Artwork for podcast Diagnosing the Aftermarket A to Z
"Ask Us Anything" Webinar with Justin Morgan [E122]
Episode 12221st February 2024 • Diagnosing the Aftermarket A to Z • LSTN Media LLC
00:00:00 00:54:08

Share Episode

Shownotes

Matt Fanslow and guest Justin Morgan tackle various issues within the automotive industry during a live "Ask Us Anything" session. They discuss the struggle for industry respect, the challenges small shops face, and the crucial role of specialization. The conversation highlights the importance of training for staff development and the difficulties in motivating technicians to attend. They also explore the impact of influential figures on training, the dynamics between shop owners and technicians, and the importance of mentorship for new technicians.

Show Notes

  • The barrier to elevating respect in the industry (00:01:18) Discussion on the challenges and factors affecting the level of respect in the automotive industry.
  • The importance of specialization for small shops (00:09:26) The challenges faced by smaller shops and the importance of specializing in specific car lines or services.
  • The impact of training on staff improvement (00:14:55) The significance of training and its role in enhancing the skills and knowledge of staff members in the automotive industry.
  • The frustration of low training attendance (00:15:17) Discussion about the disappointment of low training attendance and the struggle to motivate technicians to take advantage of available training opportunities.
  • The lack of awareness about available training (00:17:20) Exploration of the widespread lack of knowledge about the existence of various training resources and events within the automotive industry.
  • Challenges of implementing online training (00:19:22) Discussion about the resistance and challenges in implementing online training, including the mental block towards online training and the lack of engagement with online resources.
  • Differentiating job from career mindset (00:21:02) Exploration of the distinction between a job mindset and a career mindset and the difficulty in converting individuals from one mindset to the other.
  • Discussion about specialized tools and training costs (00:25:21) Conversation about the cost and necessity of specialized tools and training, particularly focusing on the cost of entry and P-WAS tools for specific car lines.
  • Challenges Faced by Small Shops (00:32:00) Challenges faced by small shops and the struggle for improvement and recognition.
  • Perpetuating Positive Evolution (00:38:29) Addressing the negative attitudes towards the automotive industry and encouraging perseverance and growth.
  • Delayed Gratification in the Automotive Industry (00:42:26) Comparison with other skilled trades and the potential for growth and success in the automotive industry.
  • Investing in New Technicians (00:43:28) Discussion on investing in new technicians, advice for newcomers, and the challenges of starting out in the automotive industry.
  • Discovering Your True Calling (00:45:11) Exploration of finding one's true calling, the expectations on young people, and the importance of giving opportunities without bias.
  • Developing Mechanical Aptitude (00:46:21) The impact of changing environments, the lack of mechanical aptitude in younger generations, and the need for patience in skill development.
  • Dealing with Frustrations in the Trade (00:50:01) Addressing the difference between frustration with vehicles and feeling stuck in the trade, and the importance of managing toxic work environments.

