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Ep 153: Helping your members take action - part 3
Episode 1531st September 2026 • Unfrazzle • Louise Miller
00:00:00 00:07:41

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This is the one you've been waiting for! After talking about why members get stuck and why the usual fixes don't always work, I'm sharing the framework I use to help members actually follow through - The Inspired Action Framework. I'll walk you through the questions to get your members asking themselves that will help them take action so they getter better results from your membership. Grab the full framework as a free download here so you can start using it in your own membership straight away.

In case you missed it, here's where you'll find part one and part two of this series for membership owners.

Download the Inspired Action Framework

Take the quiz to find out what's getting in the way of your productivity

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Transcripts

Speaker A:

Welcome to Unfrazzle, a podcast for solo business owners with a big vision who are ready for a kinder, more sustainable approach to productivity.

Speaker A:

I'm Louise Miller and each week I share bite size insights to help you step away from the hustle, stop faffing and stay focused so you can make your brilliant ideas happen and make a bigger impact in the world.

Speaker A:

Before we dive into today's episode, if you enjoy what I'm sharing here on Unfrazzle and you'd like to support the podcast, you can buy me a cuppa by going to buymeacoffee.com louisemiller and making a one off donation.

Speaker A:

I'll pop a link to that in the show notes.

Speaker A:

Okay, grab yourself a cuppa and let's get started.

Speaker A:

Over the last two episodes of this three part series, I've talked about why your members might not be implementing what they're learning in your membership and and why the usual fixes like accountability and one size fits all planning sessions don't always work.

Speaker A:

So today I'm going to give you something you can actually use to help your members take action.

Speaker A:

It's the Inspired Action Framework and I'm really excited to share it with you.

Speaker A:

So this all starts with giving your people time in the treehouse.

Speaker A:

Again, lifting them up above the forest floor so that you're not leaving them walking around in circles and encouraging them to reflect and then make some intentional choices so that they are taking action in a way that feels good and actually gets them moving forward.

Speaker A:

So the first thing is around creating the conditions for your people to take action.

Speaker A:

And that is all about giving them time in that treehouse.

Speaker A:

And when they are in that tree house, here is what I would love for you to get them thinking about.

Speaker A:

I want you to get them thinking about their vision.

Speaker A:

So what do they want their life to look like in 12 months time or in 5 years time?

Speaker A:

Relate this back to the thing that your membership helps them with.

Speaker A:

So for me, because Make It Happen Club is for business owners, I will ask them what they want their business to look and feel like in 12 months time.

Speaker A:

So get them thinking about their vision.

Speaker A:

Then get them really clear about their aims.

Speaker A:

What do they want to achieve in the next however many days?

Speaker A:

The time frame is up to you.

Speaker A:

But what are they actually aiming to achieve?

Speaker A:

And again, relate that back to the thing that your membership helps them with.

Speaker A:

Then the next thing to do is to invite them to build a picture of why that thing is important.

Speaker A:

So ask them what becomes possible when they achieve that thing.

Speaker A:

Ask them what happens if they don't achieve that thing?

Speaker A:

And then you can invite them to head into your membership and just have a little look at the resources and support that you have available that is going to help them achieve that thing.

Speaker A:

So that is what will help them to put their blinkers on and then hunt out the content that is actually going to move them forward, that's relevant to the aim that they have right now.

Speaker A:

And that will help to prevent overwhelm and that paralysis that can come from having access to so much incredible information.

Speaker A:

And I know that you are, um, giving them that pathway.

Speaker A:

A lot of you will have roadmaps and pathways and things, but I think if you can integrate that into the time in the treehouse, the planning that you're doing with them, get them to start thinking then about which pieces of content specifically they're going to work on, that is going to really help them to take action with so much more ease.

Speaker A:

And then once you've done that, ask them to decide what they're committing to, so what action or actions are they going to take, and then get them to check in with what else is going on in their life.

Speaker A:

So these actions that they're committing to, how do they fit in with everything else that they're juggling?

Speaker A:

You know, as we said on the very first part, in the very first part of this series, your people are likely very busy and juggling all kinds of things.

Speaker A:

So make sure they're thinking about that.

