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The Courage Needed to Integrate Technology and Drive Innovation
Episode 10825th November 2025 • The Courage of a Leader • Amy Riley
00:00:00 00:13:47

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Join us as we explore how courageous leadership helps us integrate technology with purpose instead of pressure. We look at leaders who chose clarity over complexity and used vision to guide innovation. Their success came from reconnecting to why the work matters, asking better questions, and shaping tools around real human needs. When we lead this way, we create space for confidence, trust, and momentum. 

We also show how cultures shift when leaders speak openly, encourage small tests, and celebrate learning. Bold, people-centered goals create energy and push teams to think in new ways. We share a simple framework built on clarity, communication, connection, and commitment that keeps us steady when change feels messy. When we act with courage, our teams feel it, and they follow with more creativity and readiness. 

 

Key Takeaways: 

  1. Lead with Purpose - Learn how to anchor any new technology or change in a clear why that brings people with you. 
  2. Build Confidence Through Clarity - Expect tools to land better when you speak openly about what you know, what you don’t, and what matters most. 
  3. Create a Culture That Learns - Why small experiments, curiosity, and honest reflection spark stronger engagement than perfect plans. 
  4. Set Human-Centered Goals - How bold goals tied to human outcomes help people think differently and fuel innovation. 
  5. Use the Four C’s to Stay Grounded – A simple framework you can use the next time change feels heavy. 

 

Resources Mentioned 

Get your FREE Copy of Chapter 11 from Amy’s book, Courage of a Leader, by emailing rachelle@courageofaleader.com – Put “Visionary Chapter” in the Subject Line 

Want a Complimentary Leadership Conversation?  Email rachelle@courageofaleader.com – Put “Courage Conversation” in the Subject Line 

The Inspire Your Team to Greatness assessment (the Courage Assessment) - In less than 10 minutes, find out where you’re empowering and inadvertently kills productivity, and get a custom report that will tell you step by step what you need to have your team get more done.  Get it here: https://courageofaleader.com/inspireyourteam/  

You don't need to have all the answers to lead well. Get your copy of the Clarity Kit for just $17 to learn the five practices to bring more clarity, confidence and courage into your leadership - https://courageofaleader.com/the-clarity-kit/

 

About the Host:  

Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays. 

 

As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results.   

Amy’s most popular keynote speeches are:  

  • The Courage of a Leader: The Power of a Leadership Legacy  
  • The Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System Collaboration 
  • The Courage of a Leader: Accelerate Trust with Your Team, Customers and Community 
  • The Courage of a Leader: How to Build a Happy and Successful Hybrid Team 

 

Her new book is a #1 international best-seller and is entitled, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results. 

http://www.courageofaleader.com  

https://www.linkedin.com/in/amyshoopriley  

 

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Transcripts

Amy Riley:

Welcome to the Courage of a Leader podcast.

Amy Riley:

This is where you hear real life stories of top leaders achieving

Amy Riley:

extraordinary results, and you get practical advice and

Amy Riley:

techniques you can immediately apply for your own success. This

Amy Riley:

is where you will get inspired and take bold, courageous

Amy Riley:

action. I'm so glad you can join us. I'm your host. Amy Riley,

Amy Riley:

now are you ready to step into the full power of your

Amy Riley:

leadership and achieve the results you care about most.

Amy Riley:

Let's ignite the courage of a leader.

Amy Riley:

Welcome to the Courage of a Leader podcast. I'm your host.

Amy Riley:

Amy Riley, leadership development consultant,

Amy Riley:

executive coach, keynote speaker and author of the courage of a

Amy Riley:

leader, how to inspire, engage and get extraordinary results.

Amy Riley:

Today we're diving into how courageous leaders integrate

Amy Riley:

technology and innovation, not just to keep up, yet to lead

Amy Riley:

intentionally and boldly in this era of rapid change. By the end

Amy Riley:

of this episode, you'll have a framework for courageous

Amy Riley:

innovation, stories of real leaders who've done this well,

Amy Riley:

and two special offers to help you apply these ideas within

Amy Riley:

your team or organization. Courage has always been central

Amy Riley:

to great leadership, and in today's world where technology

Amy Riley:

evolves faster than most organizations can, Courage looks

Amy Riley:

different. In my book, the courage of a leader, I share

Amy Riley:

four distinct types of courage. Every leader needs, the courage

Amy Riley:

to be authentically you, the courage to say what needs to be

Amy Riley:

said, the courage to trust the legacy and the courage to be

Amy Riley:

bold and create the extraordinary. When it comes to

Amy Riley:

innovation and technology, that fourth pillar, the courage to be

Amy Riley:

bold and create the extraordinary becomes your

Amy Riley:

compass. I've worked with leaders across many industries,

Amy Riley:

from manufacturing to pharma, who tell me, the technology is

Amy Riley:

not the most challenging part. It's getting people comfortable

Amy Riley:

with change. That's hard. That's where courage comes in.

