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The man at
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Cleanlogic who changed the game for hiring people with disabilities.
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What I would say about Rich is, like, we didn't give him . We just said,
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we just said, "Here's what we need to do. Y- you're in the role. Do
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it." And he was brave, and he did it.
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He's magic.
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This is Driven by Purpose, a show about finding your purpose, building
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fulfilling careers, and helping people with disabilities live better lives.
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Hosted by three men who've lived it and are here to help you do the same.
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Special thanks to our presenting sponsor, Cleanlogic, a leading bath
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and skincare company and a true pioneer in creating inclusive workplaces and
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increasing employment opportunities for people with disabilities.
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What's up, everybody?
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Welcome to another episode of Driven by Purpose.
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My name is Evan Rosenblum, along with the co-founders of Cleanlogic
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and the Inspiration Foundation, Isaac Shapiro and Mike Gasser.
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Mike, it's been a minute.
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It's been a minute.
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Welcome back to
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the show.
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Thank you.
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Thank you for having me back to the show.
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Where have you been, man?
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Uh, I think I was traveling.
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I had some traveling to do.
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I fucked- I was at Vistage and then I was in, in Vegas at The Sphere maybe.
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Yeah.
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I saw, I saw the Instagram.
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I'm glad you made it back in one piece.
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I did.
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Welcome back.
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Thank you.
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I'm excited for today's guest, uh, because we talk a lot about what it takes to, to
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run a successful business, and of course with the Inspiration Foundation, you
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guys, you have made it your mission to increase, um, you know, hiring people with
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disabilities by at least 10% more than, you know, the goal is more than that.
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But to do that, to really do that in an effective, meaningful way, you gotta
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have, you know, good people around.
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You gotta surround yourself with good people who buy into the mission and,
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and really help, and today's guest is definitely one of those people who you
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guys have raved about for a long time.
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He was a key person at Cleanlogic for a long time, recently retired,
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and we were so lucky to have him on the show to talk about how you guys
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made it work together as a team.
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Rich Reiter joins us on the show.
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Rich- Welcome, Rich.
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Rich- Rich ... Driven by Purpose.
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Good
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to
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see
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you,
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Rich.
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I, I would also add that- Hello, everybody ... I think Rich was extremely instrumental
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in allowing us to achieve our mission, uh, and do the things that we do that we talk
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about and want to share with the world.
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So very special guest today, Rich.
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Thank you, Rich.
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So Rich, uh, you were the warehouse production manager at Cleanlo-
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logic for, uh, just about five years, dealing with Isaac and
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Mike and all of their shenanigans.
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Uh, so I wanna hear first off, like, how you got in with these guys.
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Like, how did you, how did you meet up with Isaac and Mike?
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So, uh, about 40 years ago, I started working for UPS, and I met a good
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friend, uh, Dave Garner- Um, we worked together at UPS for several years.
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Um, then we both went our own directions, uh, met up at another company.
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Um, both ended up going our own directions again, and one day he asked
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if I was interested in, uh, joining him again, and I told him, "No, I'm
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not interested in driving, um, an hour one way to, to work with you, Dave.
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I really like you." And then one day I reached back out to him.
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I said, "Hey, Dave, I'd like to come visit." And, uh, the, the marriage
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started, so I got, uh, invited back for an interview, uh, met Mike and Isaac
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during the interview, and, uh, that's, that's the beginning of the story.
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Well, what you guys ended up, like, building and growing together is
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something, you know, truly incredible and amazing and something that a lot of other
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businesses look at and they go, "Wow.
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You guys are, uh, an inspiration for us." And other, other, other, uh,
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entrepreneurs who want to hire people with disabilities, who wanna, you know,
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really l- look to the inst- to Clean Logic as... What's the word I'm looking for?
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You guy- you guys are, like, showing people how it's done.
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As a group, you guys are kind of like leading the way.
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Building the model.
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Yeah, people are, yeah, building the model.
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We're building the model.
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That's right.
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Um, so when you joined up with Clean Logic, did you know that that
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was gonna be kinda part of it, was trailblazing, kind of leading the way?
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So yeah, it was definitely part of the conversation.
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Um, during the conversation, there was some sewing machines sitting off to the
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side in the corner, and Dave, Dave said s- "Hey, one day we wanna start sewing."
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I was like, "Oh, okay. Great." And, uh, so then yeah, one day, one day it happened.
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One day they came to me and said that, uh, said that, uh, "Yeah, we, we need
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to start sewing." We were working with a team of blind students from Overbrook
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School of the Blind, and they were building gift sets and, um, they built
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more gift sets than we probably needed.
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And, uh, Dave said, "Hey, we need to stop building gift sets." I said, "Great.
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What are we gonna do?" He says, "Well, we're gonna start sewing." I said, "Oh.
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Okay.
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Well, I don't know how to use a sewing machine, and Dave, I don't know if you
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noticed or not, but they're blind." And he said, "Did you ask them?" And
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I
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said, "I did not."
