diagnostician at Beck Service Center
RR 182: Bobby Bassett on Cooling System Comebacks
RR 181: Jerry Kubitsky from Summit Transmissions
RR 180: Jorge Menchu from AES Wave and Industry Instructor
RR 179: Tristan Realubit from Real Autohaus Automotive
RR 178: The Digital Sales Process with Jeremy O’Neal and Chris Cloutier
RR 177: Joe Hanson from Gordie’s Garage
RR 176: Jennifer Maher from TechForce Discussing a Solution to the Technician Shortage
RR 175: Brian Jesko – Shop owner doesn’t have customers, but friends for life.
RR 174: All Women Panel from Pittsburg State Univ-Seniors in Automotive Technology
RR 173: Nick Modesti from Modesti’s Car Care Center
RR 172: Giuliano Zuccato, Clay Sculptor – 1964 Mustang
RR 171: Robert Noriega from Autoworks Tampa
RR 170: Jude Larson, JML Real Solutions
RR 169: Seth Thorson from Eurotech Auto Repair
RR 168: Bob Heipp – Mobile Diagnostician
RR 167: Eric Svedberg from Automotive Specialists
RR 166: Jim Cathcart from the Cathcart Institute
RR 165: Mark Goldsmith from Mark’s Independent Service
RR 164: Scott Norman – Skills USA & Worldskills USA
RR 163: Frank Scandura from Frank’s European
RR 162: Rodger Bland, GEARS Magazine Editor
RR 161: John Miller from Freedom Automotive
RR 160: Ray Fisher from ASA Michigan
RR 159: Jason Malo form Advanced Automotive Performance
RR 157: Jason Hladyniuk from Oxford Tire and Auto Centre
RR 156: Kathleen Long from Repair Pal
RR 155: Social Media Strategy with Greg Buckley & Frank Leutz
RR 154: Ray Kunz from ACT
RR 153: Doug Callaghan from Vic’s Service Centre
RR 152: Scott Norman Automotive Educator
RR 151: Gary Keyes from E & M Motors
RR 150: Murray Voth – Freedom Consulting & Training
RR 149: Carolyn Coquillette from Luscious Garage
RR 148: Bobby Bassett From Gates Corporation
RR 147: Jacquie Walter Hower from Zimmerman’s Automotive
RR 146: Matt Fanslow – Technician Interview
RR 145: Dennis Montalbano from German Auto Repair
RR 144: John Passante – High Touch Leadership in a High Tech World
RR 143: Kevin Donohoe from Pacific Motor Service
RR 142: Dan Marinucci from Communique’
RR 141: Scott Waddle of Precision Auto Service
140.
RR 140: Maylan Newton – Catastrophic Failure of Me
RR 139: Jeff Buckley from My Fathers Shop
RR 138: James Snider from Auto Tech Career.com
RR 137: John Anello from Auto Tech On Wheels
RR 136: Dave Erb from Hire Frederick
RR 135: Garry Plimmer from Garry’s Automotive
RR 134: Todd Erickson from Identifix
RR 133: TJ Reilly from Same Day Auto Service
RR 132: Auto Care – Industry Job Board
RR 131: Don Smith from Elite Electronics
RR 130: Barry Barrett from RLO
RR 129: Jerry Holcom from S & S Service
RR 128: Joel Ayers of the Automotive Aftermarket Charitable Foundation
RR 127: Dave Kusa of Autotrend Diagnostics
RR 126: John Gardner Automotive Instructor and Host of Tech Garage
RR 125: Succession Planning Round-Table
RR 124: Jeremy O’Neal from Advisorfix
RR 123: Pete Rudloff from Pete’s Garage
RR 122: ASE Test ‘Uncovered’
RR 121: Nikki Ayers from Ayers Automotive
RR 120: Suzanne Hawley from Family Service Day
RR 119: John Eppstein from John’s Automotive Care
RR 118: Supplier Needs- What constitutes a strong business partnership?