Amy Riley:

Courageous leaders don't just implement technology, they use

Amy Riley:

it to create extraordinary results, a practical immediate

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question to ask yourself, Where do I need to be bolder so my

Amy Riley:

team can move forward with more confidence?

Amy Riley:

I'll say that again. Where do I need to be bolder so my team can

Amy Riley:

move forward with more confidence. It's a great one to

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ask yourself regularly in chapter 11 of the courage of a

Amy Riley:

leader, be a visionary, even if you don't think you are. I

Amy Riley:

remind us that every leader has the capacity to cast vision. A

Amy Riley:

visionary leader doesn't Chase Tech Trends. They connect

Amy Riley:

innovation to purpose. One of my clients, a regional bank

Amy Riley:

president, learned this the hard way. Their first digital

Amy Riley:

transformation failed because they started with the tool, not

Amy Riley:

the full truth, they implemented a new mobile platform without

Amy Riley:

first deeply understanding what customers actually needed. When

Amy Riley:

they stepped back and reconnected to their purpose,

Amy Riley:

which was helping people feel financially confident,

Amy Riley:

everything changed to give their customers clarity around

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spending patterns, upcoming obligations and long term

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implications of those, they implemented smart

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categorizations, visuals of spending trends, forecasted

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balances and upcoming cash flow alerts their customers wanted to

Amy Riley:

feel like they were making informed decisions and seeing

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momentum, so the app included relevant insights, goal

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trackers, habit streaks, milestone celebrations and more.

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They rebuilt their digital strategy around that purpose and

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customer engagement tripled. Courageous leaders always start

Amy Riley:

with, why not? What a practical immediate action to take before

Amy Riley:

approving or launching any technology, pause and ask, what?

Amy Riley:

Meaningful difference will this make for people? What meaningful

Amy Riley:

difference will this make for people in the courage of a

Amy Riley:

leader chapter nine, build the ultimate corporate culture. I

Amy Riley:

explain that culture is built when we engage both the head and

Amy Riley:

the heart at a high level, what you're going to achieve engages

Amy Riley:

the head and why you're doing it engages the heart. This is

Amy Riley:

especially true during times of technological change.

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I once worked with a global food company preparing to automate

Amy Riley:

part of its production line before introducing the robotics

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plan, the COO stood before hundreds of employees and said,

Amy Riley:

Here's what this means for all of us, greater safety, fewer

Amy Riley:

repetitive injuries, more time for creative problem solving and

Amy Riley:

more products produced here in this plant, that one message

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shifted the energy in the room. Fear turned into curiosity. Then

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they were more ready to hear from the robotics vendor, when

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leaders connect innovation to human benefit, Courage grows to

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build a culture that embraces innovation. One, communicate the

Amy Riley:

purpose clearly. People don't rally around a process. They

Amy Riley:

rally around a purpose. Two, empower experimentation. One

Amy Riley:

retail company I worked with created innovation Fridays,

Amy Riley:

where anyone can test an idea. One small experiment, a chat box

Amy Riley:

to answer HR questions, saved hundreds of hours and boosted

Amy Riley:

morale. Three model learning and curiosity. A VP I coach sends a

Amy Riley:

monthly here's what I learned about technology this month.

Amy Riley:

Note, they've become a favorite across the organization, and

Amy Riley:

others are chiming in. Here's what I learned, right? Oh, I

Amy Riley:

didn't know that one either number four, celebrate courage,

Amy Riley:

not perfection. Recognize risk takers and learners. Courage is

Amy Riley:

contagious when leaders celebrate it. In chapter 15, go

Amy Riley:

for extraordinary. I talk about setting bold people centered

Amy Riley:

goals. Being bold doesn't mean chasing every tech trend.