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And truth be told, I learned how to use a sewing machine, and some of
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our best sewers came from that team.
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Um, and I learned real quickly that, uh, the limitations of the individuals were
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probably more perceived than reality, um, and that, uh, they can do anything, right?
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Literally, they can do whatever they want.
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I love that.
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Uh, right, right off the bat it's like that's amazing that you, you walked into
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this job kinda not knowing exactly w- you know, what you were gonna learn from it.
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You just, I mean, you, you were attracted to it because you thought
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it was an interesting opportunity, and then all of a sudden you found this
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whole other reason for being there.
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Can you talk a little bit about, uh, more about that?
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Like the purpose element of it
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Yeah, so it became very, very aware that, uh, it was bigger than moving
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boxes in and out of a warehouse.
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Like, I'm really good at that.
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I've been doing it for 40 years, and l- I pretty much got the moving
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boxes in and out of a, out of a warehouse pretty good, right?
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I was pretty proud of myself.
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I, uh, you know, truth be told, I, I came in and, you know, Mike interviews me,
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and I'm like, "Man, I can lower your cost per piece in receiving, and I can improve
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your inventory, and man, I can do all these great things with these numbers."
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And he said, "Well, that's, that's nice.
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Are you a good person?"
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And I just kinda froze, like, "Uh, yeah, I'm, I'm a good person." So,
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you
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know, it all stems from their culture.
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Yeah.
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You know, it's really... You know, if you're not a piece of the culture, you're
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not a good fit, you, you just don't belong work with those individuals.
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Um, you know, and that's led from the top.
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Mike and Isaac lead it, they live it, they dream it, and they allowed me to
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grow and, um, and learn that that was, could be s- an important piece of my, my
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background and my history, and who I am.
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And before that, everything was about the penny or the half penny.
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Wasn't so much 100% about the individuals.
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Whereas this kind of flip-flopped, and it became about the individuals,
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and then how can we improve our cause?
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That's fascinating.
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I mean, 'cause you don't, you don't hear that from most businesses first.
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You know, you hear, like, you lead with the, the bottom line
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is the bottom line first, and this sounds the other way around.
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And then when you... W- you recently retired.
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Um, you, y- y- and when you decided to, to hang it up, and you look
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back at your career, where does this job, like, kinda rank for you?
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And, and how did it, uh...
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You know, w- when you talk about meaning, where do... You know, where does it
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sit for you compared to other jobs
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along the way?
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Well, this is definitely, uh, I, my journey through life and
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logistics and, and work with individuals, definitely at the top.
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Um, it, uh, it has changed me, uh, my wife, my kids, my father.
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Um, you know, it, it's, it's not ju- I'm not just saying it 'cause Mike and
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Isaac are hanging out here with me.
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Um, it really- You don't work for, you
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don't work for them anymore, so they, they, uh- You can say anything,
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you can say anything you want.
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That's right.
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I don't
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work for them anymore.
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But, uh, uh, yeah, I can't tell you what it's done, uh, for me, and every
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day I look for ways to pay it forward.
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Um, you know, I just, I didn't know...
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I gotta be honest, I didn't know I even had it in myself.
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Um, I didn't know that was something that was inside of me to just embrace
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and, and- Just look forward to every day
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Well, can I, can I add in here just a little bit?
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'Cause I thought, you know, one of the things when we, uh, was an aha
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moment is we had Rich's retirement dinner, and the way he was talking
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about just how it impacted his life.
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You know, we talk about on the show, other leaders talk about how it
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elevates leaders to be better leaders.
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Uh, and I think that night, you know, Rich, I'd love to just
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bring it back a little bit there because you could intimately talk
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about each of your team members.
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Uh, you talked a lot about even, you know, when we, uh, started this
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process, you know, with Walmart to partner, uh, we, you know, had to hit
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a goal of I think it was 90,000 pieces.
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96,000. 96. Yeah, 96,000.
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Yeah.
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Excuse me.
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Sorry, I don't wanna discount- ... those 6,000 pieces.
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Um, but, you know, like, I, I just, I want you to share a little bit more
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because I really felt, uh, it, it was just, like, unbelievable to see
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your passion, and even, you know, I love when your wife was over there
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saying, "Rich, it's not just about you.
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It's also about our family." Like, you really impacted our family, and, like,
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you know, just going into that, but I'd love for you to just even talk about
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how your relationship with the employees impacted your life, uh, and really
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how it impacted you as a leader 'cause I think that's what we really wanna
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showcase today and hopefully get other people to see just what it really- Yeah
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brings to your life.
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Especially as you said, you worked in the logistics, and you know how to
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move boxes, but what I feel like what this has done, it's about purpose.
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So can you talk a little bit more about that and the employee rela- relationship?
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Yeah.
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Um, never worked with a group of individuals, um, like the
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team on the production team.
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Uh, they care for each other.
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They love each other, and, uh, they probably are the happiest
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people I've ever worked with.
