Anna Walker:
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Hey hey, , welcome back to this episode of Marketing Therapy.
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If you didn't know Valentine's Day is this
week, you might have strong feelings about
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Valentine's Day, positive or negative.
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I personally just love the
opportunity to wear pink.
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It's my favorite color and
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my husband always has to travel the
week of Valentine's Day for a big
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trade show, so there's never any big
celebration, although we do often,
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you know, make a little steak dinner
after the kids go to bed when he
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gets home or something like that.
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But it's not a huge
production around here.
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I do love Valentine's and I do love
the candy that goes on sale after,
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so that's kind of where I fall
on the Valentine's Day spectrum.
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But I think there's a
lot of cultural pressure.
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To love what you do, to love
your work, to love your business,
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and that's a good thing.
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I personally love the work that I do.
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Signing on every day is
actually legitimately a joy.
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Hopefully you feel that about the
work that you do for many therapists.
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However, marketing is very much not
the love story in your business, right?
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Most therapists would rather do literally.
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Anything.
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Then fall in love with marketing.
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Am I right?
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Is that you?
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And it sounds funny, but it's true.
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There are things in my business that I
would rather clean my baseboards than do.
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Okay.
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So if marketing feels that way for you,
I want you to know you're not alone.
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It makes a lot of sense and
we'll talk about that here today.
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But I also wanna offer some reframes where
maybe you're never gonna fall all the
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way in love with marketing as a practice
owner, but maybe we can shift the way
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you relate to it and create something
that actually feels more natural.
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More of an extension of this business
that you're building that is hopefully,
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ultimately serving your life and your
family and your goals outside of work.
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Maybe.
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Maybe we can make some of
those shifts here today.
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Now, I know that you didn't get
into this field to market yourself.
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You got in it to be with people
to do the deep work, to create
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meaningful change with the people
that you are best equipped to serve.
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So let me be clear that
this episode is not going to
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convince you to enjoy marketing.
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It's not all sunshine and
rainbows, but I wanna change what
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marketing represents to you, okay?
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Because how you relate to
marketing ultimately determines
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how sustainable your practice is.
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'cause marketing is not going away.
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Marketing is the ongoing relationship
and rhythm that you must engage
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in for the life of your business.
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So how can we change how
you relate to it today?
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Now, lots of clinicians still feel like,
I still hear this on a regular basis,
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marketing feels slimy or salesy or gross.
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I feel like I'm selling myself.
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Ugh.
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That sentiment is so common.
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And you know what?
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Of course, marketing feels
slimy when it's framed as.
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Convincing or chasing or selling yourself,
I think a lot of our exposure to marketing
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includes things like the hustle culture,
being told to show up everywhere.
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Tactics out there that feel
completely misaligned with not
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just your values, but ethics.
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I tell the story often of how I got
into supporting clinicians with their
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marketing, and I took over six months
just to learn before I actually offered
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anything because it was so clear to me
that marketing for therapists is different
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than marketing, literally anything else.
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There is so much nuance to this, and yet
as a business owner, you are exposed to
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lots of messages about marketing that end
up feeling incredibly incongruent with how
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you actually practice, how you actually
want to be growing your business, and how
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you should be putting yourself out there.
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Okay?
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So of course it feels slimy when
it's framed that way because you as a
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clinician are trained to what center
your clients de-emphasize yourself.
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To avoid persuasion or influence,
and then all of a sudden you're
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supposed to turn around and do all of
those things to grow your practice.
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Like of course that
feels out of alignment.
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That training to de-emphasize
yourself and ascent to your client
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is your strength in the therapy room.
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But when it collides with
traditional marketing advice,
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that's where we create that tension
and we create that ick factor.
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So I want to, I encourage you to think
outside of the binary of either being
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a good therapist or being good at
marketing, what if you can be both?
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Because I think that belief sets
clinicians up to feel conflicted.
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No matter what you do, so if you're
marketing, you're inauthentic, but if you
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don't market well, then you're stressed.
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What if it didn't have to be that way?
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What if you could operate differently
and view this relationship
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with marketing differently?
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To a lot of you, and I know this because
I hear this from you, marketing is
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experienced as this sort of necessary
evil, something I have to do, Ugh, right?