Speaker A:

And then based on their capacity, is it realistic and achievable that they're going to be able to do the things that they're committing to doing?

Speaker A:

Just invite them to think about that and then they can make some adjustments that will help them make sure that the plan that they're making is more realistic.

Speaker A:

Get them thinking about the obstacles that might get in their way, the support that they will ask for.

Speaker A:

Get them to think ahead of time about how they're going to stay motivated.

Speaker A:

Because, you know, things get difficult, things get boring, we get a bit uncomfortable if we haven't got that emotional buy in around why we want to do the thing.

Speaker A:

It can be very difficult to stay motivated and keep going even when things feel a bit tricky.

Speaker A:

So if you can do all of that for your members, you're going to be setting them up for fabulousness.

Speaker A:

And, you know, when you go deeper with your members in this way, you will make sure that they're not viewing your membership as existing in a vacuum.

Speaker A:

They will see how it can fit in with the rest of their life and give them the outcome that they want.

Speaker A:

And you know, by doing something a little bit different, by not being really prescriptive in this process, you are giving them space to find what works for for them.

Speaker A:

You're not just handing them a template of a spreadsheet or telling them to break their project down and put it in their diary.

Speaker A:

You're giving them space to think.

Speaker A:

You're giving them space to find what works for them.

Speaker A:

By asking a few deeper questions, you're strengthening their emotional connection to the things that they're committing to doing, which is getting their hot executive function on board, not just their cold executive function.

Speaker A:

And all of those things will set your people up for greatness.

Speaker A:

So I know I just covered a lot.

Speaker A:

So I have pulled all of this together for you to download so that you can refer back to it as you think about how you're going to integrate this into your membership.

Speaker A:

So I call all of this the Inspired Action Framework.

Speaker A:

And with the download you'll get an overview of the 10 steps I just shared together with some pro tips that will make this even more effective for you and your members.

Speaker A:

So go to louisemiller.uk inspiredactionframework to get your copy.

Speaker A:

And yes, that's louisemiller.uk not not.co.uk but I will pop the link for that in the show notes as well.

Speaker A:

But if there's one thing I want you to take away from this kind of deep dive, this three part series I've been sharing with you here on Unfrazzle, it's this.

Speaker A:

In order to achieve any kind of transformation, we need inspiration, information and implementation.

Speaker A:

And I have no doubt at all that your membership is packed full of information and that you and the other members are providing inspiration by the bucket load.

Speaker A:

That is why you created your membership after all, isn't it?

Speaker A:

To inspire people to them see what's possible for them and to give them the information that they need to make that happen.

Speaker A:

But what about implementation?

Speaker A:

How can you create the conditions that will make it easier for your members to take action, even when life is lifing around them?

Speaker A:

How can you treat implementation not as an afterthought, but as an integral part of your offering?

Speaker A:

And when you find a way to do that, you will see a higher completion rate as people work through your resources or your curriculum.

Speaker A:

You'll get better testimonials because taking action results in faster transformation.

Speaker A:

And you will see increased retention because when your members see themselves making progress, they won't want to leave your membership so your members will get focus and progress and you get higher retention.

Speaker A:

So it's a win win for everyone.

Speaker A:

So I encourage you, if you are a membership owner or if you like the sound of this framework and you want to be able to see it, you know, to visualize it, go grab your copy of the Inspired Action Framework and have fun integrating this into your membership.

Speaker A:

So as always, I hope that this helps and I look forward to seeing you again soon.

Speaker A:

Thank you for listening to Unfrazzle.

Speaker A:

If you enjoyed this episode, please subscribe and share it with a friend who needs a dose of calm productivity in their life and I'd love it if you could leave me a rating or a review as that will help more people discover the podcast.

Speaker A:

And if you're struggling with productivity right now, take my free assessment to find out what's really getting in the way of you getting things done.

Speaker A:

It takes less than three minutes to complete and I'll send you tailored resources and insights that will help based on your score.

Speaker A:

You'll find [email protected] quiz and there's a link for that in the show notes.

Speaker A:

So thank you so much for being and I look forward to seeing you next time.

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1. Episode 1: Welcome to Unfrazzle!
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