In this episode of The NonProfit Nook, host Wendy Kidd welcomes back Kendria Taylor, a learning and development expert with over 20 years of experience. Kendria shares her insights on the importance of perception for nonprofit leaders, particularly focusing on the perceptions of Executive Directors by the public, board members, and staff. The discussion covers strategies for aligning personal behavior with organizational mission, improving communication, and developing empathy. Kendria also offers practical advice for Executive Directors and boards facing conflicts, emphasizing the need for honest self-assessment and structured communication. Listeners are encouraged to consider how they are perceived and to address any issues with a proactive and empathetic approach. Wendy also notes that the podcast will take a brief hiatus over the holidays, returning on January 6th.
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00:00 Introduction to the Rumor Mill
00:30 Welcome to The NonProfit Nook
01:18 Meet Kendria Taylor: Learning and Development Powerhouse
02:23 Discussing Feedback and Generational Workforce
03:38 Diving into Perception in Nonprofits
08:54 Empathy and Leadership in Nonprofits
12:19 Balancing Frontline and Office Work
15:29 Effective Board Management
19:11 Addressing Perception Issues
20:14 Naming and Taming Emotions
21:16 Empathy in the Workplace
22:23 Addressing Board and ED Conflicts
25:21 Communication and Generational Differences
27:51 Assessing Board Impact and Engagement
30:11 Perception and Public Image
35:05 Final Thoughts and Listener Engagement
35:36 Holiday Announcement and Sign-Off
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