Wendy Baumann is the President and Chief Vision Officer of the WWBIC, a Community Development Financial Institution that provides business and financial education. She is an internationally-recognized leader in small business development, financial capability and social enterprise. She reads articles rather than new leadership books, likes reading fiction novels to relax and loves traveling and has a great passion for cooking.

Key points:

• Each time you get a feeling something’s not going right, rather than to put a blame on it ask yourself what can you do differently.
• Find one thing you like about someone who annoys you and make the connection
• Just do it = ugly things you need to do, instead of putting them off, just do it