We've all been there, say 2 words and the salesperson takes over. However as a salesperson, how do we know whether we are guilty of not of the same thing? Easy to get carried away in the thrill of the chase and forget to actively listen to the prospect or client.
00:50 Why Active listening is vital in selling
04:15 The role listening plays in gaining trust
06:15 Don't make the questions difficult and listen to the reply!!
09:10 What stops salespeople asking the right questions?
12:10 Some 'tricks' demonstrating you're actively listening to the answers
14:09 D.I.S.C. Profiles! Absolutely vital.
18:48 Review some things you can try straight away