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You can come rolling into work with a, with a bad day or thinking you're
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having a bad day, and it's really quickly changed by individuals
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saying, "Hey, Mr. Rich, I did this yesterday. Do you wanna see pictures?"
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And you're like, "Yeah, sure. Show me pictures." You know?
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And then, um, yeah, you know, talks about the family and, um, you know,
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I was fortunate my father was an executive, and, uh, it was very
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black and white, uh, growing up, you know, different generation.
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And I told this story, we were sitting at dinner one time, and, um, I'd been
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working for Clean Logic for a couple years, and there was a young man,
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um, sitting next to us that, uh, um, had a disability and, and, uh, you
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know, loud noises were bothering him, and you could see he was autistic.
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And his mother, she was just doing everything she could to, to make it
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normal for her and everybody around.
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And, and I said something to my dad.
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I said, "Oh, this young man, you know, you know, he's got, he's got a chance,
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right? With these-" type of programs.
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And my dad looks at me, said, "Well, he's autistic." And next thing you know,
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this young man just walks over and takes a straw right out of my dad's glass.
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Now, I'm gonna tell you, a couple years ago Pop would've probably said, "What
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is wrong here?" But he turned to that young man and he said, "That's my straw.
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Would you like to keep it?"
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And, uh, yeah, that's, that's when you knew it, uh, it was more than a job.
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It was more than moving boxes or sewing stretch cloth or, y- you know, whatever
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the, whatever the challenge the team put in front of me, um, you learn real
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quick that, uh, yeah, it was more than, more than a product or more than that.
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It was about showing the world that there's really good people
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out there that do really good work.
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They may not do it the same way we do it, but, you know, w- we need to
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tap into that and, and leverage it.
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What I, what I love about this conversation is, you know, we, we,
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uh, on this show we talk a lot to, uh, business leaders and we talk to
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a lot of entrepreneurs, and we talk a lot about, you know, uh, parents,
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uh, of people with disabilities and, and, you know, it, it's...
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It start- when you start a company, um, for, for me, I have a daughter who
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has cerebral palsy and, you know, you think about what her future's gonna
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look like, and it's a constant concern.
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It's something I think about a lot.
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And to have the opportunity to talk to somebody like, like you, Rich, you know,
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if she does go into the workforce at some point, and you think about, okay, who's
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she gonna work with and who's she gonna report to, and, and all this stuff, and
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it's, you know, it, it's somebody like you, uh, who's saying all these wonderful
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things, and it's just such an amazing...
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It's an amazing thing because not only for me as a parent where you think like, okay,
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it, it, there's an amazing experience for my daughter out there, but then to think
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that that experience, you know, thinking about it from your perspective and, and
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hearing all this, it's just an am- it's an incredible thing to listen to and to hear.
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And so I just want to say thank you for even sharing all this and
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opening up about this because it's just, it's incredibly comforting
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to hear that from my perspective.
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And also, it's just something that, like, everybody should listen to.
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Entrepreneurs should hear this.
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Parents should hear this.
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Other employees should hear this.
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You know, if you're sitting at a place and they're talking about expanding a program
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to bring in more people with disabilities, I'm sure there are gonna be people who
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are approaching that with some skepticism.
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Like, ah, what does this mean for us in terms of, like, how is
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this gonna affect my day to day?
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And maybe to those people, like, what would you say to somebody, uh, who might
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be a little bit skeptical about how it's just gonna affect their day to day, Rich?
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Well, I say
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open your doors and do it, right?
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Yeah, it, it, uh, it'll change your workforce, it'll change your
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company, and it, it could change, it could change the world, right?
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Give, give them the opportunity.
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I know we had an, um, an interview by a young man, and he said, "Just
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give us an opportunity." You know?
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It, it's It's amazing.
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Like I said, I just, uh, I d- I don't know how else to explain it,
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but if I was starting a business, and, and I am gonna start a small
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business, but, uh, now I gotta figure out how to pay it forward, right?
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How do I, how do I continue what, what they gave me the opportunity
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to see is important in life?
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It's, you know.
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Well, Rich- Yeah ... you gotta say what you're doing now, 'cause-
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Yeah ... uh, I actually think it's great what you're trying to do.
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And, and like you said, you're trying to pay it forward, so please
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tell us, tell us all about it.
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I'm, I'm gonna start mobile grooming dogs.
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Um, so I've always had a passion to, um, with animals.
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I actually went to school for, back in the day it was called industrial arts or
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wood shop and, you know, those kinds of things, so I had a- an arts side to it.
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And then I found this passion where I get to, um, mold dogs and make 'em look good.
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Right?
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That's awesome.
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So I use my artistic ability to, to hang out with dogs.
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That's great.
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Which is, uh, been very rewarding.
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Um, but I am, I am looking to, as I scale, can I, can I add individuals
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to help me bathe that, you know, may not have opportunities or to,
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to do other things other places?
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So that's obviously in my, in the back of my mind once we
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get this thing up and running.
