It's Not the People, It's the System

Have you ever looked at a "problem employee" and wondered what's really going on? My guest Katherine Robinette, who has 30 years of experience fixing organizational issues, shared a perspective that completely reframes this.

She believes it's almost never the people who are the problem. Instead, behavior is a response to conditions.

Think about it:

Are you rewarding pure utilization above collaboration? You might see people hoard information.

Is profitability the only thing that gets celebrated? You might see people steal leads.

These aren't signs of "bad" people, but rational responses to the environment they're in.

This insight has me thinking about how the systems we create are the true drivers of behavior in our teams and companies.

To reach Katherine and get a free "Lighthouse" consult:

https://www.keystoneandraven.com

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