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It's something that you
endure and it feels completely
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separate from the real work.
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If I had a dime for every time a
therapist told me, Anna, I just want
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to do therapy and not think about
this part, I would be on an island
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in, the Caribbean or something.
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But what if marketing isn't
something you had to do?
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But something that served a
clear and meaningful purpose.
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Something that was even an extension
of the work that you love to do.
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When your marketing feels pointless
or disconnected, or like drudgery,
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that it's gonna be easy to avoid.
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And when you avoid it, your
results are gonna show that.
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If I could boil down what I have seen be
true, especially in the last 24 months
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or so in the private practice industry,
it is that in order to be successful,
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clinicians have to be more engaged
in their marketing than they used to.
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The pandemic and the immediately
post pandemic times lulled a lot of
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therapists into a sense of complacency.
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It was quote unquote,
easy to get clients then.
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The clients right now are still out there,
but the way that you get them is different
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and it requires you to be engaged in
ways you maybe didn't have to before.
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So if your marketing is feeling
pointless or disconnected, or
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like a total pain in your, you
know what, you're gonna avoid it.
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But if we can tie it instead to something
that you care about, it's going to
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become easier to engage with, and that
is going to increase the sustainability
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of the business that you're creating.
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What if instead of
self-promotion, it was connection?
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What if instead of persuasion?
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It was invitation.
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That's the power of reframing
the way you look at marketing.
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One of my favorite confident copy
testimonials I ever got from someone
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was not about SEO or getting clients,
although she does have a full
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caseload now, but it was about how.
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Confident copy supported a reframe for her
from selling herself to connecting with
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people, and how once she started viewing
it as connection, everything got easier,
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both in how she reached clients and also
how she connected to networking contacts.
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She didn't suddenly love marketing.
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It wasn't like, oh wow, this is
the best thing I've ever done.
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It's all I wanna do.
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She didn't become more extroverted.
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She's actually a pretty
introverted person.
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She didn't compromise
her ethics or her values.
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But all of a sudden she understood
her role and marketing's role in
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creating the practice she wanted.
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You as a therapist are a
professional connector.
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It is why you do incredible
work in the room.
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You're already good at connection.
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So what if marketing was not learning
a foreign skill, but instead reapplying
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that existing skill of connection that
you have spent years honing and just
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applying it in a different context.
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When marketing becomes
connection, and that's what this
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testimonial always reminds me
of, then it becomes less forced.
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It becomes more natural.
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It stops competing with your values
or your sense of authenticity,
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and it leads to better results.
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Now, like we talked about, you were
trained as a clinician to center your
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client and to de-emphasize yourself,
but you were also taught to listen
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for what's underneath the words.
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Isn't that one of the
things you're best at?
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Your client is telling you one thing,
and yet you're hearing the story
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underneath it, the belief, the pattern
that maybe they haven't noticed yet.
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It's one of the best parts of therapy.
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You are very good at helping your
clients feel seen and understood.
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You probably have heard that you
have helped put words to things
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that have felt so confusing or
overwhelming to your clients for years.
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What if marketing is that too?
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What if marketing is listening for
what's underneath the words for helping
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clients feel seen and understood for
putting language to experiences that
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have felt confusing or overwhelming?
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Marketing is simply creating those
experiences earlier than the therapy room.
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It's often the first place that someone
can feel like, oh, this person gets it.
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Oh, there might actually
be someone who understands.
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Of course, marketing isn't therapy,
but it is the doorway into therapy.
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So what if you were applying
those skills of listening deeply
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and reflecting back earlier?
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And it's one of the reasons that so
many of our confident copy students
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get feedback on consultation calls and
things like that, where I read your
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website and I felt like you knew me
or it was really clear to me that you
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understood what I was going through.
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Isn't that awesome that it didn't
even have to wait until the
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therapeutic relationship started
to start creating that experience.
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It's what makes you so compelling.
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So it's simply about introducing
that experience earlier.
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Than sitting down in session
with someone now in this market.
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It is critical that you are
able to communicate your value
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and to increase your perceived
value in the eyes of your client.