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00:16:06
Um, you know, how do I get a hold of the IU13s and say, "I have a,
Speaker:
00:16:10
I have an opportunity. What can you do to help me?" That's great.
Speaker:
00:16:13
Well, we, we have the, we have the playbook and contacts for that.
Speaker:
00:16:17
Um- See, and that's, that's a great- Yeah ... it's a great point though, Mike, because,
Speaker:
00:16:20
you know, because, uh, you know, you guys brought in the playbook and the blueprint,
Speaker:
00:16:24
like, and Rich is gonna go out and start his own business now- Now I can do it
Speaker:
00:16:27
and he can just basically hit you up and be like, "Hey guys, you know, I
Speaker:
00:16:30
wanna, I wanna, uh, bring in people with disabilities into the fold when
Speaker:
00:16:34
I, when I start my business." It's such an easy thing to ask for and an
Speaker:
00:16:38
easy thing for you guys to share, and this is how we continue to grow that.
Speaker:
00:16:41
That's- I mean, it's,
Speaker:
00:16:42
this is great
Speaker:
00:16:42
that's the whole, I think that's the whole point, why we
Speaker:
00:16:45
wanna tell this story, right?
Speaker:
00:16:46
And so my, my, I have a question for, for Rich.
Speaker:
00:16:49
Like, when we, when you started, there was no playbook.
Speaker:
00:16:53
We had no experience.
Speaker:
00:16:54
You were the guy literally that pioneered it out in the warehouse with
Speaker:
00:16:58
this team and said, "Let's try this.
Speaker:
00:16:59
Let's try this." Now, there is, it's, there's, nothing is ever perfect.
Speaker:
00:17:05
Can you talk to some of the listeners about what were some of the challenges
Speaker:
00:17:09
that you encountered building the workforce, allocating work, trying new
Speaker:
00:17:14
things, and then how did you guys approach these to, uh, resolve them or c- or,
Speaker:
00:17:20
or, or iron out all the difficulties?
Speaker:
00:17:23
I think
Speaker:
00:17:24
the biggest limitation is I didn't know, right?
Speaker:
00:17:26
So, um, as we started working when we were sewing sponges, you know, it
Speaker:
00:17:32
was ask the individuals with vision impairment, like, "What do you need
Speaker:
00:17:37
from me?" And they asked for You know, a straight line on the sewing machine.
Speaker:
00:17:42
So I, I went and bought something and put a straight line on the sewing
Speaker:
00:17:46
machine, and then we went to stretch cloths, and they're like, "Well,
Speaker:
00:17:48
we need to know how long it is."
Speaker:
00:17:49
So I'm like, "Okay." So I put a ruler, one of those triangular
Speaker:
00:17:52
rulers, on the sewing machine.
Speaker:
00:17:54
But all my wonderful ideas, and all the guidance, and all the neat things
Speaker:
00:17:57
that I got accomplished all came from the team I was working with.
Speaker:
00:18:00
I was just fortunate enough to have a relationship with them.
Speaker:
00:18:02
Like, "Okay, how do we do this?
Speaker:
00:18:04
What do you need from me?" I can remember one young lady, I was trying to teach
Speaker:
00:18:08
her how to sew, and she was blind.
Speaker:
00:18:09
She goes, "You're not blind." I'm like, "No, I'm not blind." She goes, "Can
Speaker:
00:18:12
you find somebody to teach me that's blind?" I said, "Great idea." So then we
Speaker:
00:18:16
started using individuals that had vision impairment to help the vision impaired
Speaker:
00:18:21
team members, 'cause, uh, she was right.
Speaker:
00:18:22
I didn't... I'm like, "No, you gotta, you gotta straighten this
Speaker:
00:18:25
out." And she was finally had enough and said, "No, this isn't working.
Speaker:
00:18:28
I, I need somebody with vision impairment to help me.
Speaker:
00:18:30
They'll understand." I'm like, "Okay." So really, all the neat
Speaker:
00:18:35
things we've added that cost almost nothing to the facility for safety,
Speaker:
00:18:40
and compliance, and efficiency, um, came from the team members.
Speaker:
00:18:45
It wasn't really neat ideas by Rich Reiter.
Speaker:
00:18:49
You know, that's what, that's the whole team.
Speaker:
00:18:51
So is it just assemble-
Speaker:
00:18:51
But, but that, you know what, though?
Speaker:
00:18:53
There, there's a, there's, there's, there's ego in that,
Speaker:
00:18:56
and in a good way for you.
Speaker:
00:18:57
Because when somebody says, like, "Hey, this is not working for me, I need
Speaker:
00:19:00
somebody else," there's two roads you, there's two paths you can go down, and
Speaker:
00:19:04
you made a choice in that moment, Rich.
Speaker:
00:19:05
I mean, and I wanna applaud you for that, and I feel like
Speaker:
00:19:08
you deserve credit for this.
Speaker:
00:19:09
Because, you know, there are a lot of people, a lot of bosses in
Speaker:
00:19:12
that situation that'll go, "No.