Thanks to our Partner, NAPA Autotech napaautotech.com

Email Matt: mattfanslowpodcast@gmail.com

Diagnosing the Aftermarket A - Z YouTube Channel HERE

Aftermarket Radio Network: https://aftermarketradionetwork.com/

Links

More Episodes
122. "Ask Us Anything" Webinar with Justin Morgan [E122]
00:54:08
121. NASTF, VSP, SDRM with Donny Seyfer [E121]
01:10:28
120. What We Can Learn From Mrs. Doubtfire [E120]
00:23:20
119. Mailbag: Why Won't My Techs Go To Training? [E119]
00:19:13
118. Aircraft Repair vs Automotive Repair with Bryan and Alicia Pollock [E118]
01:12:30
117. Ambition vs Greed [E117]
00:20:48
116. Good Grief with Margaret Light [E116]
01:00:05
115. The Dreaded 4AM Phone Call: Family Emergency [E115]
00:50:49
114. Are Benchmarks BS? [E114]
01:06:03
113. Jim Linder In Memoriam [E113]
00:31:20
112. Professionalism...And Maybe a Movie Reference [E112]
00:30:51
111. The Ripple Effect of Recognition: Lessons from Bill Hader [E111]
00:17:49
110. Matt’s Mailbag: Hiring Bonuses, Flat Rate Pay and Building a Network of Friends [E110]
00:36:52
109. Exploring Relationships, Health, and Personal Growth with Bob Heipp [E109]
00:40:31
108. Batteries, Diag Pay and Gwar, Oh My! [E108]
00:57:18
107. Psychology of Refusal to Evolve with Bryan Pollock [E107]
01:05:09
106. Kitchen Nightmares with Carm Capriotto [E106]
00:43:51
105. ASE Renewal App Rant [E105]
00:24:53
104. PSA: My Facebook Account was Hacked [E104]
00:26:25
103. Shame with Margaret Light [E103]
00:57:28
102. Opportunity Cost/Loss [E102]
00:20:43
101. Chad Austin: Get Your A/C and Diag Mojo Going! [E101]
01:29:46
100. 100th Episode with Justin Morgan and Pedro de la Torre [E100]
01:03:37
99. Legacy for Auto Repair Professionals [E099]
00:24:14
98. Thinking About Getting Into ADAS? with Andrew Gonyou [E098]
00:49:48
97. He Quit!!! with Collin Draker [E097]
00:58:12
96. Unintended Consequences: The Impact of Over Reliance on Databases and AI [E096]
00:24:38
95. Shop Foreman Frustrations with Bryan Pollack, Sean Tipping, and Matthew Skundrich [E095]
01:30:58
94. Scan Tool Webinar Live with Matt Fanslow, Keith Perkins, Tanner Brandt and Richard Falco [E094]
01:44:51
93. Compare "The Bear" with Carm Capriotto [E093]
00:57:26
92. Diagnostics From the Desk Chair [E092]
00:25:57
91. Another ASE Rant [E091]
00:18:08
90. Motivation [E090]
00:25:20
89. Shop Growing Pains with Nooh Alhamad [E089]
00:35:40
88. Unexpected Financial Surprises [E088]
00:24:05
87. Module Bricking and Other Musings with Sean Tipping [E087]
00:57:42
86. Matt Fanslow's Top 5 Scan Tool List [E086]
00:24:52
85. Improving Our Process(es) [E085]
00:28:06
84. Career Transition with Glen Forehand [E084]
01:06:19
83. Programming Q&A with Glen Forehand [E083]
01:00:08
82. Charging for Diagnostic Time or Charging for Training Time? [E082]
01:28:10
81. Dating Isn't Emotional Rehab with Margaret Light [E081]
01:11:09
80. Flat Out with the Flat Rate Master Mike Berg [E080]
00:38:44
79. "Skydiving and Diagnostics, But Not at the Same Time" with Keith Perkins [E079]
00:55:33
78. Industry Cynicism with Zack McClain and Jeff Barnes [E078]
01:01:57
77. Internet Access with Tanner Brandt [E077]
00:52:03
76. The Benefit(s) of Fads [E076]
00:27:03
75. Remembering Steve Brotherton with Seth Thorson [E075]
00:41:23
74. What is a Master Technician? With Bryan Pollack and Paul 'Scanner' Danner [E074]
01:13:02
73. Thoughts Culminated from the Last Couple Weeks [E073]
00:44:10
72. Economics and Statistics with Hunt Demarest [E072]
01:28:49
71. Being a Black Technician: The Eric Dallas Story [E071]
00:57:51
70. Luck, Egocentric Bias, Gratitude (Luck Part Deux) [E070]
00:17:39
69. Contribution of Luck to Success [E069]
00:35:19
68. From the Female Technician Perspective with Meg Lewis [E068]
00:50:11
67. Scattered Ideas with Richard Falco [E067]
00:55:53
66. Skynet [ChatGPT] in Auto Repair with Sean Tipping [E066]
00:58:21
65. Sunday Sports [E065]
00:21:06
64. 2023 Outlook [E064]
00:18:43
63. The Godfather Movie with Carm and Tracy Capriotto [E063]
00:49:34
62. Analyzing Inductors with Pico 7 [E062]
00:26:54
61. Coffee Talk with Dutch Silverstein [E061]
00:46:52
60. Uncovering Unsung Peers (and Heroes) with Tanner Brandt [E060]
01:12:46
59. Overclaiming [E059]
00:14:09