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Many of the clinicians that we are working
with are currently full fee or seeking
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to depa and are therefore realizing that
they need to be establishing themselves
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as the go-to expert in their niche
and to command higher premium fees.
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The reason people pay higher
premium fees for therapy or for
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anything is because they value it.
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And so one of the things about your
marketing is having to display that value.
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For many clinicians, they get that
confused with selling themself.
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Those feel in conflict again.
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So it gets tangled up, right?
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It gets tangled up in fears of bragging
that you're actually really good at
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what you do, or over promising that
they're gonna get results that you
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can't guarantee, or that whole salesy
thing being a used car salesman.
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What if displaying your value
actually meant being really
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clear about who you help?
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So people know if you're the
right fit or if they're not.
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Both attracting and
blessing and releasing.
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What if displaying your value is naming
exactly what you are good at so that
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people immediately know if you are
someone who can help solve the problems
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that they're bringing to therapy.
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What if displaying value actually
meant letting people understand
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how you think and how you work?
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Here's the thing, your RightFit
clients, they're already out
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there looking for therapy.
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Your marketing is not about
convincing them they need it
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'cause they're gonna pick someone.
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Your marketing is simply about
whether or not they choose you.
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They're already looking.
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They're already willing to invest.
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So it's not that they don't value
therapy, it's not that your website or
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your marketing has to share all of the
values of therapy, but what it does need
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to do is establish your value so that
the thing that they're looking for, a
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clinician who deeply understands them and
can help them experience that change that
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they're seeking, that person could be you.
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That's what your marketing gets to do.
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So it's not about creating need.
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It's not selling
something they don't need.
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Like when you go to the, get your car
fixed at the mechanic, and all of a sudden
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you leave with a $3,000 bill and a bunch
of things you didn't know were wrong.
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That's not what this is about.
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This is simply about clarifying fit,
making yourself available to the person
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who already is looking for someone
like you, and making sure that they
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value what you bring to the table.
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It's why clear marketing so often
helps clients decide quicker.
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Reach out sooner.
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Feel confident in their choice.
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Stop the shopping around.
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And it's not, of course that
shopping around is bad, but
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that's what good marketing can do.
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It can make that decision more
confident for your clients.
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Now, I mentioned earlier that marketing
is part of running a business, period.
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End of discussion.
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If you would like to have a
successful practice, guess what?
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You have to market yourself.
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We can't get around that anymore, but.
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What if you could remind yourself
that marketing is supporting
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the business you're creating?
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So many of you come from toxic agency
settings, community mental health,
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where you were burnt out and seeing
30, 40 patients a week that you
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didn't get to choose and weren't
necessarily the right fit for you.
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Perhaps you're pivoting from a
different career and deciding to
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launch a practice This practice, this
business, it means something to you.
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It's hopefully giving you autonomy.
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It's hopefully supporting your wellbeing.
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It's hopefully allowing you to
practice in a way that aligns with
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your values and your strengths.
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Isn't it important to remember that and
that marketing is making that possible?
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You are more well now, , hopefully,
in private practice than you
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were in your previous role.
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And marketing is supporting the
sustainability of that decision.
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It's not separate from your work, but
it is allowing you to continue the work
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in a way that is viable and true to you.
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So could you call that a necessary evil?
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Sure.
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But could you also call it something that
is supporting your ability to be well?
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Yes, , you absolutely could.
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Now one of the last things that I
think marketing offers to folks that
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again, could undergo a really powerful
reframe is the idea of networking.
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Now our state of the industry survey the
report for that will be coming out later
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here in February, but it proved to us
yet again how important networking is.
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And when I talk about the
non-negotiables of building a full
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fee thriving practice in this market.
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It's a strong website and a strong
network, but the IIC factor most
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clinicians have around networking
is as extreme as any other
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IIC factor around marketing.
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They say, I'm an introvert.
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I hate talking to people.
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This feels awkward.
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What if the networking piece
of marketing was actually
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about getting out of isolation?
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Building community?
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Creating support, building a solo
private practice, even a group private
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practice is incredibly isolating.
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I, of course, am not a clinician,
but I do sit in an office by
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myself day in and day out.
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I have an incredible team and I
talk to them remotely, but there is
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something about business ownership as an
entrepreneur that is incredibly isolating.