Speaker:
00:19:14
You're g- this is, you're gonna do this the way that I'm telling you to
Speaker:
00:19:16
do this, and stop." And then there are people that l- that you, like you, who
Speaker:
00:19:21
listen, and you say, "You know what?
Speaker:
00:19:22
You're making a good point.
Speaker:
00:19:24
I hear you.
Speaker:
00:19:25
I'm listening to you." And I think that that needs to be, that needs to
Speaker:
00:19:28
be noted, and, and you need to be, uh, you know, applauded for that.
Speaker:
00:19:31
That's great.
Speaker:
00:19:32
It's
Speaker:
00:19:33
a huge lesson there.
Speaker:
00:19:34
I think people need to understand they're, they're only successful if the individuals
Speaker:
00:19:37
they're working with are successful.
Speaker:
00:19:39
So, uh, my whole life I was brought up that I needed to find the individuals
Speaker:
00:19:44
that wanted to be successful, and let's mentor theirs and work with them.
Speaker:
00:19:47
And, um, yeah, you know, at Clean Logic it was different because
Speaker:
00:19:52
the individuals had disabilities.
Speaker:
00:19:55
But till it was over, you didn't even... I, I never looked at disabilities.
Speaker:
00:19:59
You know, you interview somebody, I didn't, I didn't look at disabilities.
Speaker:
00:20:02
You
Speaker:
00:20:02
know?
Speaker:
00:20:02
But I think there's also something to say about the way
Speaker:
00:20:06
you approach and solve a problem.
Speaker:
00:20:08
Like from, from Rich's point of view before, it's like, "I'm gonna teach this
Speaker:
00:20:11
person how to sew." But the, the employee at the time said, "You're not blind.
Speaker:
00:20:15
You don't work the way that I work.
Speaker:
00:20:18
Let me try and solve this problem with someone who's already- Who, who's
Speaker:
00:20:22
already done the work that is like me.
Speaker:
00:20:24
So you have a whole new, like, way of going about things, and communication,
Speaker:
00:20:30
and solving problems that never existed in our company or any company that doesn't
Speaker:
00:20:35
have people with, with various abilities or disabilities before, and you...
Speaker:
00:20:40
It, it kinda becomes a whole different set of muscles that you
Speaker:
00:20:44
don't know exist until you use them.
Speaker:
00:20:47
Do you know what I'm saying?
Speaker:
00:20:47
But you have to, you gotta try it before you, in order to discover that, and I
Speaker:
00:20:52
think, a- and I see some of those things today in v- in all different aspects
Speaker:
00:20:56
of our company that, like, we wouldn't have or have figured out or even tried
Speaker:
00:21:01
or thought of if we didn't have people that, uh, you know, were disabled o-
Speaker:
00:21:06
in various ways because it's a whole...
Speaker:
00:21:08
It's just totally different way of thinking.
Speaker:
00:21:10
But also, I r- I really wanna, like, I wanna give you guys your flowers because
Speaker:
00:21:14
the fact that leadership is setting this example of like, "Hey, guys, if something
Speaker:
00:21:19
isn't working, we need to listen to people, and really, like, take, like,
Speaker:
00:21:23
hear them when something isn't working, and listen to them, and listen to their,
Speaker:
00:21:26
uh, advice and suggestions" because I'm telling you, that's where a lot...
Speaker:
00:21:30
We've all seen a lot of businesses where, like, the people on top think
Speaker:
00:21:33
they ha- they know the answers to everything, and if it's not working,
Speaker:
00:21:36
it's not our fault, it's your fault.
Speaker:
00:21:38
And, like, the fact that, you know, you know, we've all seen it a million times.
Speaker:
00:21:41
Well, I think one of the success criteria is that I think has been unbelievable
Speaker:
00:21:46
that, again, goes back to, you know, some of the things that Anderson University
Speaker:
00:21:49
talks about is productivity and safety.
Speaker:
00:21:53
So Rich, uh, I would love to understand how the heck did we go 400 days without
Speaker:
00:21:59
a- ... um, a, a workplace injury?
Speaker:
00:22:02
I think- We went 1,000.
Speaker:
00:22:03
You went, you went 100 days?
Speaker:
00:22:03
We went 1,000.
Speaker:
00:22:04
We went over f- No, we went over 400 days, and then we're working
Speaker:
00:22:07
on another 200, so over this.
Speaker:
00:22:10
So we're, it was only over 400 I remember of, uh...
Speaker:
00:22:13
But I, but I think the key thing is whatever the- That's impressive ... number
Speaker:
00:22:17
of days, the key thing for us, Rich, what, what is that secret sauce?
Speaker:
00:22:21
Because, like, I think that I've heard what the case studies say, but I would
Speaker:
00:22:25
love to know how did we accomplish that with people with disabilities,
Speaker:
00:22:29
forklifts driving around- Yeah.
Speaker:
00:22:31
stuff sticking out, pallets.