Amy Riley:

It means putting out goals that are so audacious that they

Amy Riley:

require your people to think and act differently and perhaps

Amy Riley:

leverage technology in more ways. One nonprofit I worked

Amy Riley:

with set a goal to eliminate administrative drudgery so staff

Amy Riley:

could spend 80% of their time with clients that bold, human

Amy Riley:

centered aspiration led to process automation digital

Amy Riley:

forms, and importantly, it re energized people. When

Amy Riley:

innovation goals focus on human outcomes, not just the technical

Amy Riley:

outputs, the results are exponential. Here's a practical

Amy Riley:

framework, inspired by the courage of a leader, four

Amy Riley:

pillars for bringing courage into your innovation work,

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clarity. Be clear on the why? What's the vision behind this

Amy Riley:

technology? What's the purpose? How will it benefit you? Your

Amy Riley:

teams, your customers, communication. Say what needs to

Amy Riley:

be said. Transparency builds trust and speeds innovation. Say

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what you know, say what you don't know. Say how you know

Amy Riley:

each individual can contribute the value they provide.

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Connection, engage your people early, ask questions. Make

Amy Riley:

innovation a shared adventure. Connect and allow for co

Amy Riley:

creation. Incorporate their ideas, learn and evolve

Amy Riley:

together. And finally, commitment, stay bold when

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things get messy, extraordinary outcomes require persistence.

Amy Riley:

Stay committed, even when it becomes uncomfortable. Keep the

Amy Riley:

4c front and center for yourself and for those around you. Okay,

Amy Riley:

a few quick takeaways to anchor the learning. Innovation

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succeeds when it's driven by purpose, not tools. People

Amy Riley:

follow clarity and courage, especially in times of change.

Amy Riley:

Cultures that explore, experiment and learn outpace

Amy Riley:

those that protect and hesitate.

Amy Riley:

Bold, human centered goals, unlock extraordinary outcomes.

Amy Riley:

The Four C's, clarity, communication, connection and

Amy Riley:

commitment make innovation sustainable. Here's my challenge

Amy Riley:

to you, when the next wave of change comes, pause before

Amy Riley:

reacting and ask, What would courageous leadership look like

Amy Riley:

right now? Would it mean saying what others hesitate to say,

Amy Riley:

trusting your people more than your plan setting a bolder

Amy Riley:

vision you already have the courage of a leader, the

Amy Riley:

opportunity is to live it more intentionally, and because

Amy Riley:

courage grows through learning and reflection, I have two

Amy Riley:

special offers for you today. Offer one free chapter. Get a

Amy Riley:

complimentary copy of chapter 11. Be a visionary, even when

Amy Riley:

you don't think you are. Email Rachel at courage of a

Amy Riley:

leader.com, that is R, A, C, H, E, L, L, E at courage of a

Amy Riley:

leader.com and put visionary chapter in the subject line, and

Amy Riley:

she'll get a copy out to you. Offer two a complimentary

Amy Riley:

leadership conversation. If your organization is facing

Amy Riley:

technological change, I'd love to support you again. Email

Amy Riley:

Rachel at courage of a leader.com. That's R, A, C, H,

Amy Riley:

E, L, L, E. At courage of a leader.com. With courage

Amy Riley:

conversation in the subject line to schedule a 30 minute call

Amy Riley:

with me. I'm offering these because we need courageous

Amy Riley:

leaders right now. Be the courageous leader your team

Amy Riley:

customers and stakeholders deserve. Find your way to

Amy Riley:

implement what I've shared today. Take advantage of these

Amy Riley:

two special offers I'm sharing exclusively with podcast

Amy Riley:

listeners. Technology will continue to evolve. The tools

Amy Riley:

will change, the platforms will change, yet courageous

Amy Riley:

leadership that's timeless. So lead with clarity, speak the

Amy Riley:

truth and courageously go for extraordinary until next time.

Amy Riley:

Be bold. Be authentic, be courageous.

Amy Riley:

hank you for listening to the Courage of a Leader podcast. If

Amy Riley:

you'd like to further explore this episode's topic, please

Amy Riley:

reach out to me through the courage of a leader website, at

Amy Riley:

www dot courage of a leader.com I'd love to hear from you,

Amy Riley:

please take the time to leave a review on iTunes that helps us

Amy Riley:

expand our reach and get more people fully stepping into their

Amy Riley:

leadership potential. Until next time, be bold and be brave,

Amy Riley:

because you've got the courage of a leader. You

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