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You can feel like you're on an island.
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What if networking was your
opportunity to get off that island?
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It's not transactional referral
chasing, or hi, here's my business card.
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Please send me clients.
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It doesn't have to be awkward
coffee meetings that you cringe at.
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It can be a place to build relationship.
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Relationship that will reduce
your burnout, create longevity.
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Make this whole private practice thing
feel less lonely, and also build powerful
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reciprocity where each of you can
be sending clients one another's way
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that are a fantastic fit for the work
that each of you does, and that come
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in already trusting the work that you
do because of the trust transfer that
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happens in networking conversations.
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I've offered you some
powerful reframes here.
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And like I said, maybe the goal isn't
to just fall in love with marketing.
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Maybe you're never going to love
this, but what if it is about
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just being in relationship?
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Every year my husband and I go out for a
date night around our oldest daughter's
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birthday, and it's to celebrate,
being a parent for another year.
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And so we like to spend time reflecting
on, of course, our little girl.
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What it's like to be parents.
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But we went on that annual date this
past weekend because our oldest turned
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five in January, and we ended up
reflecting not just on our journey as
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parents, but just the journey of our
relationship and talked about how it
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feels different than it did early on,
how we feel different and also the same.
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You know how that is.
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We've been married for almost 12 years.
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We've undergone a lot of change
and those early stages of.
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Dating and then engagement
and even marriage.
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There's a lot of intensity, right?
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There's a lot of emotion.
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For better or for worse, there's
certainly less stability, especially
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before you're, committed to
each other in a long-term way.
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But now, 12 years in, having been with
him for what feels like half my life,
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it's just safe and steady and life giving.
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Not dramatic, but real, just grounded.
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So the relationship isn't better
or worse, but it certainly
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feels more sustainable now.
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So maybe you're never gonna have
that honeymoon phase with marketing.
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But maybe you can reach a place where the
relationship feels steady and reliable
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and like it means something to you.
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Maybe you're not gonna love it every
day, maybe you're not even gonna
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feel particularly excited about it.
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But that doesn't mean you can't have a
steady and healthy relationship with it.
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A relationship that serves your values,
that supports your work, that doesn't
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drain you, and that allows you to show
up authentically in order to create
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a practice that serves you, your
family, your clients, your community.
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What if marketing is
just the doorway to that?
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So maybe here in the week
of Valentine's Day, we don't
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have to romanticize marketing.
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We can be honest about it.
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It can be tough, it can be anxiety
inducing, but maybe you don't
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have to be at war with it anymore.
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Maybe you can start viewing it
differently, relating to it differently
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when you start to reframe the
idea of marketing as connection,
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as invitation to the right people
to do powerful work with you.
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I've seen time and time again how
incredibly transformational that can
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be, not just for you as a practice
owner, but for your results, for the
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way that you attract clients, who you
attract, what caliber of clients you
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attract, and that's what I want for you.
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Marketing doesn't have to be something
you love, but it can be something
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that you relate to differently.
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Of course, if you are looking for
how to relate to it differently, how
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to get in touch with the right fit
clients, how to do that attracting and
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blessing and releasing, to put yourself
out there in a way that doesn't feel
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salesy or manipulative, confident
copy is 100% the best place to start.
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You're gonna learn not just how to
figure out your niche or how to write
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your website, but how to view the
idea of putting yourself out there
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through a lens of what sets you apart,
who your right fit clients are, and.
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A sense of knowing that the way that
you're doing that is grounded in strategy
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and a proven framework for what it means
to actually stand out in today's market.
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All the details for Confident Copy
Walker strategy co.com/confident-copy
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if that's something you're
interested in jumping into.
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It's available to enroll in right this
minute, and we would love to see what
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you create as part of that process.
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But I hope, like I said, as part of
this Valentine's Day week that I've
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offered you a little nugget or two
to walk away with, maybe a little bit
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of a deep breath or sigh of relief.
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And a new way of thinking about and
approaching marketing that again, serves
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not just you, but also the business
that you're creating and all of the
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liberation and freedom that it represents.
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Wishing you a very happy Valentine's
Day to those who celebrate
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Valentine's Day to the rest of
us, and I'll see you next week.