Speaker:
00:22:33
Like, how did we do it?
Speaker:
00:22:34
Yeah.
Speaker:
00:22:35
We, we were not safe by accident, right?
Speaker:
00:22:37
That was not a thing.
Speaker:
00:22:38
Um, I came in with a big safety background, um, working in
Speaker:
00:22:42
some, some large facilities.
Speaker:
00:22:44
Um, and once again, the leadership team, uh, they believed in it.
Speaker:
00:22:49
So when you, when, when you implemented a safety rule or, um, you know,
Speaker:
00:22:56
it was, it was the way of life.
Speaker:
00:22:58
It wasn't a, "Hey, by the way, don't do that." It was because we don't want you
Speaker:
00:23:04
to go home differently than you came here.
Speaker:
00:23:06
And I t- tell everybody everywhere I worked, um, you know, these safety rules
Speaker:
00:23:10
are as much selfish on my poi- part as it is to, to protect you because I don't
Speaker:
00:23:16
ever wanna make that phone call Right?
Speaker:
00:23:18
I don't wanna make that call that Rich Reiter was hurt, and it's really bad,
Speaker:
00:23:22
and you need to meet me at the hospital.
Speaker:
00:23:24
Um, that was being very selfish.
Speaker:
00:23:26
So I know, um, you know, Dave often talks about our safety
Speaker:
00:23:33
culture is as great as our, as our culture, um, and our fundamentals.
Speaker:
00:23:38
You know, you step outside the green line, the, the magical green line
Speaker:
00:23:42
that you're supposed to be wearing a vest, somebody's gonna tell you,
Speaker:
00:23:45
and that somebody could be an hourly, that somebody could be a leader.
Speaker:
00:23:49
You know, they're, they're gonna bring you a vest and, and, uh, remind you of that.
Speaker:
00:23:53
So it's, it's a mindset.
Speaker:
00:23:55
You know?
Speaker:
00:23:56
It... If you set that mindset right away and, and you live by
Speaker:
00:24:00
it, then everybody's gonna do it.
Speaker:
00:24:02
It's, it's the broken window theory, right?
Speaker:
00:24:04
So, you know, you don't let the place, you know, a mess,
Speaker:
00:24:09
and everybody's gonna clean up.
Speaker:
00:24:10
You treat safety as if it's a day-to-day thing, everybody's
Speaker:
00:24:13
gonna be safe as they can.
Speaker:
00:24:15
Yeah.
Speaker:
00:24:15
Safety is everybody's responsibility at Cleanlogic.
Speaker:
00:24:17
And you
Speaker:
00:24:18
lay the law down from day one with the n- with, with... You know, when
Speaker:
00:24:20
you bring employees in, you let them know that that's, this is something
Speaker:
00:24:23
that we don't mess around with.
Speaker:
00:24:24
This is something that we take seriously for, you know, just like you said, j- not
Speaker:
00:24:29
just, you know, f- to protect the company, to protect you as an individual, and this
Speaker:
00:24:33
is as serious as it gets around here.
Speaker:
00:24:35
And you guys were ma- I mean, 400 days, that is... In a, in a, in a functioning,
Speaker:
00:24:39
real-deal warehouse like that with, like, the forklifts and all that stuff-
Speaker:
00:24:42
Rich, what, what was the final number?
Speaker:
00:24:42
That's a real big deal What was the final number?
Speaker:
00:24:44
Do you remember?
Speaker:
00:24:44
No, and
Speaker:
00:24:44
I don't know exact number, but I will tell you in my five years almost there,
Speaker:
00:24:48
we had one OSHA recordable injury.
Speaker:
00:24:51
Wow.
Speaker:
00:24:52
Um, so- And I think- ... it was unfortunate.
Speaker:
00:24:54
Um, happened, but, uh...
Speaker:
00:24:57
I'm pretty sure we had 1,025 days, if I remember, safe work days, and then we had
Speaker:
00:25:03
that one injury, and it's been 300- Yeah
Speaker:
00:25:06
plus, 400 since that time.
Speaker:
00:25:08
It's amazing, you guys.
Speaker:
00:25:09
That's amazing.
Speaker:
00:25:10
Yeah, I think, I think it's close to 1,000-something, but, uh, yeah.
Speaker:
00:25:13
What... You know, day by day.
Speaker:
00:25:15
That's amazing.
Speaker:
00:25:16
Go in better than you came in.
Speaker:
00:25:17
So all
Speaker:
00:25:17
right.
Speaker:
00:25:18
Uh, I w- I'd lo- I always love to, to ask this question, too.
Speaker:
00:25:22
You know, when you're talking about people that have, have...
Speaker:
00:25:25
You've worked with, that have worked for you, that have wor- you know, a-
Speaker:
00:25:28
and you're talking about stories that you like to tell, uh, the, the, um, y-
Speaker:
00:25:33
you know, people who, uh, that, that you're proud of, some of your proudest
Speaker:
00:25:36
moments of, of some of your coworkers.