RR 117: John Bridgwater from Wrights Automotive Service
RR 116: Craig & Deb Van Batenburg from ACDC
RR 115: Doug Grills from AutoStream Car Care Center
RR 114: Service EDU – Technician Training Program
RR 113: Kim Auernheimer from CS Automotive
RR 112: Randy Baker – ASE/NATEF Industry Education Alliance Educator of the Year 2015
RR 111: Frank Palange from V & F Auto
RR 110: Brent Berman from Federal-Mogul Motorparts
RR 109: Scott ‘GONZO’ Weaver
RR 108: Maylan Newton from ESI -Part 1
RR 107: Ron Haugen of Westside Auto Pros
RR 106: Bill Haas from NACAT
RR 105: Big Event Technician Training
RR 104: Todd Westerlund from Kukui
RR 102: Donna Wagner form Northwood
RR 101: Ron Inchausti from Coast Motor Werk
RR 100: 100th Episode Retrospective
RR 099: Randy Lucyk from Kalkaska Midas
RR 098: Ryan Kooiman, Dir. of Training, Standard Motor Products
RR 097: Jeff Ruffing from Ruffing Automotive Services
RR 096: Jeff Peevy of AMI on Creating A Learning Culture
RR 095: Tim Davison from Chumbley’s Auto Care
RR 094: Mike Davidson from American Skilled Labor Association
RR 093: Technician Mentor/Apprentice
RR 092: Ryan Clo from Dubwerx in Cincinnati, OH
RR 091: Womens Board Winter 2016 Meeting – Compilation
RR 090: Technician Training Round-Table Part 2
RR 089: Larry Moore from Larry’s Auto Works
RR 087: Tom Palermo from Preferred Automotive Specialists
RR 086: Cecil Bullard from Institute for Automotive Business Excellence
RR 085: Brian Bowersock of West Automotive Group
RR 084: Sheri Hamilton from ASA-Midwest
RR 083: Behind Scenes of Connect Car: Part 2 – What did we learn from CES 2016?
RR 082: Joe Miles from Kaiser Tire & Auto
RR 081: Jody DeVere from Ask Patty.com
RR 080: Michael Morgan from Frost Transmission
RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence
RR 078: Behind the Scenes on the Connected Car Part 1
RR 077: Jeff Peevy of AMI
RR 076: Alan ‘Ollie’ Gelfand
RR 075: Brian Cruickshank from University of the Aftermarket
RR 074: Catering to the Female Customer
RR 073: Charitable Initiatives in the Automotive Aftermarket
RR 072: Tony Molla on the 21st Century Repair Shop
RR 071: Chris Price from Saratoga Shell
RR 070: G Jerry Truglia with ATTS
RR 069: E-Myth: Working ON your business and not IN it.
RR 068: Shari Pheasant from Horse Power Strategies
RR 067: Joe Valind from Auto Safety Center
RR 066: Tony Molla from the Automotive Service Association (ASA)
RR 065: Darrell Marx from Darrell’s Firestone
RR 064: BJ Lee from Institute of Automotive Business Excellence
RR 063: Value of a Business Coach
RR 062: Tom Ham of Automotive Management Network
RR 061: Keith Katz from Quality Service Center
RR 060: Greg Buckley from Buckley’s Car Care
RR 059: Technician Training Best Practices -Roundtable
RR 058: Robert Redding from ASA
RR 057: John Passante discussing the Women’s Board Book on Leadership
RR 056: Multi-Shop Ownership: Opportunities & Challenges
RR 055: Louis Efron from Telsa
RR 054: Social Media Best Practices
RR 053: Danny Sanchez from Autoshop Solutions
RR 052: Mike Davidson from Parkway Automotive
RR 051: Bill Hanvey from AASA
RR 050: Joe Sevart of I70 Auto Service
RR 049: Bob Greenwood from AAEC
RR 048: Jeff Matt from Victory Auto Service
RR 047: Trish Serratore SR Vice President of ASE
RR 046 Greg Skolnik from Motor Works
RR 045: Kim Walker from 5 Stones Media
RR 044: Rick Bilger from Advanced Auto Pros
RR 043: Trish Serratore President NATEF & AYES
RR 042: Dave Toole from Tooles’ Garage
RR 041: Jim Murphy from Elite Worldwide