58. Relationships 101 with Margaret Light [E058]
00:53:52
57. The Lead Technician with Jeff Barnes [E057]
00:53:55
56. Stories of Forgiveness with Bryan Pollock and Paul Danner [E056]
01:05:58
55. Time [E055]
00:27:36
54. Thermal Imaging Cameras with Tanner Brandt [E054]
00:54:05
53. What Does It Take To Become An Expert? [E053]
00:22:55
52. What We Can Learn from Kid Poker [E052]
00:29:12
51. The Scoop on Scopes with Haakan Light [E051]
01:25:40
50. There is a Dr. in the House with Dr. Jamie Jackish [E050]
00:57:06
49. Automotive Technician Suicide with Margaret Light [E049]
00:51:45
48. Employee Motivation with Sean Tipping [E048]
00:55:33
47. Benefits To and From Hiring Veterans with Scott Shotton and Brandon Dills [E047]
00:55:39
46. Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]
01:14:39
45. URABUS or SUBARU - Forward or Backward with Pedro de La Torre [E045]
00:54:03
44. Control What You Can Control with Haakan Light [E044]
00:42:48
43. Technican Pay, Tools and Taxes with Hunt Demarest [E043]
00:52:38
42. Matt With Lester Kovacs from Dorman at NAPA Expo [E042]
00:37:26
41. Why Aren't We Mimicking Other Skilled Trades for Apprentices [E041]
00:20:46
40. Keyed Up About the Keys to Key with Andrew Sexton [E040]
01:10:02
39. Technicians Communicating With Clients [E039]
00:22:32
38. Economics with Dr. Joshua Rosenbloom [E038]
00:56:28
37. Observations from a Family Vacations [E037]
00:29:52
36. Over Romanticizing the Diagnostic Process with Paul Danner [E036]
01:11:32
35. Overcoming the Loss of a Child: Finding a Silver Lining [E035]
00:47:02
34. Flashlight Diagnostics with Tanner Brandt [E034]
00:59:50
33. With Sean Medbury on Jiu-Jitsu [E033]
00:46:50
32. Are You Positive Deviant? [E032]
00:27:34
31. Do You Show Appreciation With Acknowledgement? With Brin Kline [E031]
00:49:09
30. Kung Fu Hustle with Justin Morgan [E030]
01:11:21
29. Jim Kemper on Catalytic Converters [E029]
01:14:54
28. The Myth About Rock Bottom: Diagnosis of Substance Use Disorder (SUB) with Danielle Fanslow [E028]
01:44:04
27. What You Can Learn From Professional Wrestling - Part 2 with Andrew Fischer [E027]
01:25:01
26. Building and Managing Your Training Collection [E026]
00:56:45
25. Divorce Discourse with Brandon Steckler [E025]
02:03:27
24. Lessons from the Karate Kid's Bonsai Tree [E024]
00:18:48
23. Zero Turn Mowers - What Can We Learn [E023]
00:15:44
22. Circuit Loading With Sean Tipping - Matt Fanslow Diagnosing the Aftermarket A to Z [E022]
01:16:46
21. When You are the Owner, Nobody Stops You From Making Bad Decisions - Nathan Bryant [E021]
00:55:07
20. Follow the Money - Inspiration from Mike Rowe [E020]
00:16:02
19. What Does a Great Steak Restaurant and Auto Repair Have in Common? [E019]
00:27:37
18. Dutch Silverstein - Straight Talk to Technicians [E018]
01:27:49
17. Wife, Mother, Diagnostician, Co-Owner - Liz Perkins [E017]
00:59:54
16. The Personal Side of Paul 'Scanner' Danner [E016]
01:15:30
15. Do We Do Enough Exit Interviews? [E015]
00:19:19
14. What Drives You to Be the Best You Can Be - With Justin Morgan [E014]
01:18:55
13. Scott Alton - From a Clients Point of View [E013]
01:20:15
12. What Didn't We Talk About! with Chris Cloutier [E012]
01:22:49
11. Mental Health with Haakan Light - Matt Fanslow Diagnosing the Aftermarket A - Z [E011]
01:05:39
10. Out of Nowhere - Pistol Pete Marravich - Matt Fanslow Diagnosing the Aftermarket A to Z [E010]
00:21:44
9. Observation From a Class I Presented - Matt Fanslow Diagnosing the Aftermarket A to Z [E009]
00:15:38
8. Pickpockets and Magicians - Matt Fanslow Diagnosing the Aftermarket A to Z [E008]
00:23:15
7. The Road to Redemption from Substance Use Disorder with Danielle Fanslow Part 1 [007]
01:16:24
6. Electrical Theory, Talk and Myths - Matt Fanslow Diagnosing the Aftermarket A to Z [E006]
01:22:06
5. What a Shop Owner Can Learn From Metallica - Matt Fanslow - Diagnosing the Aftermarket A to Z [E005]
00:27:21
4. New Technology Coming to Our Bays - Matt Fanslow Diagnosing the Aftermarket A to Z [E004]
00:20:45
2. Matt Used an Ohmmeter - Oh My! - with Guest Sean Tipping [E002]
01:00:22
1. Matt Fanslow Podcast Launch - Episode 1 with Carm Capriotto [E001]
00:30:34
3. Buyer Beware. My Learning Curve With a Marketplace Purchase [E003]
00:15:38