Speaker:
00:25:38
Is there one or two that you'd like to share on this show?
Speaker:
00:25:40
Uh, I w- very proud of the leadership team that I got to lead.
Speaker:
00:25:44
Um, you know, Lillian coming in from a special needs teacher
Speaker:
00:25:50
and, and leading this team.
Speaker:
00:25:52
Um, John and Megan promoted from the warehouse.
Speaker:
00:25:55
Um, taking individuals from the production team and promoting them into, into
Speaker:
00:26:00
picking and packing and receiving.
Speaker:
00:26:02
Um, my greatest moments are seeing the success of others.
Speaker:
00:26:06
That, that's just... If I sit back and look, you know, I...
Speaker:
00:26:10
There was a young man, uh, Tyrese.
Speaker:
00:26:13
When he first started, he was having trouble.
Speaker:
00:26:16
You know, he just- I don't know.
Speaker:
00:26:17
In the evenings, I'm guessing he's playing video games, and he was coming into work,
Speaker:
00:26:20
and he wasn't 100%, and, um, there was plenty of times I had to knock on his
Speaker:
00:26:24
table and wake him up a little bl- bit.
Speaker:
00:26:27
And one day I just had a heart-to-heart with him, and him and Lil, I'm like,
Speaker:
00:26:31
"You got so much more to offer." And then he took that to heart, and
Speaker:
00:26:36
I think Tyrese, you know, really is a great player, a, a good leader.
Speaker:
00:26:41
Um, he, he's really been a success story on, you know, how to make it better.
Speaker:
00:26:46
So the cool things, you know, you can look at the numbers, 96,000 stretch cloths.
Speaker:
00:26:51
That was awesome.
Speaker:
00:26:52
That's incredible, man.
Speaker:
00:26:53
A million
Speaker:
00:26:53
units completed and shipped to Walmart last year.
Speaker:
00:26:56
Unbelievable.
Speaker:
00:26:58
But if you can't lead people and make them better people,
Speaker:
00:27:03
then it's, it's just numbers.
Speaker:
00:27:05
Yeah, the 96,000 pieces, the h- the million units produced and shipped.
Speaker:
00:27:10
But when you see how it's done by the team and the, the joy, the excitement,
Speaker:
00:27:16
the camaraderie that that team has, it's unlike anything I've ever seen.
Speaker:
00:27:20
Like, there is no, there is no group like what we have that produces
Speaker:
00:27:24
all of these products for us.
Speaker:
00:27:26
It's unbelievable.
Speaker:
00:27:27
So it makes those units that we've done that much better and that much more
Speaker:
00:27:32
amazing just to see, like, what they do for the culture, what they do as a group.
Speaker:
00:27:37
They did, uh, they did a talent show not that long ago, and it was, I, it
Speaker:
00:27:43
was amazing to see these, to see them together, like, supporting each other
Speaker:
00:27:48
and cheering each other on and laughing at their jokes and, like, it was a...
Speaker:
00:27:52
You don't see-- And I, and I said to Evelyn and Angie, I'm like, "There is
Speaker:
00:27:56
no other company out there that does it like this." And it was just amazing.
Speaker:
00:27:59
And, and Rich, like, y- you, you built that.
Speaker:
00:28:03
You helped build that.
Speaker:
00:28:04
You got that team, and they, they have so much respect for you.
Speaker:
00:28:08
And when we had your, your lunch at the office, um, your retirement
Speaker:
00:28:11
lunch at the office, everybody gave, like, heartfelt speeches to you.
Speaker:
00:28:16
It was, it was out of control.
Speaker:
00:28:18
That doesn't happen anywhere except at our company, and it needs a person like
Speaker:
00:28:22
Rich in order to do that, and I'm, I'm so thrilled and thankful and appreciative
Speaker:
00:28:27
for what you've created at Clean Logic.
Speaker:
00:28:29
Hey, Evan, before you shut us down, I just wanna close with one thing about
Speaker:
00:28:32
Rich that I thought is a great legacy.
Speaker:
00:28:35
It's when we did our ribbon cutting, and he gave tours to our customers
Speaker:
00:28:41
and, you know, other nonprofits.
Speaker:
00:28:43
You know, we had a great turnout from the community.
Speaker:
00:28:46
And, uh, the sp- uh, the chief innovation officer of, uh, Pennsylvania
Speaker:
00:28:51
speaks and talks about his tour.
Speaker:
00:28:54
And, uh, he says, "You know, this one thing is gonna stick with me for
Speaker:
00:28:57
the rest of my life, and it's gonna be that anybody can do anything."
Speaker:
00:29:01
And I thought when, you know, Rich says that, I love quoting him on that, but that
Speaker:
00:29:05
was one of the things that I really felt like You know, uh, being able to be quoted
Speaker:
00:29:10
that, at that ribbon cutting, I just felt like that's what we really, you know, you
Speaker:
00:29:13
were able to build, and that's kind of like your legacy that I feel you left.