RR 040: Roger Lanctot from Strategy Analytics
RR 039: Bill Nalu from Interstate Auto Care
RR 038: Kathleen Schmatz from the Auto Care Association
RR 037: Bill Moss from EuroService Automotive
RR 036: Peter Meier from Motor Age
RR 035: Jerry Kezhaya from The Auto Shop
RR 033: Donny Seyfer from Seyfer Automotive
RR 032: Malcolm Sissmore on Telematics
RR 031: Todd Holiday from Winchester Tire
RR 030: Donny Seyfer Chairman ASA
RR 029: Andy Massoll from Curt’s Service
RR 028: Leigh Anne Best from Brakes For Breasts
RR 027: Bogi Lateiner from 180º Automotive
RR 026: Craig Clark from Alfred State College
RR 025: Frank Butkus-Leutz from Desert Car Care
RR 024: Jill Trotta from Repair Pal
RR 023: Maryann Croce from Croce’s Transmissions
RR 022: Amy Mattinat from CCC Women’s Board
RR 021: Bill Hill from Mighty Auto Pro
RR 020: Michael Haeg from Century Interactive
RR 019: Greg Buckley from Buckley’s Auto Care
RR 018: Michael Rukov, YANG
RR 017: Dave Serio from Vehicle Service Plus
RR 016: Dave Striegel on NAPA Conference
RR 015: Judy Walter from Zimmerman’s Automotive
RR 014: Matthew Roayaee from Auto Check-Cypress Station
RR 013: Amy Mattinat from Auto Craftsmen
RR 012: Joe Marconi from Osceola Garage – Part 2
RR 011: Joe Marconi from Osceola Garage – Part 1
RR 010: Doug Whiteman from George’s Sierra Shell-Part 2
RR 009: Doug Whiteman from George’s Sierra Shell-Part 1
RR 008: Diane Larson from Larson’s Service
RR 007: Gene Morrill-Part 2 Certified Automotive
RR 006: Gene Morrill- Part 1 Certified Automotive
RR 005: Clint Dudley from Shade Tree Auto
RR 004: Dynamic Automotive Part 3
RR 003: Dynamic Automotive Part 2
RR 002: Dynamic Automotive Part 1
RR 001: Dave Striegel from Elizabeth Auto Care
RR 000: Overview & Purpose of Remarkable Results Podcast
https://youtu.be/yqxX5sBiqYw
Welcome to a special CarmCast #094 on the role you play in recognizing our auto care industry top people. The AAPEX Service Awards are ready for your nomination. Find them aapexshow.com/service awards. The deadline is September 1, 2021.
Joining me is Dwayne Myers, Partner, Dynamic Automotive and Bill Nalu, Interstate Auto Care, Madison Heights, MI. Bill and Dwyane were nominators from last year honors. They each had their nominee win.
This is a very important opportunity to increase the bar of professionalism in our industry. I’m sure you know someone worthy of a nomination. There are three awards in this annual recognition. Shop Owner, Technician and Service Advisor of the year. This is the 2nd annual and the honors will be presented at AAPEX 2021.
I know you know someone worthy of a nomination. Consider your peer groups and twenty groups to nominate a shop owner of the year. Think about the dedication from your technician and service advisor that makes a great contribution to the professionalism of your business. You may be a technician and would like to nominate one of your co-workers or a friend.
Key Talking Points:
Are you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few?
Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day.
Broadly helps you automatically request reviews so that your customers can promote your business with just one click.
When you immediately ask for a review after service, when the experience is still fresh in their mind, you’re more likely to get a 5-star positive review.
Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn’t that what you want a connected customer? See how Broadly can help grow your auto shop. Visit www.getbroadly.com/carm to learn more.