Speaker:
00:29:16
And I, I love you for what you've done,
Speaker:
00:29:18
man.
Speaker:
00:29:18
100%.
Speaker:
00:29:19
Yeah.
Speaker:
00:29:19
Yeah.
Speaker:
00:29:19
It's amazing.
Speaker:
00:29:20
The retirement party was very emotional.
Speaker:
00:29:23
Um, the good news is I work for two very emotional guys, so they d- they didn't
Speaker:
00:29:28
have any troubles when I got emotional.
Speaker:
00:29:30
Um, but- I was gonna say, is Isaac
Speaker:
00:29:31
... Do you want ... Mike, Mike, Mike hearing some tears over there, man?
Speaker:
00:29:33
I love it.
Speaker:
00:29:33
I love it.
Speaker:
00:29:34
We, we say at
Speaker:
00:29:35
Clean Logic, we're a crying company.
Speaker:
00:29:37
Yeah.
Speaker:
00:29:37
Everybody cries at Clean Logic.
Speaker:
00:29:39
We're proud of it.
Speaker:
00:29:39
We're proud of it.
Speaker:
00:29:40
Yeah, yeah.
Speaker:
00:29:40
No- God, telling you from, no,
Speaker:
00:29:41
like, I can feel it, I can feel it w- in the air right now.
Speaker:
00:29:44
Like, uh, and I mean this in like the most positive way.
Speaker:
00:29:46
Like, what you guys have created, the culture you've
Speaker:
00:29:49
created, like, this is amazing.
Speaker:
00:29:51
Um, you can tell that there's a sense of pride between the three of
Speaker:
00:29:54
you guys in the company that you've built and the culture you guys have
Speaker:
00:29:57
built, and it shows in the product.
Speaker:
00:29:59
And it's just ... it's such a ... It's an honor to, like, be here and, and,
Speaker:
00:30:04
like, listen to you guys talk about it.
Speaker:
00:30:05
It's great.
Speaker:
00:30:06
Um, you guys should all be so proud of what you guys built
Speaker:
00:30:08
together.
Speaker:
00:30:09
This is amazing.
Speaker:
00:30:10
It's really neat.
Speaker:
00:30:11
I always tell people when we give tours and stuff, and I get to share all these
Speaker:
00:30:14
stories, that the, the neat part is, I, I just get to tell the truth, right?
Speaker:
00:30:18
I don't have to remember anything or any key taglines or anything.
Speaker:
00:30:22
I just get to share the truth.
Speaker:
00:30:24
And, uh, these two gentlemen allowed us to build it.
Speaker:
00:30:27
They gave me the opportunity to grow and become a better
Speaker:
00:30:30
person, husband, father, um, son.
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00:30:33
So yeah, I owe it to them, I owe it to them a lot.
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00:30:37
Thank you, Rich.
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00:30:37
Likewise.
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00:30:38
Uh, thank you, Rich.
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00:30:39
What an episode.
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00:30:40
I love this.
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00:30:41
This is, uh ... What an episode.
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00:30:42
Thank you for, uh, coming on the show, Rich, and, and, uh, and, and opening
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00:30:45
up and telling us all about this.
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00:30:46
This is, uh, this is an incredible episode, Driven by Purpose.
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00:30:49
We appreciate you guys.
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00:30:50
And Isaac and Mike, appreciate you guys, too.
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00:30:52
And you ... All, all three of you guys have done an amazing thing here.
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00:30:56
Uh, and, and really, if you're listening to this, how can you not be encouraged to
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00:31:02
wanna create a business like this, right?
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00:31:05
You hear their stories, what they've built, the culture
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00:31:08
they've built, stories they have.
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00:31:10
They're continuing to grow forward.
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00:31:12
Like, how inspiring.
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00:31:14
Thank you to all, all of you guys.
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00:31:15
And there's nothing
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00:31:15
preventing, there's nothing preventing you from doing it.
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00:31:17
Anybody that wants to do it, there's absolutely nothing
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00:31:19
preventing you from doing it.
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00:31:20
Just do it.
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00:31:22
Yeah.
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00:31:22
I mean, couldn't have said it better.
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00:31:23
That's right.
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00:31:24
You, you should do it.
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00:31:24
You should do
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00:31:25
it.
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00:31:25
You should do it.
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00:31:26
There you go.
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00:31:27
There you go.
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00:31:27
All right, Rich, we're gonna have you back when you, uh, launch your business,
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00:31:30
uh, 'cause we wanna hear all about that.
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00:31:32
And, uh, we will talk to you soon.
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00:31:33
Remember, if you wanna c- continue to support the show, like, subscribe,
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00:31:38
comment, share, all that stuff.
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00:31:39
Tell a friend, tell a friend, tell a friend.
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00:31:41
Driven by Purpose, we will see you next time.
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00:31:43
Thank you very much.
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00:31:44
Thank you.
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00:31:45
Thank you, Rich.